WORX WG323

Worx WG323 20V Power Share 10-inch Cordless Pole/Chain Saw Instruction Manual

Model: WG323 | Brand: WORX

1. Introduction

The Worx WG323 20V Power Share 10-inch Cordless Pole/Chain Saw is a versatile 2-in-1 tool designed for efficient tree limb trimming and cutting. This compact and lightweight tool can be used as a standard chainsaw or with an attached pole for extended reach, allowing you to safely manage branches up to 12 feet high without a ladder. It features automatic chain tensioning and lubrication systems for optimal performance and tool longevity. The 20V 2.0Ah battery is part of the Worx Power Share platform, offering compatibility with over 75 other Worx tools.

2. Important Safety Information

WARNING: Read all safety warnings, instructions, illustrations, and specifications provided with this power tool. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious injury.

  • Always wear appropriate personal protective equipment (PPE), including safety glasses, gloves, and hearing protection.
  • Ensure a stable footing and clear work area before operating the saw.
  • Keep hands and feet away from the chain when the saw is running.
  • Do not operate the saw in wet conditions or near flammable liquids or gases.
  • Always disconnect the battery before making any adjustments, changing accessories, or storing the tool.
  • Be aware of kickback and maintain a firm grip on the saw.
  • Only use the saw for its intended purpose of cutting wood.

3. What's Included

Your Worx WG323 package includes the following components:

  • 10-inch Chainsaw Unit
  • 8.75-foot Extension Pole
  • 20V 2.0Ah Power Share Battery
  • Battery Charger
  • Blade Protection Cover
Contents of the Worx WG323 package including chainsaw, pole, battery, charger, and blade cover.
Figure 1: The Worx WG323 package contents, showing the 10-inch chainsaw, 20V battery, battery charger, blade protection cover, and 8.75-foot extension pole.

4. Setup

4.1. Battery Installation and Charging

  1. Insert the 20V Power Share battery into the battery slot on the chainsaw unit until it clicks securely into place.
  2. To charge the battery, slide it off the tool and connect it to the provided charger. Follow the charger's instructions for proper charging.

4.2. Chain Tensioning

The WG323 features an automatic, tool-free chain tensioning system. To adjust or check tension:

  1. Ensure the saw is off and the battery is removed.
  2. The correct chain tension is reached when the chain can be raised approximately half the drivelink depth from the guide bar in the center.
  3. Lift the tip of the guide bar to check if the guide bar is assembled firmly; ensure there is no movement of the guide bar.
  4. If the chain becomes loose, completely unscrew the Chain Tensioning Knob or turn the knob around three full turns in a counterclockwise direction, then retighten the Chain Tensioning Knob to properly reset the chain tension.
Close-up of the chainsaw showing the auto-tension and auto-lubrication features.
Figure 2: The auto-tensioning system ensures optimal chain tension for efficient cutting.

4.3. Chain Lubrication

The saw is equipped with an automatic chain lubrication system. Before each use, ensure the oil reservoir is filled with bar and chain oil (sold separately).

  1. Unscrew the oil cap and fill the reservoir with appropriate bar and chain oil.
  2. Monitor the oil level indicator window to ensure sufficient lubrication during operation.

4.4. Attaching the Extension Pole

To convert the chainsaw into a pole saw:

  1. Remove the battery from the chainsaw unit.
  2. Align the chainsaw unit with the top end of the extension pole.
  3. Securely attach the chainsaw to the pole using the designated locking mechanism.
  4. Connect the power cable from the chainsaw to the connection point on the pole.
  5. Insert the battery into the battery slot at the base of the extension pole.

5. Operating Instructions

5.1. General Operation

To start the saw, press the safety lock-off button and then squeeze the trigger. Release the trigger to stop the saw.

5.2. Using as a Chainsaw (without pole)

For ground-level cutting and processing fallen branches, use the chainsaw independently. Its compact and lightweight design (approximately 6.2 lbs) allows for comfortable handling.

Person using the Worx chainsaw to cut a log on the ground.
Figure 3: Operating the Worx WG323 as a standalone chainsaw for ground-level tasks.

5.3. Using as a Pole Saw (with pole)

Attach the extension pole for reaching high branches. The pole provides up to 12 feet of reach, allowing you to trim limbs while keeping your feet safely on the ground. The on/off switch is conveniently located at the bottom of the pole handle.

Person using the Worx pole saw to trim high branches from a tree.
Figure 4: Utilizing the extension pole for safe and effective trimming of elevated tree limbs.

5.4. Cutting Techniques

Always ensure the chain is properly tensioned and lubricated before cutting. Apply steady pressure and let the saw do the work. Avoid forcing the saw, which can lead to kickback or damage to the tool. For larger branches, make relief cuts to prevent pinching.

5.5. Product Overview Video

Video 1: Official Worx video demonstrating the features and use of the 20V Chainsaw & Pole Saw. This video provides a visual guide to the product's capabilities and operation.

6. Maintenance

6.1. Automatic Chain Lubrication

The automatic chain lubrication system ensures the chain is continuously oiled during operation, promoting smoother cuts and extending tool life. Regularly check the oil level indicator window and refill as needed.

6.2. Automatic Chain Tensioning

The tool-free automatic chain tensioning system maintains correct chain tension, reducing wear and tear and ensuring consistent cutting performance. Refer to section 4.2 for tension adjustment if necessary.

6.3. Cleaning and Storage

After each use, clean the saw thoroughly, removing any sawdust, debris, or sap from the chain, guide bar, and motor housing. Store the saw in a dry, secure location, out of reach of children. Always attach the blade protection cover when storing.

7. Troubleshooting

  • Saw not starting: Ensure the battery is fully charged and properly inserted. Check that the safety lock-off button is pressed before squeezing the trigger.
  • Chain not cutting efficiently: Verify chain tension (Section 4.2) and ensure the oil reservoir is filled (Section 4.3). The chain may also need sharpening or replacement.
  • Excessive vibration: Check chain tension and ensure all components are securely fastened. If vibration persists, discontinue use and consult customer support.

8. Specifications

FeatureSpecification
BrandWORX
Model NumberWG323
Power SourceBattery Powered (20V)
Chain Length10 Inches
Chain Speed12.5 FT/S
Item Weight10.03 Pounds
Product Dimensions (L x W x H)97.5" x 7.5" x 9.5"
Included ComponentsPole Saw, Chain Saw, 20V Battery, Charger
GTIN/UPC845534016307

9. Warranty and Support

9.1. Manufacturer's Warranty

This product comes with a 30-day Manufacturer Limited Warranty. Please retain your proof of purchase for warranty claims.

9.2. Customer Support

For technical assistance, replacement parts, or warranty inquiries, please contact Worx Customer Support. Refer to the official Worx website or your product packaging for the most current contact information.

© 2026 WORX. All rights reserved.

For more information, visit www.worx.com

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