Introduction
This manual provides detailed instructions for the assembly, operation, and maintenance of your La-Z-Boy Sutherland Ergonomic Faux Leather Swivel Computer and Desk Chair, Model CHR10048A. Please read these instructions carefully before assembly and use to ensure proper function and longevity of your product.

Image: The La-Z-Boy Sutherland Ergonomic Faux Leather Swivel Computer and Desk Chair in black, showcasing its design and features.
Safety Information
- Ensure all parts are present and undamaged before assembly. Do not use if any parts are missing or damaged.
- Assembly requires two people for optimal safety and ease.
- Do not stand on the chair.
- Do not use the chair as a step stool.
- The maximum weight recommendation for this chair is 250 pounds. Exceeding this limit may cause damage to the chair or personal injury.
- Casters are intended for use on carpet and are not recommended for use on tile or hardwood floors.
- Keep children away from moving parts during assembly and adjustment.
Package Contents
Before beginning assembly, verify that all components are present. Refer to the assembly diagram (if provided with your product) for a complete list of parts. Typically, the package includes:
- Chair Back
- Chair Seat
- Armrests (2)
- Chair Base (5-star base)
- Casters (5)
- Gas Lift Cylinder
- Mechanism Plate
- Hardware Pack (screws, washers, Allen wrench)

Image: Illustration indicating quick assembly and customer service contact information.
Assembly Instructions
Assembly is required and instructions are provided with the product. Two people are recommended for assembly. Follow the steps below, referring to the included diagrams for visual guidance.
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the chair base. Push firmly until they click into place.
- Insert Gas Lift: Place the gas lift cylinder into the center hole of the assembled chair base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the pre-drilled holes on the underside of the chair seat. Ensure the front of the mechanism faces the front of the seat. Secure with screws using the provided Allen wrench.
- Attach Armrests to Seat and Back: Secure the armrests to both the chair seat and chair back using the appropriate screws. Do not fully tighten screws until all are in place.
- Connect Seat to Gas Lift: Carefully place the assembled seat and back onto the gas lift cylinder, ensuring the center hole of the mechanism plate aligns with the top of the gas lift. Press down firmly.
- Final Tightening: Once all components are assembled, fully tighten all screws.

Image: Illustration showing chair components and adherence to BIFMA standards, indicating robust construction.
Operating Instructions
Your La-Z-Boy Sutherland chair features several adjustable functions to customize your seating experience.
Seat Height Adjustment
To adjust the seat height, locate the lever on the right side of the chair, beneath the seat. Lift the tab upwards to raise or lower the seat to your desired height. Release the tab to lock the height in place.

Image: Diagram illustrating the pneumatic seat height adjustment lever and its function.
Recline and Tilt Tension Adjustment
The chair features a swivel tilt mechanism. To adjust the recline, locate the left tab beneath the seat. Flip this tab downwards to unlock the recline function. To adjust the tilt tension, twist the knob located at the front center, beneath the seat. Turn clockwise to increase tension (making it harder to recline) and counter-clockwise to decrease tension (making it easier to recline).

Image: Diagram showing the recline lock lever and the tilt tension adjustment knob.
Swivel Function
The chair is designed with a 360-degree swivel function, allowing for easy rotation without moving the base.
Care and Maintenance
- Cleaning: Spot clean the faux leather upholstery as needed. Use a soft, damp cloth with mild soap and water. Avoid harsh chemicals or abrasive cleaners.
- Inspection: Periodically check all screws and bolts to ensure they are tight. Retighten as necessary to maintain stability and safety.
- Casters: Keep casters free of debris to ensure smooth gliding.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the faux leather to fade or crack.
Troubleshooting
If you encounter any issues with your chair, refer to the following common solutions:
- Chair is Wobbly: Ensure all assembly screws are fully tightened. Check that the gas lift is securely seated in the base and mechanism plate.
- Chair Does Not Adjust Height: Verify that the height adjustment lever is functioning correctly and not obstructed. Ensure the gas lift cylinder is properly installed.
- Chair Does Not Recline: Check that the recline lock lever is in the unlocked position. Adjust the tilt tension knob to a looser setting.
- Casters Not Rolling Smoothly: Inspect casters for hair, dust, or other debris that may be obstructing movement. Clean as necessary.
Specifications
| Model Name | Sutherland |
| Model Number | CHR10048A |
| Brand | La-Z-Boy |
| Color | Black |
| Material Type | Faux Leather (Fill Material: Foam) |
| Product Dimensions (Overall) | 23.5"D x 30.25"W x 40.5"H (Adjustable Height: 40.5-43.5"H) |
| Seat Dimensions | 18"D (Height: 19.5"-22.5"H) |
| Back Dimensions | 27"H x 21"W |
| Arm Height | 29.5 Inches (from floor) |
| Maximum Weight Recommendation | 250 Pounds |
| Assembly Required | Yes (Two people recommended) |
| Standards Met | ANSI/BIFMA standards |
| UPC | 887909084474 |

Image: Detailed diagram illustrating the various dimensions of the La-Z-Boy Sutherland chair.
Warranty Information
This La-Z-Boy Sutherland chair comes with a 1-year manufacturer limited warranty on cushions and components. For specific warranty details and claims, please refer to the warranty documentation included with your purchase or contact customer support.
Customer Support
For assistance with assembly, parts, or any other inquiries regarding your La-Z-Boy Sutherland chair, please contact our dedicated U.S. based customer service team:
- Website: www.trueinnovations.com
- Email: service@trueinnovations.com
- Operating Hours: 7am - 4pm PST (10am - 7pm EST)





