Empire Comfort Systems Tahoe Premium 36 Clean Face DV IP See-Through Fireplace User Manual

Introduction

This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Empire Comfort Systems Tahoe Premium 36 Clean Face DV IP See-Through Fireplace, Model DVCP36SP70N. Please read all instructions carefully before installation or use to ensure proper function and safety.

This fireplace is designed for natural gas fuel and features a clean-face design with a tempered glass view window, offering a see-through experience. It includes a unique burner for a rich flame pattern and comes with two safety barrier screens.

Important Safety Information

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency, or the gas supplier.

• Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• This product can expose you to chemicals including Carbon Monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
• Ensure adequate ventilation.
• Keep combustible materials away from the fireplace.

Setup and Installation

Installation of this fireplace must be carried out by a qualified professional in accordance with all local codes and the manufacturer's instructions. This unit is designed for a wall-mount installation.

Key Components and Requirements:

• Fuel Type: Natural Gas. Ensure your gas supply matches this requirement.
• Venting: Requires 5" x 8" venting. Proper venting is critical for safety and performance.
• Gas Inlet: 1/2 NPT shutoff valve.
• Log Set/Stones: A ceramic fiber rock set, log set, or mixed logs and stones kit is required to complete this unit and is sold separately.
• Safety Barrier Screens: Two safety barrier screens are included.
• Optional Accessories: An optional lighting kit and variable-speed blower are available to enhance the fireplace experience and circulate warm air. Both include dimmer controls.

Image: The Empire Comfort Systems Tahoe Premium 36 Clean Face DV IP See-Through Fireplace. This image shows the overall design of the fireplace, highlighting its clean face and the transparent view through the unit, suitable for installation between two rooms.

Dimensions:

• Overall Dimensions (W x D x H): 45.5" x 24" x 39.5"
• Height without standoff: 39.5"
• Tempered Glass Dimensions: 31" x 25"

Operating Instructions

This fireplace utilizes an Intermittent Pilot control type for ignition. Always follow the specific lighting instructions provided on the appliance or in the detailed installation manual from Empire Comfort Systems.

Starting the Fireplace:

1. Ensure the gas supply valve is open.
2. Follow the specific ignition sequence for the Intermittent Pilot system, typically involving a control knob or remote.
3. Verify that the pilot flame is lit and stable before proceeding to light the main burner.
4. Adjust the flame height as desired within the operational limits.

Shutting Down the Fireplace:

1. Turn off the main burner using the control knob or remote.
2. If prolonged shutdown is desired, turn off the gas supply to the unit at the shutoff valve.

Heat Output:

The fireplace operates with a maximum input of 34,000 BTUs/Hr and a minimum input of 23,000 BTUs/Hr, providing heating coverage for approximately 40 square feet.

Maintenance

Regular maintenance ensures the longevity and safe operation of your fireplace. Always ensure the unit is cool and the gas supply is turned off before performing any maintenance.

Cleaning:

• Glass: Clean the tempered glass with a non-abrasive glass cleaner specifically designed for fireplaces. Do not use harsh chemicals.
• Exterior: Wipe exterior surfaces with a soft, damp cloth.
• Log Set/Media: Periodically inspect the ceramic fiber log set or other media for soot buildup or damage. Clean gently with a soft brush if necessary.

Annual Inspection:

It is recommended to have a qualified service technician inspect your fireplace annually. This inspection should include:

• Checking the pilot and main burner for proper operation and flame appearance.
• Inspecting gas connections for leaks.
• Verifying the integrity of the venting system.
• Cleaning the burner and control compartment.

Troubleshooting

If you encounter issues with your fireplace, refer to the following common troubleshooting steps. For complex problems, always contact a qualified service technician.

Common Issues:

• No Ignition:
  • Check if the gas supply valve is fully open.
  • Ensure the pilot light is functioning. If not, refer to the lighting instructions.
  • Verify electrical connections if using an electronic ignition system.
• Weak or Irregular Flame:
  • Check for proper gas pressure.
  • Inspect burner ports for obstructions or debris.
  • Ensure the log set or media is correctly positioned and not obstructing the flame.
• Unusual Odors:
  • A slight odor may occur during initial use as new components cure.
  • If a strong gas odor is present, immediately turn off the gas supply, ventilate the area, and contact your gas supplier or a qualified technician. Do not operate the fireplace.

If troubleshooting steps do not resolve the issue, contact a qualified service professional for diagnosis and repair.

Specifications

Warranty and Support

Warranty Information:

This Empire Comfort Systems fireplace comes with a Limited Warranty. Specific terms and conditions of the warranty are typically provided with the product documentation at the time of purchase. Please refer to your warranty card or the official Empire Comfort Systems website for full details regarding coverage, duration, and claims procedures.

Customer Support:

For technical assistance, parts, or warranty claims, please contact your authorized Empire Comfort Systems dealer or visit the official Empire Comfort Systems website for customer support contact information.

When contacting support, please have your model number (DVCP36SP70N) and serial number readily available.