Introduction
The Elgato Thunderbolt 3 Dock is designed to expand the connectivity of your MacBook Pro or Windows notebook. It allows you to connect multiple peripherals, external displays, and charge your laptop simultaneously using a single Thunderbolt 3 cable. This manual provides detailed instructions for setting up, operating, and maintaining your dock to ensure optimal performance.
Package Contents
- Elgato Thunderbolt 3 Dock
- Thunderbolt 3 Cable (50 cm)
- Power Supply Unit
Product Overview
The Elgato Thunderbolt 3 Dock features a robust aluminum chassis and provides a comprehensive array of ports for enhanced productivity.
Front Panel
Figure 1: Front view of the Elgato Thunderbolt 3 Dock, showing the USB 3.0 ports, audio input/output, and SD card slots.
- 2x USB 3.0 Ports (Type-A): For connecting standard USB devices.
- 3.5mm Audio Input: For connecting a microphone or other audio input device.
- 3.5mm Audio Output: For connecting headphones or speakers.
- SD Card Reader: Supports full-size SD cards for data transfer.
- MicroSD Card Reader: Supports microSD cards for data transfer.
Rear Panel
Figure 2: Rear view of the Elgato Thunderbolt 3 Dock, highlighting the Gigabit Ethernet, additional USB 3.0, Thunderbolt 3 ports, DisplayPort, and power input.
- Gigabit Ethernet Port: For wired network connectivity.
- 3x USB 3.0 Ports (Type-A): For connecting additional USB devices.
- 2x Thunderbolt 3 Ports (USB-C): One port connects to your computer, providing up to 85W power delivery. The second port can be used for daisy-chaining another Thunderbolt device or connecting a display.
- DisplayPort: For connecting an external display.
- Power Input (20V == 8.5A): Connects to the included power supply unit.
Setup Instructions
Follow these steps to set up your Elgato Thunderbolt 3 Dock:
- Connect Power: Plug the included power supply unit into the dock's power input port on the rear panel, then connect it to a wall outlet.
- Connect to Computer: Use the provided Thunderbolt 3 cable to connect one of the Thunderbolt 3 ports on the rear of the dock to a Thunderbolt 3 port on your MacBook Pro or Windows notebook. This single cable will provide data, video, and up to 85W of power to your laptop.
- Connect Peripherals: Connect your USB devices (keyboard, mouse, external drives), Ethernet cable, and audio devices to the appropriate ports on the dock's front and rear panels.
- Connect Displays: Connect your external display(s) to the DisplayPort on the rear of the dock. If using a second display, connect it to the second Thunderbolt 3 port using a compatible adapter (not included).
Figure 3: The dock in a typical setup, connected to a laptop and an external monitor.
Operating Instructions
Power Delivery
The dock delivers up to 85W of power to your connected laptop via the Thunderbolt 3 cable. Ensure your laptop's power requirements do not exceed this limit for optimal charging and performance. If your laptop requires more than 85W, it may charge slower or display a warning.
Display Connectivity
The Elgato Thunderbolt 3 Dock supports:
- Dual 4K displays at 60Hz (one via DisplayPort, one via the second Thunderbolt 3 port with an adapter).
- A single 5K display at 60Hz (via the second Thunderbolt 3 port with an adapter).
Ensure your computer's graphics card and operating system support the desired display configurations.
Figure 4: Example of a dual monitor setup facilitated by the Elgato Thunderbolt 3 Dock.
USB Ports
The dock provides five USB 3.0 Type-A ports (two front, three rear) for connecting various USB peripherals. The Thunderbolt 3 USB-C ports also support USB devices, offering high-speed data transfer.
Specifications
| Feature | Detail |
|---|---|
| Brand | Elgato |
| Model Number | 10DAA4101 |
| Dimensions (LxWxH) | 3.2 x 7.9 x 1.1 inches (8.1 x 20.1 x 2.8 cm) |
| Weight | 10.6 ounces (300 grams) |
| Color | Black, Silver |
| Thunderbolt 3 Ports | 2 (up to 40Gb/s, one with 85W power delivery) |
| USB 3.0 Ports | 5 (Type-A) |
| DisplayPort | 1 |
| Ethernet | Gigabit Ethernet (RJ45) |
| Audio | 3.5mm Audio Input, 3.5mm Audio Output |
| Card Readers | SD Card, MicroSD Card |
| Power Input | 20V == 8.5A (170W total) |
| Compatible Devices | Mac (macOS Sierra 10.12 or later with Thunderbolt 3 port), PC (Windows 10 or later with Thunderbolt 3 port) |
Troubleshooting
- No Power/Charging: Ensure the power supply is securely connected to both the dock and a working wall outlet. Verify the Thunderbolt 3 cable is properly connected to your laptop and the dock.
- Display Not Detected: Check all display cables and connections. Ensure your laptop's drivers are up to date. Confirm your laptop and operating system support the desired display resolution and refresh rate.
- Peripherals Not Working: Disconnect and reconnect the peripheral. Try connecting it to a different USB port on the dock. Ensure necessary drivers for the peripheral are installed on your computer.
- Intermittent Connectivity: Ensure all cables are securely connected. Avoid placing the dock near strong electromagnetic interference sources.
- Slow USB Performance: While the dock offers high-speed USB 3.0 and Thunderbolt 3 ports, overall performance can be affected by the number of devices connected and the bandwidth available through your computer's Thunderbolt 3 port.
Maintenance and Care
- Keep the dock in a clean, dry environment away from extreme temperatures.
- Clean the exterior with a soft, dry cloth. Avoid using liquid cleaners or solvents.
- Do not attempt to disassemble the dock. This will void the warranty.
Warranty and Support
Elgato products are covered by a limited warranty. For detailed warranty information, technical support, or to register your product, please visit the official Elgato website or contact their customer service. Keep your proof of purchase for warranty claims.
