1. Introduction
This manual provides essential information for the safe and efficient operation of your Intermec PC43TB01100201 Thermal Transfer/Direct Thermal Desktop Printer. This printer is designed for various label printing applications, offering both thermal transfer and direct thermal printing capabilities at 203 dpi resolution. It features an LCD display for easy navigation, a tear-off function, a real-time clock, and multiple connectivity options including USB 2.0, two USB host ports, and LAN.

Figure 1: Intermec PC43TB01100201 Thermal Transfer/Direct Thermal Desktop Printer. This image shows the compact desktop printer with its LCD display and label output slot.
2. Safety Information
Please read all safety instructions before operating the printer to prevent injury or damage to the device. Keep this manual for future reference.
- Use only the power cord supplied with the printer.
- Do not expose the printer to water or excessive humidity.
- Ensure the printer is placed on a stable, level surface.
- Avoid blocking ventilation openings.
- Disconnect power before cleaning or servicing the printer.
- Do not attempt to open or repair the printer yourself. Refer to qualified service personnel.
3. Package Contents
Verify that all items are present in the package:
- Intermec PC43TB01100201 Printer Unit
- US Power Cord
- Quick Start Guide (not included in this manual)
- Software/Driver CD (may vary by package)
4. Setup
4.1 Unpacking and Placement
- Carefully remove the printer from its packaging.
- Place the printer on a flat, stable surface with adequate ventilation.
- Ensure easy access to power outlets and computer ports.
4.2 Connecting Power
- Connect the supplied US power cord to the printer's power input.
- Plug the other end of the power cord into a grounded electrical outlet.
4.3 Connecting to a Computer
The PC43TB01100201 printer supports USB and LAN connectivity.
- USB Connection: Connect a USB cable (not always included) from the printer's USB 2.0 port to an available USB port on your computer.
- LAN Connection: Connect an Ethernet cable (not always included) from the printer's LAN port to your network router or switch.
4.4 Loading Media (Labels/Ribbon)
Refer to the printer's internal diagrams or quick start guide for specific instructions on loading labels and, if using thermal transfer, the ribbon. Ensure the media is correctly aligned for proper printing.
- Open the printer cover.
- Place the label roll onto the media supply spindle.
- Feed the labels through the media guides.
- If using thermal transfer, install the ribbon according to the printer's instructions.
- Close the printer cover.
5. Operating Instructions
5.1 Powering On/Off
- To Power On: Press the power button located on the printer. The LCD display will illuminate.
- To Power Off: Press and hold the power button until the printer shuts down.
5.2 Using the LCD Display
The LCD display provides status information and allows for configuration changes. Navigate through menus using the control buttons (Push Button Controller Type) adjacent to the display.
- View printer status and error messages.
- Adjust settings such as print darkness, speed, and media type.
- Perform calibration for new media rolls.
5.3 Printing
Once the printer is connected to your computer and drivers are installed, you can print labels from compatible software applications. The printer supports Latin fonts.
- Open your label design software or application.
- Create or open the label design.
- Select the Intermec PC43TB01100201 as your printer.
- Adjust print settings as needed (e.g., number of copies, print quality).
- Initiate the print job.
The printer features a tear-off function for easy label separation after printing.
6. Maintenance
6.1 Cleaning the Printer
Regular cleaning helps maintain print quality and extends the printer's lifespan.
- Printhead: Clean the printhead with an alcohol swab or printhead cleaning wipe when print quality degrades or after every few media roll changes. Ensure the printer is off and cool.
- Platen Roller: Clean the platen roller with an alcohol swab to remove adhesive residue or dust.
- Exterior: Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners.
6.2 Replacing Media and Ribbon
Replace media rolls and thermal transfer ribbons as they run out. Follow the loading instructions in Section 4.4.
7. Troubleshooting
This section addresses common issues you might encounter. For more complex problems, contact Intermec support.
- Printer Not Responding:
- Check power connections.
- Verify USB or LAN cable connections.
- Restart the printer and computer.
- Ensure printer drivers are correctly installed.
- Poor Print Quality:
- Clean the printhead (refer to Section 6.1).
- Adjust print darkness settings via the LCD display or printer driver.
- Ensure correct media type is selected.
- Check if the ribbon (for thermal transfer) is correctly installed and not depleted.
- Labels Not Feeding Correctly:
- Reload media, ensuring it is properly aligned in the guides.
- Calibrate the printer for the loaded media type.
- Check for any obstructions in the media path.
- LCD Display Error Messages:
- Consult the printer's on-screen help or the full user manual for specific error code meanings and resolutions.
8. Specifications
| Feature | Description |
|---|---|
| Model Name | PC43TB01100201 |
| Brand | Intermec |
| Printing Technology | Thermal Transfer / Direct Thermal |
| Maximum Black and White Print Resolution | 203 dpi |
| Connectivity Technology | USB 2.0, LAN |
| Hardware Interface | USB 2.0, 2 USB Host Ports |
| Special Feature | LCD Display, Real Time Clock, Tear-Off |
| Control Method | Push Button, Remote |
| Printer Output | Monochrome |
| Print Media | Paper (plain) |
| Maximum Media Size | 4 inches |
| Sheet Size | 4 inches |
| Max Input Sheet Capacity | 150 |
| Output Sheet Capacity | 150 |
| Ink Color | Black |
| Included Components | Power Cord |
| Item Weight | 5.95 pounds |
| Package Dimensions | 12 x 12 x 10 inches |
| Compatible Devices | PC |
| Specific Uses For Product | Office |
| Date First Available | May 19, 2017 |
9. Warranty and Support
For detailed warranty information, please refer to the documentation provided with your purchase or contact your reseller. Intermec provides support for its products.
- Manufacturer: Intermec
- Model Number: PC43TB01100201
- For technical assistance, visit the official Intermec support website or contact their customer service.





