AMANA PBE123G35CC
AMANA 12,000 BTU Thru-Wall Air Conditioner w/Electric Heat User Manual
Model: PBE123G35CC
1. Introduction
Thank you for choosing the AMANA 12,000 BTU Thru-Wall Air Conditioner with Electric Heat. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your unit. Please read this manual thoroughly before installation and use, and keep it for future reference.
2. Important Safety Instructions
To reduce the risk of fire, electric shock, or injury to persons when using your air conditioner, follow basic precautions, including the following:
- Read all instructions before using this appliance.
- This unit operates on 208 Volts. Ensure the electrical supply matches the unit's requirements.
- Installation must be performed by a qualified installer in accordance with all local codes and regulations.
- Do not operate any air conditioner with a damaged cord or plug.
- Do not block air openings.
- Always disconnect power before servicing or cleaning.
- Keep packaging materials away from children.
3. Product Overview
The AMANA Thru-Wall Air Conditioner is designed for efficient cooling and heating of your space. It features an electric touchpad control panel and comes with a remote control for convenient operation.

Figure 3.1: Front view of the AMANA Thru-Wall Air Conditioner with its remote control. The unit is white, with a front grille for air intake and an upper vent for air output. The control panel is located on the top right, featuring various buttons and a digital display.
3.1 Components
- Main Unit: The primary air conditioning and heating appliance.
- Control Panel: Located on the unit, with buttons for mode, fan speed, temperature, and timer.
- Remote Control: Allows for convenient operation from a distance.
- Air Filter: Removable filter for air purification.
- Front Grille: Covers the air intake and output vents.
3.2 Control Panel and Remote Functions
| Button/Indicator | Function |
|---|---|
| POWER | Turns the unit ON or OFF. |
| MODE | Cycles through operating modes: Cool, Heat, Fan Only, Energy Saver. |
| FAN SPEED | Adjusts fan speed: Auto, High, Med, Low. |
| TEMPERATURE/TIMER | Adjusts temperature setting or sets timer duration. |
| SLEEP | Activates sleep mode for quiet, energy-efficient operation. |
| TIMER | Sets the auto-on or auto-off timer. |
4. Setup and Installation
This unit is designed for thru-wall installation. Proper installation is crucial for optimal performance and safety. It is highly recommended that installation be performed by a qualified professional.
4.1 Pre-Installation Checklist
- Verify the wall opening dimensions are compatible with the unit's dimensions (16.88"D x 26"W x 15.63"H).
- Ensure a dedicated 208 Volt electrical circuit is available.
- Confirm proper drainage can be established for condensate.
- Gather necessary tools and accessories (e.g., wall sleeve, mounting hardware, sold separately).
4.2 Installation Steps (Summary)
- Prepare the wall opening and install the wall sleeve (if not already present).
- Carefully slide the unit into the wall sleeve, ensuring it is level or slightly sloped outwards for drainage.
- Secure the unit within the sleeve according to the wall sleeve manufacturer's instructions.
- Connect the unit to the dedicated 208 Volt power supply.
- Seal any gaps around the unit to prevent air leakage.
- Install the front grille.
Note: Detailed installation instructions are typically provided with the wall sleeve or by a qualified installer. This summary is for informational purposes only.
5. Operating Instructions
Familiarize yourself with the control panel and remote control before operating the unit.
5.1 Basic Operation
- Power On/Off: Press the POWER button on the control panel or remote.
- Select Mode: Press the MODE button to cycle through Cool, Heat, Fan Only, and Energy Saver modes.
- Set Temperature: Use the TEMPERATURE/TIMER buttons (up/down arrows) to adjust the desired temperature.
- Adjust Fan Speed: Press the FAN SPEED button to select Auto, High, Medium, or Low.
5.2 Advanced Features
- Timer Function:
- Press the TIMER button.
- Use the TEMPERATURE/TIMER buttons to set the desired ON or OFF time (in hours).
- Press TIMER again to confirm.
- Sleep Mode: Press the SLEEP button to activate. The unit will gradually adjust the temperature and fan speed for quiet, comfortable sleep and energy savings.
- Energy Saver Mode: In this mode, the fan will cycle on and off with the compressor to save energy.
6. Maintenance and Care
Regular maintenance ensures optimal performance and extends the lifespan of your unit. Always disconnect power before performing any maintenance.
6.1 Air Filter Cleaning
Clean the air filter every two weeks or more frequently depending on usage and air quality.
- Open the front grille to access the filter.
- Remove the air filter.
- Wash the filter with warm, soapy water. Rinse thoroughly.
- Allow the filter to dry completely before reinserting.
- Close the front grille.
6.2 Unit Exterior Cleaning
Wipe the exterior of the unit with a soft, damp cloth. Do not use harsh cleaners or abrasives.
6.3 Seasonal Storage (If applicable)
If the unit will not be used for an extended period, clean the filter and exterior, then cover the unit to protect it from dust and debris.
7. Troubleshooting
Before contacting customer service, review the following common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power, tripped circuit breaker, loose connection. | Check power cord, reset circuit breaker, ensure proper electrical connection. |
| Insufficient cooling/heating. | Dirty air filter, blocked air vents, incorrect temperature setting, unit too small for space. | Clean air filter, clear obstructions, adjust temperature, ensure unit capacity matches room size. |
| Unit is noisy. | Loose parts, unit not level, normal operating sounds. | Check for loose components, ensure unit is level. Some operational sounds (e.g., refrigerant flow) are normal. |
| Water leaking from unit. | Blocked drain, improper installation slope. | Check and clear drain, verify unit is installed with a slight outward slope. |
If the problem persists after attempting these solutions, please contact a qualified service technician.
8. Product Specifications
| Feature | Detail |
|---|---|
| Brand | AMANA |
| Model Number | PBE123G35CC |
| Cooling Capacity | 12,000 BTU |
| Heating Elements | 3.5 KW Electric Heat |
| Voltage | 208 Volts |
| Wattage | 1200 watts |
| Product Dimensions (D x W x H) | 16.88" x 26" x 15.63" |
| Item Weight | 0.01 ounces (Note: This weight seems incorrect, likely a data entry error. Refer to shipping weight for actual unit weight.) |
| Installation Type | Through-the-Wall |
| Refrigerant | R 410A |
| Special Features | Electric touchpad with Remote control |
9. Warranty Information
This unit comes with a 5-year parts limited warranty and a 1-year unit limited warranty. This warranty is provided on the condition that the unit is installed by a qualified installer and registered online. Please retain your proof of purchase and installation records for warranty claims.
For detailed warranty terms and conditions, please refer to the official AMANA warranty documentation provided with your purchase or visit the AMANA website.
10. Customer Support
For technical assistance, service, or to inquire about replacement parts, please contact AMANA customer support or your authorized dealer.
Please have your model number (PBE123G35CC) and serial number ready when contacting support.
You can often find contact information on the manufacturer's website or in the packaging materials.
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