1. Introduction and Overview
This manual provides comprehensive instructions for the installation, operation, and maintenance of the SilverStone Technology RM400 4U Rackmount Server Chassis. The RM400 is designed for professional server environments, offering robust construction and versatile component support. It is equipped with three 5.25-inch drive bays, supports ATX/PS2 or Mini redundant power supplies, and accommodates motherboards up to SSI-CEB form factor. Front I/O ports feature USB 3.1 Gen1 for modern connectivity. Two PWM fans (one 120mm and one 80mm) are included to facilitate efficient cooling.

Figure 1.1: SilverStone RM400 4U Rackmount Server Chassis, angled view.

Figure 1.2: Front view of the RM400 chassis with the security door closed.
2. Product Features
- Supports motherboards up to SSI-CEB form factor.
- Compatible with ATX (PS2) or Mini redundant power supplies, up to 160mm deep.
- Features three 5.25-inch drive bays for versatile device installation.
- Includes seven standard profile PCI/PCIe expansion slots.
- Front door equipped with a key lock for enhanced security.
- Front panel I/O includes 5Gbps SuperSpeed USB 3.1 Gen 1 interface, backward compatible with USB 2.0/1.1.
3. Setup Instructions
3.1 Safety Guidelines
Always disconnect the power cord from the wall outlet before performing any installation or maintenance. Wear an anti-static wrist strap to prevent electrostatic discharge (ESD) damage to components. Handle all components with care.
3.2 Unpacking the Chassis
Carefully remove the RM400 chassis from its packaging. Inspect for any signs of damage during transit. Retain the packaging for future transport or storage.
3.3 Motherboard Installation
- Remove the top cover of the chassis by unscrewing the retaining screws.
- Install the appropriate standoffs for your motherboard form factor (CEB, ATX, mATX, Mitx) onto the motherboard tray.
- Carefully place the motherboard onto the standoffs, aligning the screw holes.
- Secure the motherboard with screws.
3.4 Power Supply Installation
The RM400 supports ATX (PS2) or Mini redundant power supplies up to 160mm in depth. Install the power supply into the designated rear mount area and secure it with screws.
3.5 Drive Installation (5.25" Bays)
The chassis features three 5.25-inch drive bays. To access these bays, open the front security door.

Figure 3.1: Front view with security door open, showing 5.25" bays and front I/O.
- Remove the front panel bay covers as needed.
- Slide your 5.25-inch devices (e.g., optical drives, hot-swap bays) into the bays from the front.
- Secure the devices with screws from the side of the chassis.
3.6 PCI/PCIe Card Installation
The RM400 provides seven standard profile PCI/PCIe expansion slots.

Figure 3.2: Rear view detail showing PCI expansion slots.
- Remove the appropriate slot covers from the rear of the chassis.
- Insert your PCI/PCIe cards into the motherboard slots.
- Secure the cards with the retaining screws.
3.7 Cable Management
Route all power and data cables neatly to ensure optimal airflow and ease of maintenance. Utilize cable ties or straps to bundle cables away from fan pathways.

Figure 3.3: Internal view of the chassis layout.
3.8 Rack Mounting
The RM400 is a 4U rackmount chassis. It is designed to be installed into a standard server rack. While the chassis includes handles for installation, rack sliding rails are typically sold separately and are recommended for easier access and maintenance within a rack environment.

Figure 3.4: Rear view of the chassis.
4. Operating Instructions
4.1 Powering On/Off
After all components are installed and cables connected, connect the power cord to the power supply and a wall outlet. Press the power button on the front panel to turn on the system. To turn off, use the operating system's shutdown procedure or press and hold the power button for several seconds.
4.2 Front Panel I/O
The front panel provides convenient access to USB 3.1 Gen 1 ports and power/reset buttons. The front door can be locked using the provided key to prevent unauthorized access to the drive bays and front I/O.
5. Maintenance
5.1 Cleaning
Regularly clean the chassis to ensure optimal airflow and prevent dust buildup. Use compressed air to clear dust from fans and vents. The front panel features mesh areas that act as dust filters; these should be cleaned periodically.
5.2 Fan Inspection and Replacement
Periodically inspect the included 120mm and 80mm PWM fans for proper operation. If a fan becomes noisy or stops working, it should be replaced to maintain adequate cooling.
6. Troubleshooting
6.1 System Not Powering On
- Verify the power cord is securely connected to both the power supply and the wall outlet.
- Ensure the power supply switch is in the 'ON' position.
- Check all internal power connections, especially the 24-pin ATX and 8-pin CPU power cables to the motherboard.
- Confirm the front panel power button cable is correctly connected to the motherboard header.
6.2 Overheating Issues
- Ensure all case fans are operating correctly and are not obstructed.
- Clean any dust buildup from fans, heatsinks, and air intakes.
- Verify proper thermal paste application on the CPU cooler.
- Ensure adequate airflow within the rack environment.
6.3 Component Fit Issues
If a component does not fit, double-check its dimensions against the chassis specifications. For example, ensure your power supply is within the 160mm depth limit and that expansion cards are standard profile.
7. Specifications

Figure 7.1: Chassis dimensions.
| Feature | Specification |
|---|---|
| Model Name | RM400 |
| Item Model Number | SST-RM400 |
| Brand | SilverStone Technology |
| Chassis Type | 4U Rackmount |
| Motherboard Compatibility | SSI CEB, ATX, Micro-ATX, Mini-ITX |
| External Drive Bays | 3 x 5.25" |
| Expansion Slots | 7 x Standard Profile PCI/PCIe |
| Front I/O Ports | 1 x USB 3.1 Gen 1, 1 x USB 2.0 |
| Power Supply Support | ATX (PS2) or Mini Redundant (up to 160mm deep) |
| Cooling Method | Fan (1 x 120mm, 1 x 80mm PWM fans included) |
| Product Dimensions (LxWxH) | 16.93 x 17.56 x 6.93 inches |
| Item Weight | 23.8 pounds |
| Color | Grey |
| Recommended Use | Business |
8. Warranty and Support
For detailed warranty information and technical support, please visit the official SilverStone Technology website. Product support resources, including FAQs and driver downloads, are typically available on the manufacturer's support pages.
Manufacturer: SilverStone Technology
Website: www.silverstonetek.com