Introduction
The Verizon Ellipsis Jetpack MHS800L is a compact and portable 4G LTE mobile Wi-Fi hotspot designed to provide internet access for multiple devices on the go. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Jetpack.

Image: Front view of the Verizon Ellipsis Jetpack MHS800L, displaying its compact size and the OLED screen with network status indicators.
Getting Started: Setup
Package Contents
Verify that your package contains the following items:
- Verizon Ellipsis Jetpack MHS800L device
- Battery
- USB Charging Cable
- Power Adapter (may vary)
Inserting the SIM Card and Battery
- Locate the battery cover on the back of the Jetpack. Gently slide or lift the cover to remove it.
- If a SIM card is not pre-installed, carefully insert your Verizon 4G LTE SIM card into the designated SIM card slot. Ensure the gold contacts face down and the notched corner aligns correctly.
- Insert the battery into its compartment, aligning the contacts.
- Replace the battery cover, ensuring it clicks securely into place.

Image: Back view of the Verizon Ellipsis Jetpack MHS800L, indicating the area where the battery and SIM card are typically accessed.
Charging the Device
Before first use, fully charge your Jetpack. Connect the USB charging cable to the Jetpack's charging port and the other end to the power adapter. Plug the adapter into a wall outlet. The OLED display will indicate charging status.
Powering On/Off
- To Power On: Press and hold the Power button (usually located on the side or top edge) until the OLED display illuminates.
- To Power Off: Press and hold the Power button until the "Power Off" message appears on the display, then release.
Operating the Device
Connecting Devices to the Jetpack
The Jetpack allows up to 8 Wi-Fi enabled devices to connect simultaneously.
- Ensure your Jetpack is powered on and has an active 4G LTE connection.
- On your Wi-Fi enabled device (laptop, tablet, smartphone), open the Wi-Fi settings.
- Scan for available Wi-Fi networks. The Jetpack's network name (SSID) will typically be displayed on its OLED screen or on a label inside the battery compartment.
- Select the Jetpack's SSID from the list.
- Enter the Wi-Fi password (security key) when prompted. This is also usually displayed on the Jetpack's screen or label.
- Your device should now be connected to the internet via the Jetpack.
Checking Data Usage and Status
The 0.9-inch OLED display provides real-time reporting of data usage and device status.

Image: Close-up view of the Jetpack's OLED display, showing signal strength, battery level, and network type (Verizon 4G LTE).
- Signal Strength: Bars indicate the strength of the 4G LTE cellular signal.
- Battery Level: An icon shows the current battery charge.
- Connected Devices: An icon or number may indicate how many devices are currently connected.
- Data Usage: The display can cycle through screens to show current data usage. Refer to the on-screen prompts or device menu for navigation.
Using WPS (Wi-Fi Protected Setup)
WPS allows for easy connection of compatible devices without manually entering the password.
- On the Jetpack, navigate to the WPS option via the device's menu or by pressing a dedicated WPS button if available.
- Activate WPS on your client device within two minutes.
- The devices will automatically connect.
Maintenance
Battery Care
- Avoid exposing the battery to extreme temperatures.
- Do not puncture, disassemble, or short-circuit the battery.
- If the device will not be used for an extended period, store it with a partial charge (around 50%) in a cool, dry place.
Cleaning
Wipe the device with a soft, dry, lint-free cloth. Do not use liquid cleaners or aerosols.
Software Updates
Periodically check for software updates for your Jetpack. Updates can improve performance, add features, and enhance security. Updates are typically managed through the device's web interface or automatically pushed by Verizon.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| No Internet Connection |
|
| Slow Connection Speed |
|
| Device Not Powering On |
|
| Cannot Connect to Wi-Fi Network |
|
Factory Reset
A factory reset will restore the Jetpack to its original settings, including Wi-Fi name and password. This should be used as a last resort for persistent issues. Consult the device's specific instructions for the reset procedure, which often involves holding a small reset button or navigating through the device's menu.
Specifications
| Feature | Detail |
|---|---|
| Model Name | MHS800L |
| Wireless Type | 802.11n |
| Frequency Band Class | Dual-Band |
| Connectivity Technology | Wi-Fi |
| Operating System | Verizon Proprietary Firmware |
| Security Protocol | WPS |
| Item Weight | 4.6 ounces |
| Product Dimensions (LxWxH) | 2.2 x 0.5 x 3.1 inches |
| Manufacturer | Verizon |
| Max Connected Devices | Up to 8 Wi-Fi Enabled Devices |
| Display Type | 0.9-inch OLED display |
Safety Information
Please read and follow these safety guidelines to ensure safe operation of your Jetpack:
- Do not expose the device to water or excessive moisture.
- Avoid extreme temperatures, direct sunlight, or heat sources.
- Use only approved chargers and accessories.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel.
- Keep the device away from medical devices, as it may interfere with their operation.
Warranty and Support
This product is sold as an Amazon Renewed item. Amazon Renewed products are professionally inspected and tested to work and look like new. They are eligible for replacement or refund under the Amazon Renewed Guarantee if you are not satisfied with your purchase.
For further assistance or technical support, please refer to Verizon's official support channels or the Amazon Renewed customer service.





