1. Introduction
Thank you for choosing the GeoVision Dome GV-MFD3401-5F Camera. This manual provides essential information for the proper installation, operation, and maintenance of your surveillance camera. Please read this manual thoroughly before using the product to ensure optimal performance and safety. Keep this manual for future reference.
2. Safety Information
Observe the following safety precautions to prevent damage to the camera or injury to yourself:
- Power Supply: Use only the specified power adapter. Incorrect voltage may damage the device or cause fire.
- Installation: Ensure the camera is securely mounted to prevent it from falling. Installation should be performed by qualified personnel.
- Environment: Do not expose the camera to extreme temperatures, humidity, or direct sunlight. The camera has an International Protection Rating of IP54, indicating protection against dust and splashing water.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Disassembly: Do not attempt to disassemble or modify the camera. This will void the warranty and may cause damage.
3. Package Contents
Verify that all items are present in the package:
- GeoVision Dome GV-MFD3401-5F Camera (MFD3401-5F1U)
- Mounting Screws and Anchors
- Power Adapter
- Quick Start Guide
- Drill Template (if applicable)
4. Product Overview
The GeoVision Dome GV-MFD3401-5F is a high-definition dome surveillance camera designed for various indoor environments such as classrooms, kitchens, living rooms, and offices. It features Wi-Fi connectivity, optical zoom, and night color low-light technology for clear imaging in diverse conditions.

An image showing the GeoVision Dome GV-MFD3401-5F Camera, a white dome-shaped surveillance camera with a dark lens visible through a clear cover.
5. Setup
5.1. Physical Installation
The GV-MFD3401-5F camera supports both tabletop and wall mount installations. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network and power source.
- Select Location: Identify a suitable mounting surface (wall or ceiling) or a stable tabletop.
- Mounting: If wall or ceiling mounting, use the provided drill template to mark screw holes. Drill pilot holes and insert anchors if necessary. Secure the camera base using the provided screws.
- Adjust Angle: Once mounted, adjust the camera lens to the desired viewing angle.
5.2. Network Connection
The camera utilizes Wi-Fi for wireless communication.
- Power On: Connect the power adapter to the camera and plug it into an electrical outlet.
- Initial Setup: Refer to the Quick Start Guide for instructions on connecting the camera to your Wi-Fi network using the GeoVision mobile application or web interface. This typically involves scanning a QR code or entering network credentials.
- Verification: Confirm the camera is successfully connected to your network by checking the status indicator light or through the application.
6. Operating
6.1. Basic Operation
Once connected, you can access the camera's live feed and basic controls through the GeoVision application or a compatible web browser.
- Live View: Open the application/web interface and select your camera to view the real-time video feed.
- Recording: Configure recording settings (continuous, motion-triggered, scheduled) via the camera's interface. Video capture format is MPEG-4.
- Playback: Access recorded footage from the storage (e.g., microSD card, NVR, cloud storage) through the application.
6.2. Advanced Features
The GV-MFD3401-5F camera offers several advanced features:
- HD Resolution: Provides clear and detailed video surveillance.
- Night Color Technology: Enhances low-light performance, offering color images even in dimly lit environments.
- Optical Zoom: Allows for lossless magnification of the image to focus on specific details without compromising clarity. Use the zoom controls in the application or web interface.
- Iris Control: The camera features an Iris controller type for optimal light management.
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your camera:
- Cleaning: Periodically clean the camera lens and housing with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Firmware Updates: Check the GeoVision official website or application regularly for firmware updates. Keeping the firmware updated ensures the latest features, security patches, and performance improvements.
- Connection Check: Periodically verify the Wi-Fi connection stability and power supply.
8. Troubleshooting
If you encounter issues with your GeoVision camera, refer to the following common problems and solutions:
- No Image/Offline:
- Check power connection.
- Verify Wi-Fi signal strength and router status.
- Restart the camera and your router.
- Poor Image Quality:
- Clean the camera lens.
- Ensure adequate lighting in the surveillance area.
- Check network bandwidth if streaming is choppy.
- Cannot Connect to Wi-Fi:
- Ensure correct Wi-Fi password is entered.
- Move the camera closer to the router.
- Check if your router supports the camera's Wi-Fi standards.
For more complex issues, consult the GeoVision support website or contact customer service.
9. Specifications
| Feature | Detail |
|---|---|
| Brand | GeoVision |
| Model Number | MFD3401-5F1U |
| Form Factor | Dome |
| Mounting Type | Tabletop Mount, Wall Mount |
| Wireless Communication Technology | Wi-Fi |
| Connectivity Protocol | Wi-Fi |
| Low Light Technology | Night Color |
| Zoom Type | Optical Zoom |
| Special Feature | HD Resolution |
| Video Capture Format | MPEG-4 |
| International Protection Rating | IP54 |
| Power Source | Ac/dc |
| Controller Type | Iris |
| Room Type | Classroom, Kitchen, Living Room, Office |
| Unit Count | 1.0 Count |
| Item Weight | 9.9 ounces |
| UPC | 733556569430 |
| ASIN | B06XTWSH2C |
| Manufacturer | GeoVision, Inc |
| Date First Available | March 25, 2017 |
10. Warranty and Support
GeoVision products are covered by a limited warranty. For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official GeoVision website. For technical support, software downloads, and frequently asked questions, please visit the GeoVision support portal or contact their customer service department directly. Keep your purchase receipt as proof of purchase for warranty claims.
GeoVision Official Website: www.geovision.com.tw





