Intellinet INTELLINET 560917
Intellinet 24-Port Web-Managed Gigabit Ethernet Switch User Manual
Model: 560917
Brand: Intellinet
1. Product Overview
This Intellinet 24-Port Web-Managed Gigabit Ethernet Switch (Model 560917) is a high-performance Layer 2 device designed for robust network management. It features 24 10/100/1000 Mbps Ethernet ports and 2 additional Gigabit SFP ports, providing extensive connectivity options for various network devices.
The switch supports Web/SNMP management, enabling flexible remote control, monitoring, and problem diagnosis. Its user-friendly Web-based GUI simplifies configuration, while support for SNMP, RMON, and Telnet offers advanced management capabilities. Key features include ACL management, sophisticated QoS settings, port mirroring, integrated IP-connectivity tools, logging, MAC filtering, RADIUS authentication, and port aggregation.
Key Features:
- 24 auto-sensing 10/100/1000 Mbps RJ45 Gigabit Ethernet ports for high-speed wired connections.
- 2 dedicated Gigabit SFP (Small Form-Factor Pluggable) slots for fiber optic connectivity over longer distances.
- Web-managed interface for easy configuration and monitoring via a standard web browser.
- Supports SNMP, RMON, and Telnet for advanced network management and diagnostics.
- Advanced features such as ACL, QoS, port mirroring, VLAN, and link aggregation.
- Designed to increase business productivity by reliably supporting various network applications.
- Energy-efficient design that scales back power usage to conserve energy.
2. Package Contents
Please verify that your package contains the following items:
- Intellinet 24-Port Web-Managed Gigabit Ethernet Switch (Model 560917)
- Power Adapter/Cord
- Rackmount Brackets (if applicable)
- Quick Installation Guide
If any items are missing or damaged, please contact your vendor or Intellinet support immediately.
3. Physical Description

Figure 3.1: Top-down view of the Intellinet 560917 Switch.
This image provides a general overview of the switch's casing and form factor.
Front Panel:

Figure 3.2: Front Panel Layout of the Intellinet 560917 Switch.
The front panel features 24 RJ45 Gigabit Ethernet ports (10/100/1000 Mbps) for connecting network devices, along with 2 dedicated SFP (Small Form-Factor Pluggable) slots for fiber optic uplink connections. Status LEDs for power, link/activity, and speed are located above the ports.
Rear Panel:
The rear panel typically includes the AC power input connector and may feature a grounding screw for electrical safety. Specific layout may vary slightly.
4. Setup and Installation
4.1 Safety Precautions
- Ensure proper ventilation around the switch.
- Do not block ventilation openings.
- Avoid placing the switch near heat sources or in direct sunlight.
- Use only the provided power adapter.
- Ensure the power outlet is properly grounded.
4.2 Rack Mounting (Optional)
If rack mounting, attach the included rackmount brackets to the sides of the switch using the provided screws. Secure the switch into a standard 19-inch equipment rack.
4.3 Desktop Placement
For desktop use, place the switch on a flat, stable surface. Ensure adequate space for ventilation and cable management.
4.4 Connecting the Switch
- Connect the power cord to the switch's power input and then to a suitable power outlet.
- Connect your network devices (computers, servers, other switches) to the RJ45 Gigabit Ethernet ports using standard Ethernet cables.
- For fiber optic connections, insert compatible SFP transceivers into the SFP slots and connect fiber optic cables.
- Power on the switch. The Power LED should illuminate.
5. Operation and Management
5.1 Initial Access (Web-Based Management)
The Intellinet 560917 switch is web-managed, allowing configuration through a standard web browser. Refer to the Quick Installation Guide or the full user manual for the default IP address, username, and password.
- Ensure your computer is on the same network segment as the switch.
- Open a web browser (e.g., Chrome, Firefox, Edge).
- Enter the switch's default IP address in the address bar and press Enter.
- Enter the default username and password when prompted. It is highly recommended to change these credentials immediately after the first login for security purposes.
5.2 Basic Configuration
Once logged in, you can configure various settings:
- IP Address: Change the switch's IP address to fit your network scheme.
- VLANs: Create and manage Virtual Local Area Networks to segment network traffic.
- Port Settings: Configure port speed, duplex mode, and enable/disable ports.
- QoS (Quality of Service): Prioritize certain types of network traffic (e.g., voice, video) for optimal performance.
- Port Mirroring: Monitor network traffic by mirroring it to a designated port.
- Link Aggregation: Combine multiple ports to increase bandwidth and provide redundancy.
5.3 SNMP and Telnet Management
For advanced network administrators, the switch supports SNMP (Simple Network Management Protocol) for centralized management and monitoring, and Telnet for command-line interface access. Refer to the comprehensive user manual for details on configuring these features.
6. Maintenance
- Firmware Updates: Periodically check the Intellinet website for firmware updates to ensure optimal performance and security.
- Cleaning: Keep the switch clean and free of dust. Use a soft, dry cloth. Do not use liquid cleaners.
- Ventilation: Ensure ventilation openings are clear and not obstructed to prevent overheating.
- Cable Management: Maintain organized cabling to prevent strain on ports and improve airflow.
- Configuration Backup: Regularly back up your switch configuration settings to prevent data loss in case of a reset or failure.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power LED | Power cord not connected; Power outlet faulty; Power adapter faulty. | Check power cord connection; Try a different power outlet; Contact support if adapter is faulty. |
| No Link/Activity LED on a connected port | Incorrect cable; Faulty cable; Device not powered on; Device network card issue; Port disabled. | Ensure correct Ethernet cable (Cat5e/6); Try a different cable; Power on the connected device; Check device's network settings; Verify port status in web management. |
| Cannot access web management interface | Incorrect IP address; IP address conflict; Computer not on same subnet; Firewall blocking access. | Verify switch's IP address; Ensure your computer's IP is in the same subnet; Temporarily disable firewall; Reset switch to factory defaults (refer to manual for procedure). |
| Slow network performance | Network congestion; Duplex mismatch; Faulty cable; Outdated firmware. | Check network traffic; Verify duplex settings on switch and connected device; Replace cables; Update firmware. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Intellinet |
| Model Number | INTELLINET 560917 |
| Number of Ports | 24 x 10/100/1000 Mbps RJ45, 2 x Gigabit SFP |
| Interface Type | RJ45, SFP |
| Switching Capacity | 52 Gbps (non-blocking) |
| Management | Web-managed, SNMP, RMON, Telnet |
| Features | ACL, QoS, Port Mirroring, VLAN, Port Aggregation, MAC Filtering, RADIUS Authentication |
| Item Weight | 7 Pounds (3.17 kg) |
| Date First Available | November 14, 2016 |
9. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Intellinet website. Intellinet provides technical support for its products.
For technical assistance, product registration, or to download the latest drivers and firmware, please visit the Intellinet support portal or contact their customer service department. Contact information can typically be found on the Intellinet website or in the product's packaging.
Online Resources: