1. Introduction and Overview
The Dimplex Revillusion 20-Inch Plug-in Log Set is designed to transform your existing fireplace into a stunning focal point. This electric log set features a fan-forced ceramic heater providing up to 1500 Watts of power, suitable for supplemental zone heating in medium-sized spaces. It includes a remote control for convenient adjustment of flame and heat settings. The unit operates from any standard 120-volt household outlet.
Figure 1.1: Dimplex Revillusion Electric Fireplace Log Insert.
Figure 1.2: The Dimplex Revillusion Log Insert installed in a living room fireplace.
2. Important Safety Information
Read all instructions before installing or using this heater. Failure to follow these instructions may result in electric shock, fire, or injury.
- Always disconnect power before cleaning or servicing.
- Do not operate any heater with a damaged cord or plug, or if the heater has been dropped or damaged in any manner.
- Do not use outdoors. This heater is intended for indoor use only.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from the sides and rear.
3. Package Contents
Verify that all components are present and undamaged upon opening the package:
- Dimplex Revillusion Electric Fireplace Log Insert (Model RLG20)
- Multi-Function Remote Control (2 AA batteries included)
- Clear Mirage Panel (pre-installed or requires simple insertion)
4. Setup and Installation
4.1 Placement
The log insert is designed to fit into an existing fireplace opening or a suitable cabinet. Ensure the installation opening meets the following dimensions:
- Width: 24 inches (61 cm) minimum
- Depth: 14 inches (35.6 cm) minimum
- Height: 22 inches (55.9 cm) minimum
Ensure adequate clearance for air circulation beneath the unit. If installing in an existing fireplace, seal all drafts and vents. Do not install in an opening prone to dampness. Install away from doors and windows with significant drafts to ensure maximum heating effectiveness.
Figure 4.1: Product dimensions for proper installation.
4.2 Electrical Connection
Plug the unit directly into a standard 120V AC, 15 Amp grounded outlet. Do not use extension cords or power strips.
4.3 Initial Setup
The clear mirage panel should be securely in place behind the logs. Ensure the faux logs are properly seated on the grate. The durable metal base provides a stable foundation.
Figure 4.2: Log insert positioned inside a fireplace.
5. Operating Instructions
The Dimplex Revillusion Log Insert can be operated using the included multi-function remote control or the manual controls located on the unit's side.
Figure 5.1: Multi-function remote control.
Figure 5.2: Control functions diagram.
5.1 Remote Control Operation
- Power Button: Press to activate or turn off the unit.
- Flame Button: Press to light the back log, grate log, and optional ember mat, and start the flame effect. The stunning Revillusion flames utilize patented Thruview technology for a realistic appearance.
- Heat Button: Press to set the heat to low or high. Press again to turn heat off. This unit provides supplemental infrared zone heating for areas up to 1,000 sq ft.
- 360 Light Button: Press multiple times to change the LEDs on the sides and back of the unit from white flickering to white solid to off.
- Brightness Button: Press multiple times to toggle the log set LEDs through its four brightness settings. Realogs Plus technology ensures the faux logs glow with authentic realism.
5.2 Manual Control Operation
The unit also features manual controls on its side, mirroring the remote's functions for direct access.
Figure 5.3: Side control panel.
5.3 Log Options and Ash Mat
The Revillusion series offers various log options. The RLG20 comes with traditional faux wooden logs. An optional ash mat (sold separately) can be plugged into the RLG20 to provide glowing embers beneath the fireplace insert, enhancing the realistic effect.
Figure 5.4: Various log options available for Revillusion Plug-In Log Sets.
Figure 5.5: Optional Dimplex 20-inch Electric Log Set Ashmat.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric log insert.
- Cleaning: Always unplug the unit before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or sprays.
- Dust Removal: Periodically vacuum or dust the air intake and exhaust vents to prevent dust buildup, which can affect heating efficiency.
- Log Care: The faux logs are durable resin. Handle them with care to avoid damage.
7. Troubleshooting
If you experience issues with your Dimplex Revillusion Log Insert, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power to the unit; remote control batteries dead. | Check power outlet and circuit breaker. Replace remote control batteries. |
| No flame effect. | Flame function not activated; internal component issue. | Press the flame button on the remote or unit. If issue persists, contact customer support. |
| No heat output. | Heater function not activated; thermostat setting too low; thermal cut-off activated. | Press the heat button. Increase thermostat setting. Unplug unit for 5 minutes to reset thermal cut-off. |
| Remote control not working. | Dead batteries; obstruction; remote out of range. | Replace batteries. Ensure clear line of sight to unit. Move closer to the unit. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | DIMPLEX |
| Model Name | Revillusion |
| Item Model Number | RLG20 |
| Product Dimensions | 12.5"D x 23.75"W x 19"H (31.75 cm D x 60.3 cm W x 48.26 cm H) |
| Item Weight | 11 Pounds (5 kg) |
| Material | Metal |
| Finish Type | Black |
| Power Source | Corded Electric |
| Heat Output | 5118 British Thermal Units (BTUs) |
| Heating Coverage | Up to 400 sq.ft (supplemental heat) |
| Burner Type | Ceramic |
| Voltage | 120V |
| Included Components | Electric Fireplace Log Insert, Remote Control |
| Batteries Required | 2 AA batteries (included for remote) |
| Installation Type | Insert (requires opening: 24"W x 14"D x 22"H) |
| UPC | 781052104709 |
9. Warranty and Support
The Dimplex Revillusion Electric Fireplace Log Insert (Model RLG20) is built to last and comes with a 2-year parts and 1-year service limited warranty. This warranty covers defects in materials and workmanship under normal use.
For detailed warranty terms, troubleshooting beyond this manual, or to obtain service, please refer to the official user manual or contact Dimplex customer support.
Official User Manual (PDF): Download Here
