1. Introduction
The HTC U Ultra is a high-performance smartphone designed for an enhanced mobile experience. Featuring a large 5.7-inch Quad HD display and an innovative secondary display, it offers advanced camera capabilities, powerful audio, and robust connectivity. This manual provides essential information to help you set up, operate, and maintain your device.
2. What's in the Box
Upon unboxing your HTC U Ultra, you should find the following items:
- 1 x HTC U Ultra Smartphone
- 1 x USB-C Charging Cable
- 1 x User's Manual
Note: Additional accessories such as a wall adapter or headphones may be included depending on your region or retailer.
3. Setup
3.1. SIM Card and MicroSD Card Installation
The HTC U Ultra uses Nano SIM cards. It also supports a microSD card for expandable storage up to 2TB, utilizing the second SIM slot (SIM2).
- Locate the SIM/microSD card tray on the top edge of your device.
- Insert the provided SIM ejector tool into the small hole on the tray to open it.
- Carefully place your Nano SIM card(s) and/or microSD card into the designated slots on the tray. Ensure the cards are correctly oriented.
- Gently push the tray back into the device until it is flush with the phone's body.
3.2. Initial Power On
To power on your HTC U Ultra for the first time:
- Press and hold the Power button (located on the right side of the device) until the HTC logo appears on the screen.
- Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, and Google account setup.
4. Device Overview
4.1. Physical Design
The HTC U Ultra features a sleek design with a glass front and back, framed by a metal band. This construction provides a premium feel and a reflective finish.

Image: Front view of the HTC U Ultra in Black, showcasing its main display and capacitive buttons.
4.2. Buttons and Ports
- Volume Rocker: Located on the right side, used to adjust media and call volume.
- Power Button: Located below the volume rocker, used to power on/off the device and wake/sleep the screen.
- USB 3.1 Gen 1, Type-C Port: Located at the bottom, used for charging, data transfer, and connecting USB-C headphones.
- Capacitive Keys: Back, Home (with fingerprint sensor), and Recent Apps buttons are located below the main display.

Image: Right side view of the HTC U Ultra, highlighting the volume and power buttons.
4.3. Displays
- Main Display: A 5.7-inch Quad HD (2560 x 1440 pixels) Super LCD 5 with Corning Gorilla Glass 5.
- Secondary Display: A 2.05-inch (160 x 1040 pixels) display located above the main screen, providing quick access to notifications, contacts, and app shortcuts.
4.4. Cameras
- Main Camera: 12MP (HTC UltraPixel 2 with 1.55µm pixel), f/1.8 aperture, OIS, laser & phase detection autofocus, dual-tone LED flash. Supports 4K video recording with 3D Audio.
- Front Camera: 16MP, with HTC UltraPixel mode, Selfie Panorama. Supports Full HD 1080p video recording.

Image: Back view of the HTC U Ultra, featuring the main camera and flash.
4.5. Audio
- HTC Usonic: Analyzes your inner ear to adapt audio to your unique hearing.
- HTC BoomSound Hi-Fi edition: Provides dynamic audio output.
- 3D Audio Recording: Utilizes 4 microphones for immersive audio capture.
- Noise Cancellation: Enhances call clarity.
5. Operating Instructions
5.1. Basic Navigation
The HTC U Ultra runs on Android 7.0 with HTC Sense. Navigate the interface using touch gestures:
- Tap: Select an item or open an app.
- Swipe: Scroll through screens, lists, or content.
- Pinch: Zoom in or out on photos and web pages.
- Long Press: Access contextual menus or move icons.
5.2. Fingerprint Sensor
The fingerprint sensor is integrated into the Home button. It allows for quick and secure unlocking of your device and authorizing purchases.
- Go to Settings > Security > Fingerprint to set up your fingerprints.
- Follow the on-screen instructions to register your fingerprints.
- To unlock, simply place your registered finger on the Home button.
5.3. Camera Usage
Capture high-quality photos and videos with the HTC U Ultra's advanced cameras.
- Open the Camera app from your home screen or app drawer.
- Tap the shutter button to take a photo.
- Switch to Video mode by swiping or tapping the mode selector. Tap the record button to start/stop recording.
- Explore various modes like UltraPixel mode for enhanced low-light performance, Selfie Panorama for wide-angle selfies, and Pro mode for manual controls.
5.4. Secondary Display Functions
The secondary display provides convenient access to information and controls without interrupting your main screen activity.
- Notifications: View incoming calls, messages, and app alerts.
- Quick Contacts: Access your favorite contacts for quick dialing or messaging.
- App Shortcuts: Pin frequently used apps for instant access.
- Music Controls: Manage playback of your music without unlocking the main screen.
- Reminders: Display upcoming events and reminders.
Video: Seamless Mode Switching Tutorial - Learn how to switch between different display modes on your device for optimized viewing.
5.5. Gestures and Smart Features
- Motion Launch: Perform actions like waking the screen or launching the camera with specific gestures while the screen is off.
- Quiet Ring on Pick Up: The ringtone volume decreases when you pick up the phone.
- Pocket Mode: Increases ringtone volume when the phone is in a pocket or bag.
- Flip to Mute: Flip the phone over to mute incoming calls.
Video: Your Screenshot Guide Starts Here - Learn two quick methods to capture screenshots on your device.
6. Specifications
| Feature | Specification |
|---|---|
| Platform | Android 7.0 with HTC Sense |
| CPU | Qualcomm Snapdragon 821, 64-bit quad-core, up to 2.15 GHz |
| Memory (ROM/RAM) | 64GB ROM, 4GB RAM (approx. 50GB available for users) |
| Extended Memory | microSD up to 2TB (uses SIM2 slot), Flex Storage supported |
| Main Camera | 12MP (HTC UltraPixel 2, 1.55µm pixel), f/1.8, OIS, Laser & PDAF, Dual-tone LED flash, 4K video with 3D Audio |
| Front Camera | 16MP, HTC UltraPixel mode, Selfie Panorama, Full HD 1080p video |
| Main Display | 5.7-inch Quad HD (2560 x 1440 pixels), 513 ppi, Super LCD 5, Corning Gorilla Glass 5 |
| Secondary Display | 2.05-inch (160 x 1040 pixels) |
| SIM Card Type | Nano SIM (Dual SIM support) |
| Battery Capacity | 3000 mAh, Quick Charge 3.0 |
| Connectivity | NFC, Bluetooth 4.2, Wi-Fi 802.11 a/b/g/n/ac (2.4 & 5 GHz), USB 3.1 Gen 1 Type-C |
| Dimensions | 6.39 x 3.14 x 0.31 inches |
| Weight | 6.1 ounces |
7. Troubleshooting
If you encounter issues with your HTC U Ultra, consider the following general troubleshooting steps:
- Restart Device: A simple restart can often resolve minor software glitches.
- Check Connections: Ensure Wi-Fi, Bluetooth, and mobile data are enabled and connected correctly.
- Software Updates: Verify that your device's software is up to date. Go to Settings > About phone > Software updates.
- Clear Cache: If an app is misbehaving, try clearing its cache (Settings > Apps > [App Name] > Storage > Clear cache).
- Factory Reset: As a last resort, you may perform a factory reset. Warning: This will erase all data on your device. Back up important information before proceeding (Settings > Backup & reset > Factory data reset).
8. Warranty and Support
Please note that the HTC U Ultra (International Version) typically does not come with a manufacturer's warranty in certain regions. For specific warranty details, please refer to the documentation provided at the time of purchase or contact your retailer.
For technical support or further assistance, please visit the official HTC support website or contact their customer service channels.





