1. Introduction
Thank you for purchasing the Sitecom CN-083 USB 3.0 4-Port Hub. This manual provides essential information for setting up, operating, and maintaining your device. Please read it carefully before use to ensure optimal performance and longevity of your product.
The Sitecom CN-083 USB 3.0 4-Port Hub is designed to expand the USB connectivity of your computer, offering four additional SuperSpeed USB 3.0 ports. It is ideal for connecting multiple USB devices simultaneously, including those with higher power requirements.
2. Product Overview
2.1 Package Contents
- Sitecom CN-083 USB 3.0 4-Port Hub
- USB 3.0 Connection Cable (100 cm)
- External Power Adapter (if included with your specific model)
- User Manual (this document)
2.2 Features
- 4 x USB 3.0 SuperSpeed Ports
- Data transfer rates up to 5 Gbps
- Backward compatible with USB 2.0 and USB 1.1
- Plug & Play functionality (no drivers required)
- LED indicator for port activity
- Supports high-power consumption devices with external power adapter
- Compact and portable design
2.3 Product Diagram

Figure 1: Front view of the Sitecom CN-083 USB 3.0 4-Port Hub, showing the four blue USB 3.0 ports and the Sitecom logo.

Figure 2: The Sitecom CN-083 USB 3.0 4-Port Hub shown in its retail packaging, highlighting USB 3.0 SuperSpeed features.

Figure 3: The Sitecom CN-083 USB 3.0 4-Port Hub displayed next to its retail packaging, providing a clear view of both the product and its box.
3. Setup and Installation
The Sitecom CN-083 USB 3.0 4-Port Hub is designed for easy Plug & Play installation. No special drivers are required for most operating systems.
3.1 Connecting the Hub to Your Computer
- Locate a free USB 3.0 port on your MacBook, Chromebook, Ultrabook, or laptop. USB 3.0 ports are typically blue or marked with a "SS" (SuperSpeed) symbol.
- Connect one end of the included 100 cm USB 3.0 cable to the upstream port on the Sitecom CN-083 hub.
- Connect the other end of the USB 3.0 cable to the free USB 3.0 port on your computer.
- Your operating system should automatically detect and install the necessary generic drivers for the hub.
3.2 Connecting the External Power Adapter (Optional)
For devices with higher power consumption, such as external hard drives, or when connecting multiple power-hungry devices, it is recommended to use the external power adapter (if included with your model).
- Connect the external power adapter to the DC input port on the Sitecom CN-083 hub.
- Plug the power adapter into a standard wall outlet.
- The hub is now ready to provide sufficient power to all connected devices.
4. Operating the Hub
Once the hub is connected to your computer, you can begin connecting your USB devices.
4.1 Connecting USB Devices
- Insert your USB devices (e.g., USB flash drives, external hard drives, keyboards, mice, printers, digital cameras) into any of the four available USB 3.0 ports on the hub.
- The LED indicator on the hub will illuminate when a device is connected and active.
- Your computer will recognize the connected devices as if they were directly plugged into the computer's USB ports.
4.2 Data Transfer Speeds
The Sitecom CN-083 supports USB 3.0 SuperSpeed, offering data transfer rates up to 5 Gbps. To achieve these speeds, ensure that both your computer's USB port and the connected USB device are USB 3.0 compatible. If a USB 2.0 or USB 1.1 device is connected, the transfer speed will automatically adjust to the lower standard.
5. Maintenance and Care
- Keep the hub clean by wiping it with a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Avoid exposing the hub to extreme temperatures, humidity, or direct sunlight.
- Do not disassemble the hub. This will void the warranty.
- Disconnect the hub from your computer and power source when not in use for extended periods.
6. Troubleshooting
6.1 Device Not Recognized
- Check Connections: Ensure the USB cable from the hub to the computer is securely connected. Try a different USB port on your computer.
- Power Supply: If using high-power devices, ensure the external power adapter is connected and plugged into a working outlet.
- Restart Computer: Sometimes a simple restart can resolve detection issues.
- Test Device Directly: Connect the USB device directly to your computer's USB port to confirm the device itself is functional.
- Try Different Port on Hub: Test the device in a different port on the hub.
6.2 Slow Data Transfer Speeds
- USB 3.0 Compatibility: Ensure both your computer's USB port and the connected device are USB 3.0 compatible. If either is USB 2.0, speeds will be limited to USB 2.0.
- Power Supply: Insufficient power can lead to slower speeds. Use the external power adapter if you are connecting multiple devices or power-hungry devices.
- Cable Quality: Ensure you are using the provided high-quality USB 3.0 cable.
6.3 Hub Not Powering On (No LED Indicator)
- Check USB Connection: Ensure the hub is properly connected to a powered USB port on your computer.
- Check Power Adapter: If using the external power adapter, ensure it is securely connected to the hub and the wall outlet. Try a different outlet.
7. Specifications
| Model Number | CN-083 |
| Brand | Sitecom |
| Interface | USB 3.0 (backward compatible with USB 2.0/1.1) |
| Number of Ports | 4 x USB 3.0 |
| Data Transfer Rate | Up to 5 Gbps (SuperSpeed) |
| Color | Black |
| Material | Plastic |
| Dimensions (L x W x H) | 48 x 85 x 15 mm |
| Compatible Operating Systems | All operating systems (Plug & Play) including Chrome OS |
| Special Features | LED indicators |
8. Warranty and Support
The Sitecom CN-083 USB 3.0 4-Port Hub comes with a manufacturer's warranty. Please refer to the warranty information provided at the time of purchase or visit the official Sitecom website for detailed warranty terms and conditions.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Sitecom customer support through their official website or the contact information provided with your product packaging.
Manufacturer's Warranty: 2 year(s)
Spare Parts Availability: Information unavailable
Software Updates Guaranteed Until: Information unavailable





