Philips SRP9348D/27
Philips 4-Device Backlit Universal Remote Control
Model: SRP9348D/27
Introduction
The Philips 4-Device Backlit Universal Remote Control is designed to simplify your home entertainment system by consolidating control of up to four separate audio and video components. This remote eliminates the need for multiple controllers, providing a user-friendly experience for managing your TV, video streaming media player, Blu-ray player, cable/satellite box, and more. Its backlit buttons enhance visibility in low-light conditions, ensuring ease of use at any time.

Image: Front view of the Philips 4-Device Backlit Universal Remote Control.
Key Features
- Multi-Device Control: Operate up to 4 different audio and video components, including TVs, Blu-Ray/DVD players, cable/satellite receivers, Roku boxes, other streaming media players, and soundbars.
- Comprehensive Code Library: Compatible with all major brands and supports thousands of the latest audio/video equipment.
- Simple Setup: Features auto-scan technology for trouble-free setup and includes an online setup video for guidance.
- Master Volume Control: Allows you to control the volume regardless of which device is currently selected.
- Backlit Buttons: Easy-to-see buttons illuminate for convenient use in dimly lit environments.
- Advanced Functions: Includes a DVD/Blu-ray player open/close button, advanced DVR functions, simple menu navigation, a dash button for sub-channel access, and a one-touch streaming button.

Image: Diagram highlighting key features of the Philips 4-Device Universal Remote, such as 4-device configuration, streaming app hotkey, DVD/Blu-ray open/close, advanced DVR functionality, and brushed finish.

Image: Close-up view of the Philips Universal Remote with its buttons illuminated, demonstrating the fully backlit feature.
Setup
Battery Installation
The remote requires 2 AAA batteries (not included). Ensure correct polarity when inserting the batteries.

Image: The Philips Universal Remote with icons illustrating the types of devices it can control, including TVs, Sound Bars, Home Theatres, Cable/Satellite, DVD/Blu-ray players, and Media Streaming Players.
Programming Your Remote (Direct Code Entry)
To program your remote for direct code entry, follow these steps:
- Locate the Remote Code List included with your remote.
- Press and hold the SETUP button on the remote until the red light on the remote control turns on. Then release.
- Press and release the desired device button on the remote (e.g., TV, STR, DVD, AUD).
- Using the number buttons on the remote, enter the first 4-digit remote code from the code list for your device.
- Point the remote at the device and test its functions.
- If the device responds as expected, you are finished. If not, repeat these steps with the next code for your device until you find one that works.

Image: Step-by-step visual guide for programming the Philips Universal Remote using direct code entry.
This universal remote is preprogrammed for Samsung and Roku devices. However, it is NOT COMPATIBLE with Roku Streaming Stick, Amazon Fire TV Stick, or other RF streaming devices.

Image: The Philips Universal Remote with a list of compatible major brands, emphasizing its comprehensive code library.
Primary Audio Control Setup
To enable the primary audio control feature, allowing the remote to control volume regardless of the selected device:
- Press and hold the SETUP button on your remote control until the LED indicator light turns on. Then release.
- Press and release the device button (e.g., TV, AUD) for the device you wish to always control the volume.
- Press and release the MUTE button, followed by the VOLUME UP button.
- The power button will blink twice and then turn off, indicating successful programming.
Your remote is now programmed to control the volume of the selected device in any device mode.
Video Guide
For a visual guide on setting up and programming your Philips Universal Remote, please watch the official video below:
Video: Official Philips guide demonstrating how to set up and program your universal remote, including battery installation, direct code entry, and primary audio control.
Operation
Once programmed, your Philips Universal Remote simplifies control of your entertainment devices. Use the dedicated device buttons (TV, STR, DVD, AUD) at the top of the remote to switch between controlling different components. The backlit buttons ensure visibility, making it easy to navigate functions even in dark rooms.
- Device Selection: Press the corresponding device button (e.g., TV for television, STR for streaming device) to select the component you wish to control.
- Volume Control: Use the VOL + and VOL - buttons to adjust the volume. If primary audio control is set up, these buttons will control the designated audio device regardless of the selected device mode.
- Channel Navigation: Use the CH + and CH - buttons to change channels.
- Menu and Navigation: Use the MENU button and the directional arrow buttons (UP, DOWN, LEFT, RIGHT) with the OK button to navigate on-screen menus.
- Streaming Hotkey: The dedicated streaming button provides quick access to media platforms on your devices.
- DVR Functions: Utilize the advanced DVR functions for recording, playback, and navigation within recorded content.
Maintenance
To ensure optimal performance and longevity of your Philips Universal Remote Control, follow these simple maintenance guidelines:
- Battery Replacement: Replace the 2 AAA batteries when the remote's performance degrades or the indicator light no longer illuminates during use. Always replace both batteries at the same time with new ones.
- Cleaning: Wipe the remote with a soft, dry cloth. Do not use abrasive cleaners or solvents, as they may damage the remote's surface or internal components.
- Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures when not in use for extended periods.
Troubleshooting
If you encounter issues with your Philips Universal Remote Control, try the following troubleshooting steps:
- Remote Not Responding:
- Ensure fresh AAA batteries are correctly installed.
- Point the remote directly at the device's IR sensor.
- Remove any obstructions between the remote and the device.
- Device Not Responding After Programming:
- Re-attempt the programming steps, ensuring you hold the SETUP button until the indicator light turns on.
- Try the next code listed for your device in the Remote Code List. Some devices may have multiple compatible codes.
- Verify that the device you are trying to control is powered on.
- Volume Control Not Working Across All Devices:
- Ensure you have correctly performed the Primary Audio Control Setup steps for your desired audio device.
- Confirm that the audio device itself is powered on and not muted.
- Specific Functions Not Working:
- Some advanced functions may not be supported by all devices or may require a different code. Try alternative codes for your device.
- Remember that the remote is not compatible with Roku Streaming Stick, Amazon Fire TV Stick, or other RF streaming devices.
For an extensive list of codes and further assistance, please refer to the official Philips support website or the included code list manual.
Specifications
| Attribute | Detail |
|---|---|
| Product Dimensions | 4.45 x 1.3 x 10.25 inches |
| Item Weight | 1.6 ounces |
| Model Number | SRP9348D/27 |
| Batteries Required | 2 AAA batteries (not included) |
| Max Number of Supported Devices | 4 |
| Compatible Devices | DVD/Blu-ray Player, Home Theater, Samsung, Vizio, TCL, HiSense, Sony, RCA, Panasonic, Roku, Apple TV, Smart TVs, Streaming Players, Blu-Ray, DVD, Stereo System, Streaming Device, Television, VCR |
| Color | Brushed Black |
| Special Feature | Backlit, Universal |

Image: Side and front view of the Philips Universal Remote with its dimensions clearly marked.
Warranty and Support
Philips universal remote controls are backed by a 90-day limited assurance policy. For technical assistance or warranty claims, please contact Philips customer support. Free U.S.-based technical support is available to assist you with any questions or issues you may encounter.
Please visit the official Philips website or refer to the contact information provided in your product packaging for the most up-to-date support details.
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