Important Safeguards
When using electrical appliances, basic safety precautions should always be followed, including:
- Read all instructions before operating this appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse cord, plugs, or the heating base in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact customer support for assistance.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to "OFF", then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Avoid sudden temperature changes, such as adding refrigerated foods into a heated pot.
- The stoneware pot is designed for use with this appliance only. It must never be used on a stovetop or in an oven.
- Do not place a hot slow cooker on a wet or cold surface.
- Do not use a cracked stoneware pot or a loose lid.
Product Overview
The Elite Gourmet MST-275XS Slow Cooker consists of three main components designed for ease of use and cleaning.

- Stylish Cooking Base: The exterior housing contains the heating element and features a temperature control knob and cool-touch handles for safe transport.
- Stoneware Pot: A removable 2-quart capacity pot made of stoneware, ideal for cooking and serving. It is dishwasher-safe.
- Tempered Glass Lid: A clear lid with a cool-touch knob, allowing you to monitor cooking progress without releasing heat. It is also dishwasher-safe.

Before First Use
Before using your slow cooker for the first time, follow these steps:
- Remove all packaging materials and labels.
- Wash the stoneware pot and glass lid in warm, soapy water. Rinse thoroughly and dry.
- Wipe the exterior of the heating base with a damp cloth. Do not immerse the heating base in water or any other liquid.
- Ensure all parts are completely dry before assembly and use.
Setup
Setting up your slow cooker is straightforward:
- Place the heating base on a flat, stable, heat-resistant surface.
- Insert the stoneware pot into the heating base.
- Add your ingredients to the stoneware pot.
- Place the glass lid securely on top of the stoneware pot.
- Ensure the control knob is in the "OFF" position before plugging the unit into a standard 120V AC electrical outlet.
Operating Instructions
The MST-275XS Slow Cooker features three temperature settings for versatile cooking.

- OFF: Turns the slow cooker off.
- LOW: Ideal for slow cooking over a longer period, typically 6-8 hours. This setting is suitable for less tender cuts of meat and dishes requiring extended cooking.
- HIGH: Cooks food faster than the LOW setting, typically in 3-4 hours. Use this setting for dishes that require quicker cooking or when you need to bring food to temperature more rapidly.
- WARM: Maintains food at a serving temperature after cooking is complete. This setting is not for cooking raw food.
General Cooking Tips:
- Always ensure the lid is securely in place during cooking to retain heat and moisture.
- Avoid lifting the lid frequently, as this can extend cooking times.
- Cooking times are approximate and may vary based on ingredients and desired doneness.
- For best results, fill the stoneware pot between half and two-thirds full.
Cleaning and Maintenance
Proper cleaning and maintenance will ensure the longevity of your slow cooker.
- Always unplug the slow cooker and allow it to cool completely before cleaning.
- The stoneware pot and glass lid are dishwasher safe. Alternatively, they can be washed by hand in warm, soapy water.
- To clean the exterior of the heating base, wipe with a damp cloth and dry thoroughly. Never immerse the heating base in water or any other liquid.
- Do not use abrasive cleaners or scouring pads on any part of the slow cooker, as this may damage the finish.
- For stubborn food residue in the stoneware pot, fill it with warm, soapy water and let it soak for a few hours before cleaning.

Troubleshooting
If you encounter issues with your slow cooker, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Slow cooker not heating. | Unit not plugged in; power outlet not functioning; control knob set to "OFF". | Ensure the unit is securely plugged into a working outlet. Check if the control knob is set to "LOW", "HIGH", or "WARM". |
| Food not cooking properly or taking too long. | Lid not sealed properly; frequent lid lifting; incorrect temperature setting; stoneware pot overfilled or underfilled. | Ensure the lid is seated correctly. Avoid lifting the lid during cooking. Verify the correct temperature setting for your recipe. Adjust food quantity to be between half and two-thirds full. |
| Food is burning on the bottom. | Too little liquid; cooking on "HIGH" for too long; food stuck to the bottom. | Add more liquid to the recipe. Consider using the "LOW" setting for longer cooking times. Stir ingredients occasionally if possible, especially with thicker sauces. |
| Exterior of unit is hot. | Normal operation. | This is normal for slow cookers. Always use the cool-touch handles for moving the unit. Do not touch the metal exterior during or immediately after operation. |
If the problem persists, contact customer support.
Specifications
Detailed specifications for the Elite Gourmet MST-275XS Slow Cooker:
- Model Number: MST-275XS
- Capacity: 2 Quarts (1.89 Liters)
- Color: Stainless Steel
- Material: Stoneware (pot), Tempered Glass (lid)
- Product Dimensions: 10.5"D x 10.5"W x 8"H
- Item Weight: 5.7 Pounds
- Wattage: 120 Watts
- Voltage: 120V
- Control Method: Knob
- Number of Settings: 3 (Low, High, Warm)
- Dishwasher Safe: Yes (Stoneware pot and glass lid)
- Certification: ETL Listed

Warranty and Customer Support
This Elite Gourmet MST-275XS Slow Cooker comes with a 1-Year Limited Warranty from the date of purchase.
This warranty covers defects in materials and workmanship under normal household use. It does not cover damage resulting from misuse, neglect, commercial use, accident, or alteration.
For warranty claims, technical assistance, or any product-related inquiries, please contact our U.S. based customer support team. Contact information can typically be found on the manufacturer's website or on the product packaging.
