1. Introduction
This manual provides detailed instructions for the safe and efficient use of your PRIMECOM Level 2 Electric Vehicle (EV) Charger. This portable EVSE (Electric Vehicle Supply Equipment) is designed to provide Level 2 charging for compatible electric vehicles, operating at 220V / 240V and 16 Amps. Please read this manual thoroughly before operating the device and retain it for future reference.
Image 1.1: The PRIMECOM Level 2 EV Charger, showing the control box, 10-30P plug, and J1772 charging connector. This model features a 30-foot cable length.
2. Product Features
- Universal Compatibility: Works with all EV and PHEV brands that utilize the J1772 charging standard. For Toyota Prius & RAV4, specific considerations may apply; contact support if needed.
- Fast Charging: Provides up to 4 times faster charging speed compared to standard Level 1 chargers. This 16 Amp model charges at 3.84 kW/hour, delivering approximately 15 miles of range per hour.
- Intelligent Chip Technology: Features a smart electronic circuitry designed in the USA that communicates with your EV to gather data (ambient/battery temperature, current battery level, capacity) and automatically adjusts voltage for optimal battery longevity.
- Multiple Safety Features: Passed rigorous multi-point tests and holds TUV German Equipment and Product Safety Certification, CE certifications, and UL Listed Cable Certifications. Includes 12 built-in safety features such as lightning-proof, leakage protection, overvoltage, overheat, overcurrent protection, UL94V-0 flame resistance, and IP65 waterproof rating for outdoor use.
- Flexible Cable Lengths: Available in 30, 40, and 50 feet lengths to accommodate various parking setups and EV outlet distances.
- Variety of Plug Options: Offers up to 10 different outlet plug options (e.g., 10-30P, 14-50P, 6-50P) to ensure compatibility with existing 220V outlets without requiring new installations or adapters.
Image 2.1: Visual representation of the charger's 16 Amp, 3.8 kW/hour charging capability, highlighting its speed.
Image 2.2: An illustration of the 10 different outlet plug options available for the PRIMECOM EV Charger, ensuring broad compatibility.
Image 2.3: A visual representation of the internal circuitry and various safety features integrated into the charger for user protection.
3. What's in the Box
Upon opening the package, ensure all the following components are present and in good condition:
- PRIMECOM Level 2 Electric Vehicle Charging Station
- Integrated Charging Cable (30, 35, 40, or 50 feet depending on model)
4. Setup
4.1 Unpacking and Inspection
Carefully remove the charger from its packaging. Inspect the unit, cable, and connectors for any signs of damage. If any damage is found, do not use the charger and contact customer support immediately.
4.2 Choosing a Location
Select a location for the charger that is:
- Within reach of your vehicle's charging port and a compatible 220V/240V outlet.
- Protected from direct vehicle traffic.
- Well-ventilated.
- Suitable for outdoor use if necessary, given its IP65 weather-proof rating.
Image 4.1: The charger's weather-proof design, suitable for outdoor installation and use in various weather conditions.
4.3 Connecting to Power
Ensure your electrical outlet matches the plug type of your PRIMECOM charger (e.g., 10-30P, 14-50P). Plug the charger's power cord securely into the dedicated 220V/240V outlet. Ensure the outlet is on a circuit capable of handling the 16 Amp load.
5. Operating Instructions
5.1 Initiating a Charge
- Ensure the charger is securely plugged into the power outlet.
- Open your electric vehicle's charging port cover.
- Insert the J1772 connector firmly into your vehicle's charging port until it clicks into place.
- The charger will automatically begin communicating with your vehicle and initiate the charging process.
5.2 Understanding the LED Screen Display
The control box features an LED screen that provides real-time charging information. Refer to the diagram below for details:
Image 5.1: Detailed explanation of the information displayed on the charger's LCD screen during operation.
- Control Box Temperature: Displays the internal temperature of the charger.
- Amperage Limit: Shows the set amperage limit for charging.
- Battery Status: Indicates connection status (Not Connected, Charging, Fully Charged).
- Transferred Energy kWh: Shows the total energy transferred during the current charging session.
- Charging Time: Displays the elapsed time of the current charging session.
- Actual Charging Voltage: Real-time voltage being supplied to the vehicle.
- Actual Charging Amperage: Real-time amperage being drawn by the vehicle.
- Actual Charging Power kW: Real-time power output in kilowatts.
5.3 Ending a Charge
- Ensure your vehicle's charging session has concluded or is paused.
- Press the release button on the J1772 connector and gently pull it out from your vehicle's charging port.
- Replace the charging port cover on your vehicle.
- Unplug the charger from the wall outlet if it will not be used for an extended period.
6. Maintenance
6.1 Cleaning
Regularly clean the charger's exterior with a soft, damp cloth. Do not use harsh chemicals, solvents, or abrasive cleaners. Ensure the charger is unplugged from the power source before cleaning.
6.2 Cable Care
To prolong the life of the charging cable:
- Avoid kinking, twisting, or driving over the cable.
- Store the cable neatly coiled when not in use. Avoid keeping it tightly coiled when plugged into the vehicle during charging, as this can lead to heat buildup.
- Ensure the J1772 connector is kept clean and free of debris. Use the protective cap when not in use.
6.3 Storage
When not in use, store the charger in a dry, cool place, away from direct sunlight and extreme temperatures. Utilize a wall bracket or hook to hang the control box and coil the cable to prevent damage.
7. Troubleshooting
If you encounter issues with your PRIMECOM EV Charger, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not powering on / No display | No power from outlet; Loose connection; Internal fault. | Check outlet power (test with another device). Ensure charger plug is fully inserted. Reset circuit breaker if tripped. If problem persists, contact support. |
| Charging not initiating | J1772 connector not fully inserted; Vehicle not ready to charge; Communication error. | Ensure J1772 connector is firmly clicked into vehicle port. Check vehicle's charging settings. Disconnect and reconnect the charger. |
| Red light / Fault indicator on | Ground fault detected; Overheat; Overvoltage/Overcurrent; Internal error. | Unplug charger from wall and vehicle. Wait 5 minutes. Plug back in. If fault persists, check for bent pins in the connector or contact support. (Note: Minor power outages can sometimes trigger a ground fault; resetting the breaker may resolve this). |
| Slow charging speed | Vehicle limitation; Electrical system limitation; Charger operating at lower amperage. | Verify vehicle's maximum AC charging rate. Ensure the electrical circuit can provide full 16 Amps. The charger is rated for 16 Amps; if faster charging is needed, a higher amperage charger (e.g., 32 Amp) would be required. |
If the issue is not resolved by the above steps, please contact PRIMECOMTECH customer support for assistance.
8. Specifications
| Specification | Value |
|---|---|
| Model Number | DEV-10 |
| Input Voltage | 100V-240V AC |
| Output Voltage | 240 Volts |
| Amperage | 16 Amps |
| Charging Power | 3.84 kW/hour |
| Connector Type | J1772 (Vehicle Side), Various NEMA Plugs (Wall Side, e.g., 10-30P) |
| Cable Length | 30, 35, 40, or 50 Feet (model dependent) |
| Product Dimensions | 10 x 3 x 4.5 inches (Control Box) |
| Item Weight | 6 pounds |
| IP Rating | IP65 (Waterproof and Dustproof) |
| Certifications | TUV, CE, UL Listed Cable |
| Date First Available | September 12, 2016 |
9. Warranty and Support
PRIMECOMTECH is committed to providing high-quality products and excellent customer service. While specific warranty details are not provided in this manual, PRIMECOMTECH offers US-based support 7 days a week to assist with any questions or issues regarding your EV charger.
For technical assistance, troubleshooting, or warranty inquiries, please refer to the contact information provided with your product packaging or visit the official PRIMECOMTECH website.