1. Introduction
This user manual provides comprehensive instructions for the GOBBLER GB-5388-MG Business-Grade Note Counting Machine. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. Please read this manual thoroughly before operating the machine.
2. Safety Information
- Always connect the machine to a grounded power outlet with the correct voltage.
- Do not expose the machine to water or excessive humidity.
- Keep the machine away from direct sunlight and heat sources.
- Ensure proper ventilation around the machine during operation.
- Do not attempt to open or repair the machine yourself. Refer to qualified service personnel.
- Keep hands and loose clothing away from moving parts during operation.
- Unplug the machine before cleaning or performing any maintenance.
3. Package Contents
Upon unpacking, please verify that all the following items are included:
- GOBBLER GB-5388-MG Note Counting Machine
- External Display
- Power Cord
- User Manual (this document)
4. Product Overview
The GOBBLER GB-5388-MG is a business-grade note counting machine designed for efficient and accurate counting of Indian currency, featuring advanced fake note detection capabilities.
Figure 4.1: Front view of the GOBBLER GB-5388-MG Note Counting Machine, showing the hopper, stacker, and control panel with LCD display.
Figure 4.2: The machine is designed to be portable and user-friendly, offering accurate and quick counting of over 1000 bills per minute with low noise operation.
Key Components:
- Hopper: Where notes are placed for counting.
- Stacker: Where counted notes are collected.
- Control Panel: Buttons for various functions and settings.
- LCD Display: Shows counting results, error messages, and operational modes. Changes to red upon fake note detection.
- External Display Port: For connecting the included external display.
- Retractable Handle: For convenient carrying.
5. Setup
- Unpacking: Carefully remove the machine and all accessories from the packaging.
- Placement: Place the note counting machine on a stable, flat, and dry surface. Ensure there is adequate space around the machine for operation and ventilation.
- Power Connection: Connect the power cord to the machine's power input port and then plug it into a suitable electrical outlet. The machine is not wireless and requires a plugged-in connection for use.
- External Display Connection: If desired, connect the provided external display to the designated port on the machine. This allows for customer viewing of the count.
- Initial Power On: Turn on the machine using the power switch. The LCD display should illuminate.
6. Operating Instructions
6.1 Basic Counting
- Ensure the machine is powered on.
- Prepare the notes: Ensure notes are neatly stacked, free from excessive creases, tears, or foreign objects. For best results, align the notes uniformly.
- Place the stack of notes into the hopper. The machine will automatically begin counting.
- The count will be displayed on the LCD screen.
Note: This machine accurately counts the number of notes for NEW INR ₹10, ₹20, ₹50, ₹100, ₹200, ₹500 & ₹2000. It is not a mix note counter and does not calculate the value of mixed denominations; it only counts the number of notes.
6.2 Fake Note Detection
The GB-5388-MG features advanced counterfeit detection using UV (Ultraviolet) and MG (Magnetic) properties. The machine automatically scans for these properties present in genuine notes.
Figure 6.1: The machine employs multiple detection methods including Magnetic Ink Verification, Infrared Sensor, UV Security Threat Detection, Thickness Verification, Dimensional Verification, Paper Quality Verification, Colour Changing Ink detection, and Fluorescence Analysis.
If a non-genuine note is detected, the LCD display will change to RED, and the machine will stop counting, indicating a suspicious note. Remove the suspicious note and resume counting.
6.3 Add and Batch Functions
The machine includes 'Add' and 'Batch' functions for enhanced efficiency:
- Add Function: Allows the machine to accumulate the total count of multiple batches of notes. Press the 'Add' button to activate this mode.
- Batch Function: Enables the machine to stop counting once a preset number of notes is reached. Use the 'Batch' button and numerical keys to set the desired batch size.
6.4 Single Denomination Value Count
This feature allows you to calculate the monetary value of a single denomination at a time:
- Prepare a stack of notes of a single denomination (e.g., ₹500 notes).
- Set the denomination you want to count by selecting the appropriate 'VALUE' setting (e.g., VALUE=500).
- Count the notes. The machine will display the total monetary value for that specific denomination.
Figure 6.2: Illustration of the Single Denomination Value Count feature, allowing quick and accurate calculations for notes of the same value.
7. Maintenance
Regular maintenance ensures the optimal performance and longevity of your GOBBLER note counting machine.
- Cleaning: Periodically clean the machine, especially the sensors and rollers, using a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Dust Protection: Keep the machine sheltered from high dust conditions. Dust accumulation can affect counting accuracy and machine performance.
- Roller Inspection: Inspect the friction nudge rubber and motor rollers for wear or damage. These components are crucial for smooth note feeding.
Figure 7.1: Illustration of the premium friction nudge rubber and motor, designed for a counting speed of over 1000 bills per minute. Regular inspection of these parts is recommended.
8. Troubleshooting
This section addresses common issues you might encounter with your note counting machine.
| Problem | Possible Cause | Solution |
|---|---|---|
| Notes flying out of the machine. | Improper hopper adjustment or note stacking. | Adjust the hopper. Ensure notes are stacked uniformly on the hopper while inserting. |
| Notes getting stuck. | Notes are sticky, crumpled, or improperly stacked. | Check for sticky notes. Try inserting fewer notes at a time. Ensure notes are neatly stacked. |
| Machine detects genuine notes as fake. | Notes are very damaged, old, or excessively crumpled. | The machine may detect severely damaged or very old notes as fake. Try with newer, less damaged notes. |
| Difficulty with ₹10 notes. | Smaller size of ₹10 notes. | Use extra care when inserting ₹10 notes. You might experience some notes flying out due to their smaller size. |
| Machine not powering on. | Power cord not connected properly or power outlet issue. | Check power cord connection to machine and outlet. Ensure outlet is functional. |
For any technical issues not covered here, please refer to the customer care information provided in the Warranty and Support section.
9. Specifications
| Brand | GOBBLER |
| Model Number | Gobbler Note Counter (GB-5388-MG) |
| Colour | White |
| Item Weight | 4 kg 700 g |
| Item Dimensions (LxWxH) | 17 x 25 x 30 Centimeters |
| Counting Speed | Up to 1000 notes per minute |
| Counterfeit Detection | UV (Ultraviolet), MG (Magnetic) |
| Display | Colour Changing LCD Display, Additional External Display |
| Functions | Add, Batch, Semi Value Count (single denomination) |
| Country of Origin | China |
| Manufacturer | Tikmany Telesystems Pvt. Ltd. |
10. Warranty and Support
The GOBBLER GB-5388-MG Note Counting Machine comes with a 1 Year Off-Site Service against Manufacturing Defects.
For technical assistance, troubleshooting, or warranty claims, please contact:
- Company: Tikmany Telesystems Pvt Ltd
- Email: gobbler.sales@gmail.com
- Phone: 033-40628800 / 9073983006
Please have your product model number (GB-5388-MG) and purchase details ready when contacting support.
