Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your StarTech.com 4-Port USB Hub. This device expands your connectivity options by adding four USB-A ports to your computer, supporting USB 3.2 Gen 1 (5Gbps) for high-speed data transfer. Its durable aluminum casing and integrated cable make it suitable for both portable and desktop use. The hub is backward compatible with USB 2.0 and 1.x devices and features plug-and-play functionality with overcurrent protection.
Package Contents
- 1 x StarTech.com 4-Port USB Hub (ST43004UA)
- 1 x USB power cable
Figure 1: StarTech.com 4-Port USB Hub. This image displays the aluminum-finished hub with its four USB-A ports and the attached USB-A host cable.
Figure 2: Product Packaging. The retail box for the StarTech.com 4-Port USB Hub, highlighting its key features and model number.
Features
- Expands one USB-A port into four USB-A ports.
- Supports USB 3.2 Gen 1 (5Gbps) for high-speed data transfer.
- Bus-powered operation, drawing power directly from the host computer.
- Integrated, extended-length 27 cm (10.5 in) cable for flexible placement.
- Durable, lightweight aluminum casing.
- Backward compatible with USB 2.0 and 1.x devices.
- Plug-and-play and hot-swap compatible, no drivers required.
- Includes overcurrent protection for connected devices.
- OS independent, compatible with Windows, macOS, Linux, ChromeOS, Android.
Setup
- Connect the Hub: Plug the integrated USB-A cable of the StarTech.com 4-Port USB Hub into an available USB-A port on your computer (laptop, desktop, etc.).
- Automatic Detection: Your operating system will automatically detect and install the necessary drivers for the hub. No manual driver installation is typically required.
- Connect Devices: Once the hub is recognized, you can connect up to four USB devices (e.g., keyboard, mouse, USB flash drives, external hard drives) into the available USB-A ports on the hub.
- Power Considerations: As a bus-powered hub, it draws power from the host USB port. Ensure your host port can provide sufficient power for all connected devices. For high-power devices, an external power adapter (not included) might be necessary if the host port cannot supply enough power, though this model is primarily bus-powered.
Operating Instructions
The StarTech.com 4-Port USB Hub operates as a simple expansion for your computer's USB capabilities. Once connected, it functions as a direct extension of your computer's USB ports.
- Data Transfer: Connect USB 3.2 Gen 1 (5Gbps) compatible devices to achieve maximum data transfer speeds. The hub is also compatible with USB 2.0 and 1.x devices, operating at their respective speeds.
- Hot-Swapping: Devices can be connected to and disconnected from the hub while the computer is running without needing to restart the system.
- Overcurrent Protection: The hub includes built-in overcurrent protection to safeguard your connected devices from power surges or excessive current draw.
Maintenance
To ensure the longevity and optimal performance of your USB hub, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the hub. Avoid using liquid cleaners or solvents, as they may damage the finish or internal components.
- Storage: When not in use, store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or crimping the integrated USB cable excessively to prevent internal wire damage.
Troubleshooting
If you encounter issues with your StarTech.com 4-Port USB Hub, consider the following common troubleshooting steps:
- Device Not Recognized:
- Ensure the hub's integrated cable is securely plugged into a functioning USB-A port on your computer.
- Try connecting the hub to a different USB-A port on your computer.
- Verify that the device you are connecting to the hub is functioning correctly by plugging it directly into your computer's USB port.
- Restart your computer.
- Slow Data Transfer Speeds:
- Ensure both the hub and the connected device support USB 3.2 Gen 1 (5Gbps) for optimal speeds. If either is USB 2.0, speeds will be limited to USB 2.0 rates.
- Avoid connecting multiple high-bandwidth devices simultaneously if experiencing slowdowns, as the total bandwidth is shared.
- Ensure the host USB port on your computer is a USB 3.2 Gen 1 (or USB 3.0) port.
- Insufficient Power for Devices:
- Some high-power devices (e.g., certain external hard drives) may require more power than a bus-powered hub can provide. If the device is not functioning or is unstable, try connecting it directly to a powered USB port on your computer or consider a self-powered USB hub.
Specifications
| Attribute | Value |
|---|---|
| Model Number | ST43004UA |
| Product Dimensions (L x W x H) | 5.39 x 4.45 x 2.36 inches |
| Item Weight | 2.68 ounces |
| Color | Aluminum |
| Hardware Interface | USB 3.0 (USB 3.2 Gen 1) |
| Number of Ports | 4 x USB-A |
| Special Feature | Plug and Play, Overcurrent Protection |
| Compatible Devices | PC, Laptop, MacBook, Ultrabook (OS independent) |
| Manufacturer | StarTech.com |
Warranty and Support
StarTech.com products are backed by a comprehensive warranty. For specific warranty details, technical support, or to access additional resources, please visit the official StarTech.com website or contact their customer support directly.
You can find more information and support at the StarTech.com Brand Store on Amazon.
