1. Important Safeguards
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before operating the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse cord, plugs, or the appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer service for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to 'off', then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Ensure adequate ventilation around the appliance during use.
2. Product Overview
The OVENTE Electric Countertop Double Burner (Model BGS102B) provides a versatile and efficient cooking solution with two durable cast iron hot plates. Its compact design makes it ideal for various settings, from small kitchens to outdoor use.

Image: The OVENTE Electric Countertop Double Burner BGS102B, featuring two black cast iron plates and control knobs on a stainless steel base.
Key Components:
- Large Cast Iron Plate: 7.25 inches in diameter, for larger pots and pans.
- Small Cast Iron Plate: 6.10 inches in diameter, for smaller cookware.
- Temperature Control Knobs: Individual knobs for each burner to adjust heat settings from 1 (low) to 5 (high).
- Indicator Lights: Red lights illuminate when a burner is heating or has reached the desired temperature.
- Durable Stainless Steel Base: Provides stability and resistance to high temperatures.
- Non-Slip Rubber Feet: Ensures the unit remains stable during use.

Image: Diagram highlighting the cast iron plates, temperature control knobs, indicator lights, metal housing, and anti-skid feet of the OVENTE Double Burner.
3. Specifications
| Feature | Detail |
|---|---|
| Model Number | BGS102B |
| Power | 1700 Watts (120V) |
| Heating Elements | 2 (7.25" and 6.10" Cast Iron Plates) |
| Material | Cast Iron, Stainless Steel |
| Controls Type | Knob |
| Product Dimensions | 9"D x 18"W x 3.25"H |
| Item Weight | 7.5 Pounds |
| Special Features | Adjustable Temperature, Indicator Light |

Image: The OVENTE Double Burner with dimensions labeled: 18 inches wide, 9 inches deep, and 3.25 inches high.

Image: Top-down view of the OVENTE Double Burner showing the 7.25-inch and 6.10-inch cast iron plate diameters.
4. Setup and Before First Use
Unpacking:
- Carefully remove the appliance from its packaging.
- Remove all packaging materials, stickers, and labels.
- Keep packaging materials out of reach of children.
Placement:
- Place the double burner on a stable, flat, heat-resistant surface.
- Ensure there is adequate space around the unit for ventilation. Do not place it directly against a wall or under cabinets.
- Keep the unit away from flammable materials.
Initial Burn-Off:
Before using for the first time, operate the unit on the highest setting for approximately 5-10 minutes without any cookware. This will burn off any manufacturing residues. A small amount of smoke and odor is normal during this process. Ensure the area is well-ventilated.
Cleaning Before Use:
After the initial burn-off and cooling, wipe the non-electrical parts with a damp cloth to remove any dust or residue. Refer to the 'Cleaning and Maintenance' section for detailed instructions.
5. Operating Instructions
Connecting to Power:
- Ensure both temperature control knobs are in the 'OFF' position.
- Plug the power cord into a standard 120V AC electrical outlet.
Using the Burners:
- Place your desired cookware (pots, pans, etc.) onto the cast iron plate of the burner you wish to use. Ensure the cookware is flat-bottomed and covers the entire heating surface for optimal heat transfer.
- Turn the corresponding temperature control knob to your desired heat setting. Settings range from 1 (low) to 5 (high).
- The red indicator light for that burner will illuminate, indicating that the burner is heating. The light will cycle on and off as the burner maintains the set temperature.
- Allow time for the burner to heat up. Cast iron plates retain heat well, providing even cooking.
- After cooking, turn the temperature control knob back to the 'OFF' position. The indicator light will turn off.
- Allow the burner to cool completely before cleaning or storing. The plates will remain hot for a period after being turned off.
Compatible Cookware:
This double burner is compatible with virtually all types of cookware, including stainless steel, ceramic, cast iron, glass, and aluminum. For best results, use cookware with a flat bottom that matches the size of the burner plate.

Image: A person cooking vegetables in a pan on the large burner of the OVENTE Electric Countertop Double Burner.

Image: The OVENTE Electric Countertop Double Burner with a red pot on the large burner and a blue pan on the small burner, both in use.
Product Overview Video:
Video: An official product overview demonstrating the features and use of the OVENTE Electric Countertop Double Burner.
6. Cleaning and Maintenance
Proper cleaning and maintenance will ensure the longevity and optimal performance of your OVENTE Electric Countertop Double Burner.
- Always unplug the appliance from the electrical outlet and allow it to cool completely before cleaning.
- Wipe the exterior surfaces and cast iron plates with a clean, damp cloth. For stubborn stains, a mild detergent can be used, followed by wiping with a clean, damp cloth.
- Do not use abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the surface finish.
- Never immerse the appliance, cord, or plug in water or any other liquid.
- Ensure all parts are thoroughly dry before plugging the appliance back in or storing it.

Image: A hand demonstrating the easy cleaning process of the OVENTE Double Burner by wiping it with a damp cloth.
7. Troubleshooting
If you encounter issues with your OVENTE Electric Countertop Double Burner, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Burner not heating / Indicator light off | Not plugged in; power outlet malfunction; knob not turned on; internal fuse tripped. | Ensure the unit is securely plugged into a working outlet. Turn the control knob to a heat setting. Check your home's circuit breaker. |
| Uneven heating | Cookware not flat or too small for the burner; residue on the plate. | Use flat-bottomed cookware that matches the burner size. Clean the cast iron plate thoroughly. |
| Smoke or odor during initial use | Manufacturing residues burning off. | This is normal. Ensure good ventilation. It should dissipate after the first few uses. |
| Unit slides on counter | Surface is wet or uneven; non-slip feet are damaged. | Ensure the countertop is dry and level. Check the condition of the rubber feet. |
If the problem persists after trying these solutions, please contact OVENTE customer service.
8. Warranty and Support
Warranty Information:
OVENTE warrants that this product shall be free from defects in material and workmanship under normal use and conditions, for 1 year from the original purchase date.
This warranty extends only to the original retail purchaser and is not transferable. It does not cover damage caused by misuse, neglect, accident, commercial use, or unauthorized modification of the product.
Customer Service:
For warranty claims, technical support, or any questions regarding your OVENTE Electric Countertop Double Burner, please contact OVENTE customer service. Contact details can typically be found on the OVENTE official website or on your product packaging.
Please have your model number (BGS102B) and proof of purchase readily available when contacting support.