hansgrohe 27294000

Hansgrohe Croma Select Shower Combi Natie Set - Instruction Manual

Model: 27294000

1. Product Overview

The Hansgrohe Croma Select Shower Combi Natie Set (Model 27294000) is a comprehensive shower system designed for modern bathrooms. This set includes a Croma Select E 180 2-jet shower head, a Croma Select 110 E 1-jet hand shower, an Isiflex shower hose, a Porter'S wall mount, and a flush-mounted thermostatic mixer with shut-off and diverter valve, along with the iBox universal for concealed installation. This manual provides essential information for the proper installation, operation, and maintenance of your new shower system.

Hansgrohe Croma Select Shower Combi Natie Set components

Figure 1: Overview of the Hansgrohe Croma Select Shower Combi Natie Set components, including the overhead shower, hand shower, hose, wall mount, and thermostatic mixer.

2. Setup and Installation

Installation of the Hansgrohe Croma Select Shower Combi Natie Set requires professional plumbing knowledge. It is highly recommended that installation be performed by a qualified plumber to ensure proper function, compliance with local building codes, and to prevent damage to the product or property.

2.1 Pre-Installation Checks

  • Ensure all components listed in the packaging are present and undamaged.
  • Verify water supply lines are clean and free of debris.
  • Confirm water pressure is within the recommended range for optimal performance.
  • Review local plumbing codes and regulations.

2.2 Component Identification

The set includes a Croma Select E 180 2-jet shower head (E M 1/2 Inch 389 mm Fixfit SoftCube Synthetic), a Croma Select 110 E 1-jet hand shower, an Isiflex shower hose (1.25 m), a Porter'S wall mount, and a flush-mounted thermostatic mixer with shut-off and diverter valve, which integrates with the iBox universal.

2.3 Installation Steps (General Guidelines)

  1. Prepare Wall Cavity: For the flush-mounted thermostatic mixer and iBox universal, prepare the wall cavity according to the provided technical drawings and dimensions.
  2. Install iBox Universal: Securely install the iBox universal into the wall, ensuring it is level and at the correct depth for the finished wall surface. Connect hot and cold water supply lines to the iBox.
  3. Install Thermostatic Mixer: Once the iBox is installed and the wall is finished, install the thermostatic mixer trim, including the shut-off and diverter valve, onto the iBox.
  4. Install Shower Arm and Overhead Shower: Mount the shower arm to the wall and attach the Croma Select E 180 2-jet shower head. Ensure all connections are sealed properly.
  5. Install Hand Shower and Hose: Attach the Isiflex shower hose to the thermostatic mixer outlet. Connect the Croma Select 110 E 1-jet hand shower to the hose. Mount the Porter'S wall mount at a convenient height for the hand shower.
  6. Test System: After installation, slowly turn on the water supply and check for any leaks. Test the functionality of both shower heads and the thermostatic mixer.
Technical drawing with dimensions for Hansgrohe Croma Select Shower Combi Natie Set

Figure 2: Detailed technical drawing illustrating the dimensions and installation requirements for the shower components, including the overhead shower, hand shower, and thermostatic mixer.

3. Operating Instructions

The Hansgrohe Croma Select Shower Combi Natie Set offers intuitive controls for a personalized showering experience.

3.1 Thermostatic Mixer

  • Temperature Control: Use the temperature handle (typically on the right) to set your desired water temperature. The thermostatic mixer maintains a constant temperature, even with fluctuations in water pressure.
  • Flow Control & Diverter: Use the flow control handle (typically on the left) to turn the water on/off and adjust the flow rate. This handle also acts as a diverter to switch between the overhead shower and the hand shower. Rotate or pull/push the handle to select the desired water outlet.

3.2 Shower Heads

  • Croma Select E 180 2-jet Shower Head: This overhead shower offers two distinct spray types. To switch between spray types, press the Select button located on the shower head.
  • Croma Select 110 E 1-jet Hand Shower: This hand shower provides a single, invigorating spray type.

4. Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your Hansgrohe shower system. The chrome finish is durable but requires gentle care.

4.1 Cleaning the Chrome Finish

  • Use only mild soap and water or a cleaner specifically designed for chrome finishes.
  • Apply cleaner with a soft cloth or sponge.
  • Rinse thoroughly with clean water immediately after cleaning.
  • Dry with a soft, clean cloth to prevent water spots.
  • Avoid abrasive cleaners, scouring pads, ammonia-based cleaners, or cleaners containing alcohol, acids, or harsh chemicals, as these can damage the chrome finish.

4.2 Cleaning Shower Nozzles

The shower heads feature flexible silicone nozzles (QuickClean technology) that allow for easy removal of limescale deposits. Simply rub the nozzles with your finger to dislodge any buildup.

4.3 General Care

  • Regularly check connections for any signs of leaks.
  • Ensure the shower hose is not kinked or twisted during use or storage.

5. Troubleshooting

This section addresses common issues you might encounter with your Hansgrohe shower system. For complex problems, contact a qualified plumber.

ProblemPossible CauseSolution
Low Water Flow
  • Clogged shower nozzles
  • Low water pressure in the household
  • Debris in the thermostatic mixer filter
  • Clean shower nozzles by rubbing them.
  • Consult a plumber to check household water pressure.
  • Have a plumber inspect and clean the mixer's filters.
Inconsistent Water Temperature
  • Thermostatic cartridge issue
  • Inadequate hot water supply
  • Pressure imbalance
  • Contact a plumber for cartridge inspection/replacement.
  • Check hot water heater settings and capacity.
  • Ensure hot and cold water supply pressures are balanced.
Leaks from Connections
  • Loose connections
  • Damaged seals/gaskets
  • Improper installation
  • Gently tighten connections (do not overtighten).
  • Replace worn or damaged seals/gaskets.
  • If issues persist, contact a qualified plumber.

6. Product Specifications

Key technical specifications for the Hansgrohe Croma Select Shower Combi Natie Set (Model 27294000).

AttributeDetail
BrandHansgrohe
Model Number27294000
ColorChrome
Finish TypeChrome
Number of Handles3
Handle MaterialBrass
Mounting TypeWall Mount (Flush-mounted)
Included ComponentsShower Head (Croma Select E 180 2-jet), Hand Shower (Croma Select 110 E 1-jet), Shower Hose (Isiflex 1.25m), Wall Mount (Porter'S), Thermostatic Mixer, iBox universal
Head Size (Overhead)Compact (187x187 mm approx.)
Item Weight1.82 Kilograms (approx. 4 pounds)
Product Dimensions15.31 x 7.36 x 7.36 inches (packaging/overall)
Date First AvailableJuly 12, 2016

7. Warranty and Support

7.1 Warranty Information

Hansgrohe products are manufactured to the highest quality standards and come with a manufacturer's warranty. For detailed information regarding the warranty period, terms, and conditions applicable to your Hansgrohe Croma Select Shower Combi Natie Set, please refer to the official Hansgrohe website or the warranty card included with your product at the time of purchase. Keep your proof of purchase for warranty claims.

7.2 Customer Support

Should you require technical assistance, have questions about installation, operation, or maintenance, or need to report a defect, please contact Hansgrohe customer support. You can find contact details, FAQs, and additional resources on the official Hansgrohe website:

Visit Hansgrohe Official Website

When contacting support, please have your product model number (27294000) and purchase date readily available.

© 2024 Hansgrohe. All rights reserved. Information in this manual is subject to change without notice.

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