1. Introduction
This manual provides essential instructions for the safe and efficient use of your DUOSIDA Type 2 EV Charging Cable. This cable is designed for charging electric vehicles equipped with a Type 2 (Mennekes) charging port, offering a robust and reliable connection for up to 32 Amperes (22 kW) three-phase charging.
The DUOSIDA Type 2 EV Charging Cable is compatible with a wide range of electric vehicles, including but not limited to: Audi A3 e-Tron, Q7 Kia e-Niro, Soul EV, Mercedes Classe B Electric Drive, C350e, EQA, EQC, EQE, EQS, EQV, S500e, S560e, SLS AMG Porsche Taycan, Smart EQ fortwo, forfour, Volvo XC40 Recharge, XC60 XC90 VW e-up!, Golf, ID.3, ID.4.
Image 1.1: DUOSIDA Type 2 EV Charging Cable with both connectors visible.
2. Safety Instructions
Read all safety instructions carefully before using the charging cable. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Do not use the cable if it is damaged: Inspect the cable and connectors for any signs of damage (cracks, frayed wires, bent pins) before each use.
- Keep dry: Do not use the charging cable in wet conditions or if the connectors are wet.
- Avoid crushing or bending: Do not drive over the cable or subject it to sharp bends or excessive force.
- Proper connection: Ensure both ends of the cable are fully and securely inserted into the vehicle and charging station ports.
- Children and pets: Keep the charging cable out of reach of children and pets during use and storage.
- Emergency: In case of smoke, fire, or unusual odors, immediately disconnect power from the charging station if safe to do so, and contact emergency services.
3. Package Contents
Verify that all items are present in the package:
- 1 x DUOSIDA Type 2 EV Charging Cable (8 meters, 32A, 22kW)
- 1 x Compact Storage Bag
Image 3.1: Compact storage bag for the DUOSIDA EV charging cable.
4. Setup
Before initiating a charge, ensure your electric vehicle and the charging station are ready for connection.
- Inspect the cable: Uncoil the charging cable and visually inspect both connectors and the cable length for any damage, dirt, or moisture.
- Prepare the vehicle: Ensure your vehicle is parked safely and switched off. Open the charging port cover on your vehicle.
- Prepare the charging station: Ensure the charging station is powered on and ready to accept a connection.
Image 4.1: Close-up view of the Type 2 female connector, which connects to the charging station.
Image 4.2: Close-up view of the Type 2 male connector, which connects to the vehicle.
5. Operating Instructions
Follow these steps to charge your electric vehicle:
- Connect to charging station: Insert the female end of the Type 2 charging cable firmly into the charging station's outlet. Ensure it clicks into place.
- Connect to vehicle: Insert the male end of the Type 2 charging cable firmly into your vehicle's charging port. Ensure it clicks into place.
- Initiate charging: Follow the instructions on your charging station or vehicle to start the charging process. This may involve swiping an RFID card, using a mobile app, or pressing a button.
- Monitor charging: Observe the charging indicators on your vehicle and the charging station to confirm that charging has begun.
- Terminate charging: Once charging is complete or you wish to stop, follow the instructions on your charging station or vehicle to safely end the session. This usually involves unlocking the cable from the vehicle first.
- Disconnect cable: Disconnect the cable from your vehicle first, then from the charging station. Replace any protective caps on the connectors.
6. Maintenance
Proper care and maintenance will extend the life of your charging cable.
- Cleaning: Clean the cable and connectors with a dry or slightly damp cloth. Do not use harsh chemicals or abrasive cleaners. Ensure connectors are completely dry before storage or next use.
- Storage: Coil the cable neatly after each use. Store it in the provided compact storage bag in a dry, cool place, away from direct sunlight and extreme temperatures. Avoid kinking or tangling the cable.
- Regular inspection: Periodically inspect the cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and replace the cable.
7. Troubleshooting
If you encounter issues while charging, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charging does not start. | Cable not fully inserted; charging station error; vehicle not ready; authentication failure. | Ensure both connectors are fully seated. Check charging station display for error messages. Verify vehicle is ready to charge. Re-authenticate with charging station. |
| Slow charging speed. | Charging station limitation; vehicle setting; grid power limitation. | Check charging station's maximum output. Verify vehicle's charging settings. Ensure no other high-power devices are drawing power from the same circuit. |
| Cable is stuck in vehicle/station. | Locking mechanism engaged; power still active. | Ensure charging session is properly terminated. Unlock the cable via vehicle controls or charging station interface. Do not force the cable. |
| Cable or connectors are hot. | Overload; poor connection; internal fault. | Immediately stop charging. Disconnect if safe. Inspect for damage. Do not use if overheating persists. Contact support. |
8. Specifications
| Brand | DUOSIDA |
| Model Number | 2010-2050-XC-3 |
| Connector Type | Type 2 (Mennekes) |
| Cable Type | ELECTRIC_VEHICLE_CHARGER |
| Connector Gender | Female to Male |
| Number of Pins | 7 |
| AC Current Adapter | 32 A |
| Maximum Power | 22 kW (Three-phase) |
| Cable Length | 8 meters |
| Color | Black/White |
| Compatible Devices | Audi A3 e-Tron, Q7 Kia e-Niro, Soul EV, Mercedes Classe B Electric Drive, C350e, EQA, EQC, EQE, EQS, EQV, S500e, S560e, SLS AMG Porsche Taycan, Smart EQ fortwo, forfour, Volvo XC40 Recharge, XC60 XC90 VW e-up!, Golf, ID.3. ID.4, etc. |
9. Warranty Information
DUOSIDA products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the documentation provided at the time of purchase or contact your retailer. Typically, a standard manufacturer's warranty covers defects in materials and workmanship under normal use.
10. Customer Support
If you have any questions, require technical assistance, or need to report an issue with your DUOSIDA Type 2 EV Charging Cable, please contact your point of purchase or the DUOSIDA customer support channels available in your region. Please have your model number (2010-2050-XC-3) and purchase details ready when contacting support.