HP E243

HP EliteDisplay E243 23.8-Inch LED-Lit Monitor User Manual

Model: E243 (1FH47AA#ABA)

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your HP EliteDisplay E243 23.8-inch LED-Lit Monitor. Please read this manual thoroughly before using your monitor to ensure proper functionality and to maximize your viewing experience. Keep this manual for future reference.

What's in the Box

Verify that all components are present before proceeding with the setup.

  • HP EliteDisplay E243 23.8-inch LED-Lit Monitor
  • Monitor Stand (Base and Riser)
  • Power Cable
  • Video Cables (HDMI, DisplayPort, VGA - specific cables may vary by region or package)
  • USB Cable (Type-A to Type-B for upstream connection)
  • Documentation (Quick Setup Guide, Warranty Information)

Setup

1. Assembling the Monitor Stand

  1. Place the monitor panel face down on a soft, clean surface to prevent scratches.
  2. Attach the stand riser to the monitor panel until it clicks into place.
  3. Attach the stand base to the riser and secure it with the captive screw.

2. Connecting Cables

Connect the necessary cables to the monitor and your computer.

  • Power Cable: Connect one end to the monitor's power input and the other to a grounded electrical outlet.
  • Video Cable: Connect one end of an HDMI, DisplayPort, or VGA cable to the corresponding port on the monitor and the other end to your computer's video output port.
  • USB Upstream Cable: For the integrated USB hub functionality, connect the USB Type-A to Type-B cable from the monitor's upstream USB port to an available USB port on your computer.

3. Initial Power On

  1. Press the power button on the monitor.
  2. Power on your computer.
  3. The monitor should automatically detect the input signal. If not, use the OSD menu to select the correct input source.
HP EliteDisplay E243 Monitor front view

Figure 1: Front view of the HP EliteDisplay E243 monitor, showcasing its slim bezels and adjustable stand.

Operating the Monitor

On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Access it using the buttons located on the lower right edge of the monitor.

  • Menu Button: Opens the OSD menu.
  • Navigation Buttons: Used to move through menu options.
  • Select/OK Button: Confirms a selection.
  • Exit Button: Closes the OSD menu or goes back to the previous level.

Adjusting Display Settings

Common adjustments include:

  • Brightness/Contrast: Adjust the overall luminance and difference between light and dark areas.
  • Color Control: Modify color temperature, RGB levels, or select preset color modes.
  • Input Control: Manually select the video input source (VGA, HDMI, DisplayPort).
  • Image Control: Adjust sharpness, clock, phase, and aspect ratio.

Ergonomic Adjustments

The HP EliteDisplay E243 offers 4-way adjustability for optimal viewing comfort:

  • Height Adjustment: Raise or lower the monitor to eye level (up to 150mm).
  • Tilt: Adjust the screen's vertical angle (forward/backward).
  • Swivel: Rotate the monitor horizontally on its base.
  • Pivot: Rotate the screen from landscape to portrait orientation.

Using the USB Hub

The monitor features integrated USB 3.0 ports. Once the USB upstream cable is connected to your computer, you can connect USB devices such as keyboards, mice, or flash drives directly to the monitor's downstream USB ports.

Maintenance

Cleaning the Monitor

  • Always unplug the monitor from the power outlet before cleaning.
  • Use a soft, lint-free cloth lightly dampened with water or a non-abrasive screen cleaner.
  • Do not spray cleaner directly onto the screen.
  • Avoid using benzene, thinner, ammonia-based cleaners, or abrasive cleaning agents.

Care and Handling

  • Avoid placing heavy objects on the monitor or its cables.
  • Do not expose the monitor to direct sunlight, excessive heat, or extreme cold.
  • Keep the monitor away from liquids and excessive moisture.
  • Ensure adequate ventilation around the monitor.

Troubleshooting

ProblemPossible Solution
No image on screen
  • Ensure the power cable is securely connected to the monitor and a power outlet.
  • Verify the video cable is properly connected to both the monitor and the computer.
  • Press the power button on the monitor.
  • Check if the correct input source is selected via the OSD menu.
Image is blurry or distorted
  • Adjust the resolution settings on your computer to match the monitor's native resolution (1920x1080).
  • For analog (VGA) connections, use the OSD menu to perform an auto-adjustment or manually adjust clock and phase settings.
  • Ensure the video cable is not damaged or loose.
Colors are incorrect
  • Adjust color settings in the OSD menu.
  • Check your computer's display settings for color profiles.
USB ports not working
  • Ensure the USB upstream cable (Type-A to Type-B) is connected from the monitor to your computer.
  • Verify that your computer's USB drivers are up to date.

Specifications

HP EliteDisplay E243 Monitor with dimensions

Figure 2: HP EliteDisplay E243 monitor with key dimensions indicated.

FeatureDetail
Model Number1FH47AA#ABA
Display Size23.8 inches (diagonal)
Panel TypeIPS (In-Plane Switching)
Native Resolution1920 x 1080 at 60 Hz
Aspect Ratio16:9
Screen SurfaceGlossy
Connectivity1x VGA, 1x HDMI, 1x DisplayPort
USB Hub1x USB 3.0 Upstream, 2x USB 3.0 Downstream
ErgonomicsTilt, Height Adjust (up to 150mm), Swivel, Pivot
VESA Mount CompatibleYes
Dimensions (WxDxH)21.2 x 8.1 x 13.1 inches (with stand)
Weight12.32 pounds (with stand)
ColorSilver
ManufacturerHewlett Packard Office
First Available DateSeptember 18, 2017

Warranty and Support

For detailed warranty information, please refer to the warranty document included with your product or visit the official HP support website. HP provides various support resources, including drivers, software updates, and troubleshooting guides.

HP Support Website: www.hp.com/support