VyncsFleet GPS Tracker User Manual

1. Introduction

The VyncsFleet GPS Tracker is a 4G LTE OBD-II device designed for real-time fleet and vehicle tracking. It provides comprehensive data on vehicle location, driver behavior, and vehicle diagnostics without requiring a monthly subscription fee for its core services. This manual provides instructions for setting up, operating, and maintaining your VyncsFleet device to ensure optimal performance for fleet management.

The device includes a built-in SIM card and a 1-year data plan, offering service in over 220 countries, including the USA, Canada, Puerto Rico, and Mexico. Data is accessible via a web account and dedicated Android/iOS applications.

2. What's in the Box

Upon unboxing your VyncsFleet GPS Tracker, verify that all the following components are present:

• 1 x VyncsFleet OBD GPS Tracker Device
• 1 x Built-in SIM Card (pre-installed)
• 1 x Quick Setup Guide

3. Setup and Installation

The VyncsFleet device is designed for simple plug-and-play installation into your vehicle's On-Board Diagnostics II (OBD-II) port. No external battery or charging is required as the device draws power directly from the vehicle's OBD-II port.

3.1 Locating the OBD-II Port

The OBD-II port is typically located under the dashboard on the driver's side of the vehicle. It is usually found within 3 feet of the steering wheel. Consult your vehicle's owner's manual if you have difficulty locating it.

3.2 Device Installation

1. Ensure the vehicle's ignition is turned off.
2. Align the VyncsFleet device connector with the vehicle's OBD-II port.
3. Gently push the device firmly into the port until it is securely seated.
4. Once installed, turn on the vehicle's ignition. The device will power on automatically.

Image: A hand inserting the VyncsFleet device into a vehicle's OBD-II port. This illustrates the simple, battery-free installation process.

3.3 Account Activation and App Setup

After physical installation, you will need to activate your account online and download the Vyncs app for your smartphone. Refer to the included Quick Setup Guide for detailed instructions on account registration and app download links.

Image: This infographic highlights the VyncsFleet's "No Monthly Fee Pricing" model, noting a one-time activation fee. It lists included items: one Vyncs link 4G device, one global SIM card, and one year of data plan and services. It also outlines key features and benefits such as real-time 4G LTE GPS tracking, hourly location reporting, app support, speeding alerts, and no battery requirement.

4. Operating Instructions

The VyncsFleet device continuously collects and transmits data when connected to your vehicle's OBD-II port. Access all data and features through the Vyncs web portal or mobile application.

4.1 Real-Time Tracking

• The device provides real-time GPS updates every three minutes by default.
• Upgrades for 60, 30, or 15-second GPS update intervals are available.
• When the engine is off, the device goes into a sleep mode but wakes up once every hour to report its GPS location.

Image: This image illustrates the location tracking capabilities of the VyncsFleet system. A map shows vehicles moving, with one entering a geofenced area. A smartphone displays a notification: "The car has entered your assigned zone," demonstrating real-time geofence alerts.

4.2 Accessing Data

Log in to your Vyncs web account or open the Vyncs mobile app to view:

• Current vehicle location on a map.
• Detailed trip history and logs.
• Driver performance scores.
• Vehicle health reports and alerts.
• Fuel reports and maintenance schedules.

Image: This image showcases the VyncsFleet web and mobile interfaces. A desktop monitor displays a comprehensive fleet dashboard with a map indicating vehicle positions and various data points. A smartphone next to it shows a similar interface, demonstrating cross-platform accessibility for fleet management.

5. Key Features

5.1 Fleet Management Capabilities

• Fleet Dashboard: Centralized interface for managing multiple vehicles.
• Unlimited Vehicles: Support for an unlimited number of vehicles per account.
• Street Address on Trip Table: Detailed location information for all trips.
• Downloadable Data: Export trip data in CSV format for analysis.
• Fuel Cost Tracking: Monitor and manage fuel expenses.
• Custom Maintenance Tasks: Schedule and track vehicle maintenance.
• Stop Time Reporting: Identify and report on vehicle stop durations on the map.
• True Idle Time Reporting: Report when a vehicle is not moving but the engine is running.
• Multiple Sub-Fleets: Organize vehicles into sub-fleets with access control for different managers.

5.2 Driver Safety and Alerts

• Geofence Zones: Create virtual boundaries and receive alerts when vehicles enter or exit these zones.
• Driver Alerts: Receive push notifications or emails for speeding, harsh braking, and rapid acceleration.
• Driver Score: Evaluate and monitor driver performance based on driving habits.
• Curfew Hours Notification: Set specific hours and receive alerts if a vehicle is used outside these times.
• Potential Impact Detection: Alerts for possible collisions.
• Device Tamper Detection: Notification if the device is removed from the OBD-II port.

Image: This graphic details the tracking and monitoring features, including all locations on a map, potential impact detection, device tamper detection, multiple user access, driver score, trip performance, idling map, and harsh driving alerts. A smartphone screen shows a map with a vehicle's location and a "Speeding Alert" pop-up with speed limit information.

5.3 Vehicle Health and Diagnostics

• Maintenance Alerts: Receive reminders for scheduled vehicle maintenance.
• Engine Diagnostics: Access fault codes and engine health information.
• Car Manufacturer Recall Alerts: Stay informed about vehicle recalls.
• Fuel Economy: Monitor and improve vehicle fuel efficiency.
• Fuel Level: (If available from vehicle) Track current fuel levels.
• Emissions Reports: Generate reports on vehicle emissions.

Image: This infographic outlines the vehicle health features provided by VyncsFleet, such as maintenance alerts, engine diagnostics with fault codes, low battery alerts, car manufacturer recall alerts, fuel and maintenance reports, emissions reports, vehicle alerts, and fuel tank level alerts. A smartphone screen shows a "Vehicle Health" summary for a Ford Edge, including odometer, health score, and malfunction indicators.

6. Specifications

7. Troubleshooting

If you encounter issues with your VyncsFleet device, consider the following common troubleshooting steps:

• No Data Reporting: Ensure the device is securely plugged into the OBD-II port. Verify the vehicle's ignition is on for real-time updates. Remember the device reports hourly when the engine is off.
• Incorrect Location Data: Ensure the vehicle is in an area with good GPS signal reception. Large structures or underground parking can interfere with GPS signals.
• App/Web Portal Issues: Check your internet connection. Try logging out and back into your Vyncs account. Ensure your app is updated to the latest version.
• Device Not Powering On: Confirm the OBD-II port in your vehicle is functional. Try the device in another compatible vehicle if possible.

For further assistance, refer to the Vyncs support resources available through your web account or the Vyncs website.

8. Warranty and Support

The VyncsFleet GPS Tracker comes with a 30-day hassle-free return policy, ensuring customer satisfaction. The device includes a 1-year data plan and service from the date of delivery, with options for renewal for subsequent years.

For detailed support, technical inquiries, or to explore renewal options, please visit the official Vyncs website or contact their customer service directly. Information regarding support channels can typically be found in your Vyncs account portal.