Verizon MHS800L

Verizon Ellipsis Jetpack MHS800L Mobile WiFi Hotspot User Manual

Model: MHS800L

Introduction

The Verizon Ellipsis Jetpack MHS800L is a compact and portable 4G LTE mobile Wi-Fi hotspot designed to provide internet access for multiple devices on the go. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Jetpack.

Verizon Ellipsis Jetpack MHS800L front view with display showing Verizon 4G LTE signal

Image: Front view of the Verizon Ellipsis Jetpack MHS800L, displaying its compact size and the OLED screen with network status indicators.

Getting Started: Setup

Package Contents

Verify that your package contains the following items:

Inserting the SIM Card and Battery

  1. Locate the battery cover on the back of the Jetpack. Gently slide or lift the cover to remove it.
  2. If a SIM card is not pre-installed, carefully insert your Verizon 4G LTE SIM card into the designated SIM card slot. Ensure the gold contacts face down and the notched corner aligns correctly.
  3. Insert the battery into its compartment, aligning the contacts.
  4. Replace the battery cover, ensuring it clicks securely into place.
Back view of Verizon Ellipsis Jetpack MHS800L showing the Ellipsis Jetpack logo

Image: Back view of the Verizon Ellipsis Jetpack MHS800L, indicating the area where the battery and SIM card are typically accessed.

Charging the Device

Before first use, fully charge your Jetpack. Connect the USB charging cable to the Jetpack's charging port and the other end to the power adapter. Plug the adapter into a wall outlet. The OLED display will indicate charging status.

Powering On/Off

Operating the Device

Connecting Devices to the Jetpack

The Jetpack allows up to 8 Wi-Fi enabled devices to connect simultaneously.

  1. Ensure your Jetpack is powered on and has an active 4G LTE connection.
  2. On your Wi-Fi enabled device (laptop, tablet, smartphone), open the Wi-Fi settings.
  3. Scan for available Wi-Fi networks. The Jetpack's network name (SSID) will typically be displayed on its OLED screen or on a label inside the battery compartment.
  4. Select the Jetpack's SSID from the list.
  5. Enter the Wi-Fi password (security key) when prompted. This is also usually displayed on the Jetpack's screen or label.
  6. Your device should now be connected to the internet via the Jetpack.

Checking Data Usage and Status

The 0.9-inch OLED display provides real-time reporting of data usage and device status.

Close-up of Verizon Ellipsis Jetpack MHS800L OLED display showing signal strength, battery, and Verizon 4G LTE text

Image: Close-up view of the Jetpack's OLED display, showing signal strength, battery level, and network type (Verizon 4G LTE).

Using WPS (Wi-Fi Protected Setup)

WPS allows for easy connection of compatible devices without manually entering the password.

  1. On the Jetpack, navigate to the WPS option via the device's menu or by pressing a dedicated WPS button if available.
  2. Activate WPS on your client device within two minutes.
  3. The devices will automatically connect.

Maintenance

Battery Care

Cleaning

Wipe the device with a soft, dry, lint-free cloth. Do not use liquid cleaners or aerosols.

Software Updates

Periodically check for software updates for your Jetpack. Updates can improve performance, add features, and enhance security. Updates are typically managed through the device's web interface or automatically pushed by Verizon.

Troubleshooting

ProblemPossible Solution
No Internet Connection
  • Check the Jetpack's OLED display for signal strength.
  • Ensure your SIM card is properly inserted and active.
  • Restart the Jetpack.
  • Verify your data plan is active and not exceeded.
Slow Connection Speed
  • Move to an area with better cellular signal.
  • Reduce the number of connected devices.
  • Close bandwidth-intensive applications on connected devices.
Device Not Powering On
  • Ensure the battery is fully charged.
  • Verify the battery is correctly inserted.
  • Try charging the device for at least 30 minutes.
Cannot Connect to Wi-Fi Network
  • Double-check the Wi-Fi password (security key).
  • Ensure the Jetpack is broadcasting its Wi-Fi network.
  • Restart both the Jetpack and the client device.

Factory Reset

A factory reset will restore the Jetpack to its original settings, including Wi-Fi name and password. This should be used as a last resort for persistent issues. Consult the device's specific instructions for the reset procedure, which often involves holding a small reset button or navigating through the device's menu.

Specifications

FeatureDetail
Model NameMHS800L
Wireless Type802.11n
Frequency Band ClassDual-Band
Connectivity TechnologyWi-Fi
Operating SystemVerizon Proprietary Firmware
Security ProtocolWPS
Item Weight4.6 ounces
Product Dimensions (LxWxH)2.2 x 0.5 x 3.1 inches
ManufacturerVerizon
Max Connected DevicesUp to 8 Wi-Fi Enabled Devices
Display Type0.9-inch OLED display

Safety Information

Please read and follow these safety guidelines to ensure safe operation of your Jetpack:

Warranty and Support

This product is sold as an Amazon Renewed item. Amazon Renewed products are professionally inspected and tested to work and look like new. They are eligible for replacement or refund under the Amazon Renewed Guarantee if you are not satisfied with your purchase.

For further assistance or technical support, please refer to Verizon's official support channels or the Amazon Renewed customer service.

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