Product Overview
This manual provides detailed instructions for the operation and maintenance of your FERROLI Air Conditioner Remote Control, model DG11E DG11E4-24(WR1). This remote is designed to provide convenient control over various functions of compatible FERROLI air conditioning units.

Figure 1: Front view of the DG11E DG11E4-24(WR1) remote control. The image displays the LCD screen showing temperature and time, surrounded by various function buttons such as Power, Mode, Fan, Timer, Swing, Sleep, Smart, Super, Clock, and Dimmer.
Setup
1. Battery Installation
The remote control requires two AAA batteries (not included). Follow these steps to install them:
- Locate the battery compartment cover on the back of the remote control.
- Slide the cover downwards or press the latch to open it.
- Insert two AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Replace the battery compartment cover by sliding it back into place until it clicks securely.
2. Initial Use
Once batteries are installed, the remote control is ready for use. Point the remote control directly at the air conditioner's receiver window. No pairing is typically required for this model.
Operating Instructions
Familiarize yourself with the buttons and their functions:
| Button | Function |
|---|---|
| Power (On/Off) | Turns the air conditioner unit on or off. |
| Mode | Cycles through operating modes: Auto, Cool, Dry, Fan, Heat (if applicable). |
| Fan | Adjusts fan speed: Auto, Low, Medium, High. |
| Temp Up/Down (▲/▼) | Increases or decreases the set temperature. |
| Timer On | Sets the time for the unit to turn on automatically. |
| Timer Off | Sets the time for the unit to turn off automatically. |
| Swing | Activates or deactivates the automatic swing of the air deflector. |
| Sleep | Activates sleep mode for quiet operation and optimized temperature changes during sleep. |
| Smart | Enables intelligent mode, where the unit automatically selects the best operating mode based on room temperature. |
| Super | Activates rapid cooling or heating (depending on mode) for quick temperature adjustment. |
| Clock | Used to set the current time on the remote's display. |
| Dimmer | Adjusts the brightness of the air conditioner's display panel. |
For detailed instructions on setting specific functions like Timer or Clock, refer to your air conditioner unit's main instruction manual, as these functions often require interaction with the unit's display.
Maintenance
1. Battery Replacement
Replace batteries when the remote's display becomes dim or the remote no longer controls the air conditioner effectively. Always replace both batteries at the same time with new AAA batteries. Dispose of old batteries according to local regulations.
2. Cleaning
Wipe the remote control with a soft, dry cloth. Do not use liquid cleaners, abrasive cleaners, or chemical sprays, as these can damage the remote's surface or internal components.
3. Storage
If the remote control will not be used for an extended period, remove the batteries to prevent leakage and potential damage to the remote.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not responding. | Dead or incorrectly installed batteries. Obstruction between remote and AC unit. Remote out of range. | Replace batteries, ensuring correct polarity. Remove any obstructions. Move closer to the AC unit. |
| Display is dim or blank. | Low battery power. | Replace batteries. |
| Air conditioner not responding to specific commands. | Incorrect mode selected. AC unit malfunction. | Ensure the correct operating mode is selected. Consult your air conditioner's manual for unit-specific troubleshooting. |
Specifications
- Model Number: DG11E DG11E4-24(WR1)
- Compatible Devices: Air Conditioner
- Power Source: 2 x AAA Batteries (not included)
- Dimensions: Approximately 6.3 x 2.36 x 0.79 inches (16 x 6 x 2 cm)
- Weight: Approximately 1.98 ounces (56 grams) (without batteries)
- Special Feature: Ergonomic design
- Color: As pictured (typically white/grey)
Warranty and Support
For any questions regarding the operation, troubleshooting, or compatibility of this remote control, please contact the seller or manufacturer directly. Specific warranty information may be provided at the point of purchase or by the seller.
Manufacturer: Home Appliances Inc Of ShenZhen





