1. Introduction
This manual provides essential instructions for the installation, operation, and maintenance of the GM Genuine Parts 84243380 Liftgate Latch. This component is designed to secure your vehicle's liftgate and ensure its proper function, preventing unintended opening. It is an original equipment (OE) part engineered and tested to rigorous standards for specific Chevrolet, Buick, GMC, or Cadillac vehicles.
2. Safety Information
- Always disconnect the vehicle's battery before beginning any electrical work or component replacement to prevent electrical shock or damage.
- Wear appropriate personal protective equipment (PPE), such as safety glasses and gloves, during installation.
- Ensure the vehicle is securely supported on a level surface before working underneath or on the liftgate assembly.
- If you are unsure about any step of the installation process, consult a qualified automotive technician.
- Keep small parts and tools away from children.
3. Package Contents
Verify that all items are present in the package:
- 1x GM Genuine Parts 84243380 Liftgate Latch

Figure 1: The GM Genuine Parts 84243380 Liftgate Latch. This image shows the complete latch assembly, including the main body and mounting points.
4. Installation
This section outlines the general steps for replacing the liftgate latch. Specific procedures may vary depending on your vehicle model (e.g., Terrain Denali, SLE, SLT with Power Liftgate, Yukon Denali, Cadillac SRX, Tahoe, Enclave). Always refer to your vehicle's service manual for detailed, model-specific instructions.
- Prepare the Vehicle: Park the vehicle on a level surface and engage the parking brake. Disconnect the negative terminal of the vehicle's battery.
- Access the Liftgate Latch: Open the liftgate. Depending on your vehicle, you may need to remove interior trim panels to access the existing liftgate latch assembly. Use appropriate trim removal tools to avoid damage.
- Disconnect Electrical Connector: Locate the electrical connector attached to the old liftgate latch. Carefully disconnect it.
- Remove Mounting Hardware: Unbolt or unclip the old liftgate latch from its mounting points. Note the position and orientation of any rods or cables connected to the latch mechanism.
- Remove Old Latch: Carefully remove the old liftgate latch from the vehicle.
- Install New Latch: Position the new GM Genuine Parts 84243380 Liftgate Latch in place. Secure it with the original mounting hardware. Ensure any rods or cables are correctly reattached.
- Reconnect Electrical Connector: Connect the electrical connector to the new latch, ensuring a secure fit.
- Test Functionality: Before reassembling trim panels, reconnect the vehicle battery. Test the liftgate's opening and closing mechanism, both manually and with any power liftgate controls, to ensure proper operation. Verify that the latch engages and disengages correctly.
- Reassemble Trim: Once proper function is confirmed, reattach any removed interior trim panels.

Figure 2: Close-up view of the electrical connector on the liftgate latch. Ensure this is securely connected during installation.
5. Operation
The GM Genuine Parts 84243380 Liftgate Latch is an integral part of your vehicle's liftgate system. Its operation is typically controlled by:
- Manual Release: Using the exterior handle or interior release button.
- Power Liftgate System: If your vehicle is equipped with a power liftgate, the latch will engage and disengage automatically in conjunction with the power opening and closing mechanism. This can be activated via the key fob, an interior button, or an exterior button.
Ensure the liftgate is fully closed and latched before driving to prevent accidental opening.
6. Maintenance
The liftgate latch is designed for long-term reliability with minimal maintenance. However, periodic inspection can help ensure continued proper function:
- Visual Inspection: Periodically inspect the latch mechanism for any signs of wear, corrosion, or damage.
- Lubrication: If the latch mechanism appears stiff or noisy, a light application of a silicone-based lubricant to moving parts (avoiding electrical contacts) can improve operation.
- Cleanliness: Keep the latch area free from dirt, debris, and excessive moisture.
7. Troubleshooting
If you experience issues with your liftgate after installing the new latch, consider the following:
| Symptom | Possible Cause | Solution |
|---|---|---|
| Liftgate does not latch or unlatch properly. | Incorrect installation, misaligned components, faulty electrical connection. | Recheck installation steps, ensure all rods/cables are connected, verify electrical connector is secure. |
| Power liftgate not operating. | Electrical issue, fuse blown, motor problem (if separate from latch), sensor issue. | Check vehicle fuses related to the liftgate. Consult vehicle service manual for power liftgate diagnostics. |
| Liftgate rattles or makes unusual noises. | Loose mounting hardware, misaligned components. | Ensure all mounting bolts are tightened to specifications. Check for proper alignment of the latch with the striker. |
If troubleshooting steps do not resolve the issue, it is recommended to seek assistance from a certified automotive technician.
8. Specifications
- Part Number: 84243380
- Brand: GM Genuine Parts
- Model: GM Original Equipment
- Item Weight: 2.58 pounds (approx.)
- Product Dimensions: 11.25 x 4.75 x 4.75 inches (approx.)
- Manufacturer: GM Genuine Parts
9. Warranty & Support
GM Genuine Parts are designed, engineered, and tested to rigorous standards and are backed by General Motors. For specific warranty information and support, please refer to the documentation provided with your purchase or contact your authorized GM service center or parts dealer. Keep your proof of purchase for warranty claims.