1. Introduction
The Max keyboard Falcon-20 RGB is a programmable 20-key macropad designed for custom shortcuts, media control, and specialized applications. It features Cherry MX RGB mechanical key switches and full-color RGB backlighting. This manual provides instructions for setting up, operating, and maintaining your Falcon-20 macropad.
Package Contents
- Falcon-20 RGB mechanical keypad (assembled)
- Micro USB Cable

Image 1.1: Max keyboard Falcon-20 RGB Macropad, top view with RGB lighting and connected USB cable.

Image 1.2: Bottom view of the Falcon-20 RGB Macropad, illustrating the enclosure and screw points for optional riser feet.
2. Setup
- Connect the Macropad: Connect the Falcon-20 to your computer using the provided Micro USB cable. The macropad features dual Micro USB ports for flexible placement.
- System Requirements: Ensure your computer meets the system requirements: Windows 10, Windows 8, Windows 7, or Windows XP, and an available USB port.
- Download Software: Download the programming software from the official Max keyboard website. The software is essential for customizing key functions and lighting.
- Install Software: Install the programming software by following the on-screen instructions.

Image 2.1: Falcon-20 programming software interface, displaying programmable layers.
3. Operating Instructions
The Falcon-20 macropad allows for extensive customization through its dedicated software. You can program each of the 20 keys across 5 distinct layers.
Key Assignment
Use the software's 'Key Assignment' section to map individual keys to standard keyboard functions, media controls, or custom shortcuts.

Image 3.1: Key Assignment interface, allowing mapping of various keyboard functions.
Macro Creation
The 'Macro Settings' feature enables you to record and assign complex sequences of keystrokes to a single key. Define delays and repeat options as needed.

Image 3.2: Macro Settings interface, used for recording and configuring key sequences.
Layer Switching
The macropad supports 5 programmable layers. You can assign a key to switch between these layers, expanding the functionality of your 20 keys.
Backlight Customization
Adjust the full-color RGB backlighting using the 'Backlight Settings' or 'LED Effect' section. Choose from 8 level backlight modes and various effects like normal lighting, breathing mode, LED fade-in/fade-out, and RGB wave.

Image 3.3: LED Effect customization options, allowing selection of various lighting modes and colors.
Saving Settings
After making changes in the software, ensure you save your configuration to the macropad's 4mbit on-board memory. This allows the settings to persist even when connected to a different computer without the software installed.
4. Maintenance
To ensure the longevity and optimal performance of your Falcon-20 macropad, follow these maintenance guidelines:
Cleaning
Use a soft, dry cloth to wipe the surface of the macropad. For deeper cleaning, gently remove keycaps and use compressed air to clear dust and debris from between the switches. Avoid using harsh chemicals or abrasive materials.
Cable Care
Handle the Micro USB cable with care. Avoid sharp bends or excessive pulling to prevent damage to the cable or the macropad's USB ports.
5. Troubleshooting
If you encounter issues with your Falcon-20 macropad, consider the following:
- Device Not Recognized: Ensure the Micro USB cable is securely connected to both the macropad and your computer. Try a different USB port on your computer.
- Programming Software Issues: If the programming software is not functioning correctly or settings are not saving, try reinstalling the software. Ensure you are using the latest version available from the manufacturer's website.
- Key Input Errors: If keys are not responding or are registering incorrectly, verify the key assignments in the software. If the issue persists, perform a factory reset via the software if available, or contact support.
- Backlight Not Working: Check the backlight settings in the software to ensure they are configured correctly and saved to the device.
- Interference with Other Peripherals: In rare cases, the macropad might interfere with other USB devices. Try connecting the Falcon-20 to a different USB controller or port, or disconnect other peripherals temporarily to isolate the issue.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Max keyboard |
| Model Number | MAX-FALCON-20-RGB |
| Compatible Devices | PC |
| Connectivity Technology | Micro USB |
| Number of Keys | 20 |
| Mechanical Keyboard Switch Model | Cherry MX RGB |
| Switch Type | Tactile |
| Special Feature | Backlit (RGB) |
| Product Dimensions (L x W x H) | 4.72"L x 3.93"W x 0.66"H |
| Enclosure Material | Aluminum |
| Polling Rate | 1000Hz |
| On-board Memory | 4mbit |
| Power Source | DC power supply |
| UPC | 609456362160 |
7. Warranty Information
For detailed warranty information, please refer to the official Max keyboard website or contact their customer support. Keep your proof of purchase for warranty claims.
8. Support
For further assistance, technical support, or to download the latest software and drivers, please visit the official Max keyboard website. You may also find FAQs and community forums there.