1. Introduction
Thank you for choosing the BLACKBOX NETWORK SERVICE ACU1500A-R3 DVI-D and USB 2.0 Extender. This device allows you to extend DVI-D video and USB 2.0 signals up to 100 meters (328 feet) over a single CATx cable, providing Full HD resolution. This manual provides essential information for the proper installation, operation, and maintenance of your extender system.
2. Safety Information
- Read all instructions carefully before operating the device.
- Do not expose the device to water, moisture, or extreme temperatures.
- Use only the power adapter supplied with the unit.
- Do not attempt to open or service the unit yourself. Refer all servicing to qualified personnel.
- Ensure proper ventilation around the units to prevent overheating.
3. Package Contents
Verify that your package contains the following items:
- 1 x ACU1500A-R3 Transmitter Unit
- 1 x ACU1500A-R3 Receiver Unit
- 2 x Power Adapters
- 1 x DVI-D Cable
- 1 x USB Type A to Type B Cable
- This User Manual
4. Product Overview
The BLACKBOX NETWORK SERVICE ACU1500A-R3 extender system consists of a transmitter (local) unit and a receiver (remote) unit. These units work together to extend DVI-D video and USB 2.0 signals over a single CATx cable.
Image 4.1: Front and rear view of the BLACKBOX NETWORK SERVICE ACU1500A-R3 DVI-D and USB 2.0 Extender units. The image displays two stacked black rectangular units with ribbed sides. The front panel shows indicator lights. The rear panel of the top unit features an Ethernet port, a DVI-D port, a USB Type B port, and a power input. This setup allows for the extension of DVI-D video and USB 2.0 signals.
4.1. Transmitter Unit (Local)
Connects to your computer or source device. It features a DVI-D input, a USB Type B input, and a CATx output port.
4.2. Receiver Unit (Remote)
Connects to your DVI-D display and USB peripherals. It features a DVI-D output, multiple USB Type A ports for peripherals, and a CATx input port.
5. Setup
Follow these steps to set up your DVI-D and USB 2.0 Extender system:
- Power Off Devices: Ensure all devices (computer, monitor, extender units) are powered off before making any connections.
- Connect Transmitter:
- Connect the DVI-D output of your computer to the DVI-D input port on the Transmitter unit using the provided DVI-D cable.
- Connect the USB Type A port of your computer to the USB Type B input port on the Transmitter unit using the provided USB cable.
- Connect Receiver:
- Connect the DVI-D output port on the Receiver unit to the DVI-D input of your display monitor using a DVI-D cable (not always included, use one if available).
- Connect your USB peripherals (keyboard, mouse, etc.) to the USB Type A ports on the Receiver unit.
- Connect CATx Cable: Connect a single CATx cable (e.g., CAT5e/6/7) between the RJ-45 port on the Transmitter unit and the RJ-45 port on the Receiver unit. Ensure the cable is properly terminated and does not exceed 100 meters for optimal performance.
- Apply Power: Connect the provided power adapters to both the Transmitter and Receiver units, then plug them into a power outlet.
- Power On Devices: Power on your display monitor, then your computer. The extender system should automatically detect and establish the connection.
6. Operating Instructions
Once the setup is complete, the extender system operates transparently. Your extended display and USB peripherals should function as if they were directly connected to your computer.
- Indicator Lights: Observe the LED indicators on both units. These typically indicate power, link status, and data activity. Refer to the product's specific documentation for detailed LED behavior.
- Resolution: The system supports Full HD resolutions. Ensure your source and display are configured for compatible resolutions.
- USB Devices: The USB 2.0 ports support standard USB peripherals such as keyboards, mice, and other compatible devices.
7. Maintenance
The BLACKBOX NETWORK SERVICE ACU1500A-R3 extender requires minimal maintenance.
- Cleaning: Use a soft, dry cloth to clean the units. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure that the ventilation openings on the units are not blocked to prevent overheating.
- Cable Management: Keep cables neatly organized and avoid sharp bends or excessive tension to prevent damage.
8. Troubleshooting
If you encounter issues, refer to the following troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video on display. |
|
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| USB devices not working. |
|
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| Intermittent video or USB signal. |
|
|
If the problem persists after trying these solutions, please contact BLACKBOX NETWORK SERVICE technical support.
9. Specifications
| Feature | Detail |
|---|---|
| Model | ACU1500A-R3 |
| Video Input/Output | DVI-D Single Link |
| USB Support | USB 2.0 |
| Extension Distance | Up to 100 meters (328 feet) |
| Cable Type | CAT5e/6/7 (recommended) |
| Resolution | Full HD (e.g., 1920x1080) |
| Power Supply | External power adapters (included) |
| Item Weight | 5 pounds (approximate, for the system) |
| Manufacturer | BLACKBOX NETWORK SERVICE |
10. Warranty Information
BLACKBOX NETWORK SERVICE products are designed for reliability and performance. This product is covered by a standard manufacturer's warranty. For specific warranty terms and conditions, including duration and coverage details, please refer to the warranty card included with your product or visit the official BLACKBOX NETWORK SERVICE website. Keep your proof of purchase for warranty claims.
11. Technical Support
If you require technical assistance or have questions regarding the installation or operation of your BLACKBOX NETWORK SERVICE ACU1500A-R3 extender, please contact our technical support team. You can find contact information, including phone numbers and online support resources, on the official BLACKBOX NETWORK SERVICE website:
Please have your product model number (ACU1500A-R3) and a description of your issue ready when contacting support.