Introduction
Thank you for choosing Phonak Mercury Free Size 312 Zinc Air Hearing Aid Batteries. These high-quality batteries are designed to provide reliable and consistent power for your hearing aids. Manufactured in Germany, they feature a robust stainless steel housing for durability and corrosion protection, along with Varta cells incorporating a threefold sealing design and patented PTFE film technology for enhanced safety and performance. This manual will guide you through the proper use, maintenance, and troubleshooting of your batteries to ensure optimal functionality and longevity.
Safety Information
Please read and understand all safety precautions before using the batteries.
- Activation: As with any zinc-air hearing aid battery that is air-activated, it is highly recommended that you wait at least 60 seconds after you remove the protective tab before turning on your hearing aid. This allows the battery to fully activate and ensures you get the most out of it.
- Storage: Store batteries in their original packaging in a cool, dry place, away from direct sunlight and extreme temperatures.
- Keep Out of Reach of Children: Batteries can be a choking hazard and are dangerous if swallowed. Keep new and used batteries away from children and pets. If swallowed, seek immediate medical attention.
- Disposal: Dispose of used batteries according to local regulations. Do not dispose of batteries in fire, as they may explode.
- Do Not Recharge: These batteries are not rechargeable. Attempting to recharge them may lead to leakage or explosion.
- Avoid Short Circuits: Do not carry loose batteries in your pocket or purse with metal objects like coins or keys, as this can cause a short circuit.
Setup and Installation
Follow these steps to properly prepare and install your Phonak hearing aid batteries:
- Remove Protective Tab: Carefully peel off the protective tab from the back of the battery. This tab seals the air holes, preventing activation.
- Allow Air Activation: After removing the tab, wait for at least 60 seconds before inserting the battery into your hearing aid. This allows air to enter the battery and activate the zinc-air chemistry, ensuring full power upon insertion.
- Insert into Hearing Aid: Open the battery compartment of your hearing aid. Insert the battery with the positive (+) side facing the correct direction, as indicated by the markings in your hearing aid's battery compartment. The brown tab on the battery corresponds to size 312.
- Close Compartment: Gently close the battery compartment. Ensure it is securely latched.

Image: A single Phonak Size 312 Zinc Air Battery pack, showing the battery with its distinctive brown tab, which helps identify the size 312 battery type.

Image: Ten packs of Phonak Mercury Free Size 312 Zinc Air Hearing Aid Batteries, each containing six batteries, totaling 60 batteries. The packaging clearly displays the brand and battery size.
Operating Instructions
Once the batteries are correctly installed and activated, your hearing aid should power on. The lifespan of the batteries can vary depending on the hearing aid model, usage patterns, and environmental conditions. Users typically report a battery life of approximately 4 days to a week for these batteries.
- Power On/Off: Refer to your hearing aid's specific user manual for instructions on how to turn it on and off.
- Low Battery Indication: Most hearing aids will provide an audible or visual alert when the battery is running low. Replace batteries promptly when this occurs to avoid interruption of service.
Maintenance
Proper maintenance ensures the longevity and performance of your batteries:
- Storage: Keep unused batteries in their sealed packaging until ready for use. Store them at room temperature, ideally between 10°C and 25°C (50°F and 77°F). Avoid refrigeration or excessive heat.
- Handling: Handle batteries with clean, dry hands. Oils and dirt can affect battery performance.
- Disposal: Always dispose of used batteries responsibly. Many communities have battery recycling programs. Do not throw batteries in household trash.
Troubleshooting
If you experience issues with your Phonak hearing aid batteries, consider the following:
- Battery Not Working:
- Ensure the protective tab has been completely removed.
- Verify that you waited at least 60 seconds after removing the tab for activation.
- Check if the battery is inserted correctly with the positive (+) side aligned.
- Try a new battery from the pack.
- Short Battery Life:
- Ensure proper activation time (60 seconds) before use.
- Check the expiration date on the battery packaging.
- High volume settings or frequent use of streaming features on your hearing aid can reduce battery life.
- Extreme temperatures (very hot or very cold) can affect battery performance.
- Hearing Aid Not Functioning: If replacing the battery does not resolve the issue, the problem may lie with the hearing aid itself. Consult your hearing aid's user manual or contact your audiologist/hearing aid specialist.
Specifications
| Battery Type | Zinc-Air |
| Battery Size | 312 (Brown Tab) |
| Voltage | 1.45 Volts |
| Count | 60 Batteries (6 packs of 10) |
| Manufacturer | Varta-Microbattery |
| Item Model Number | 4464 |
| Item Weight | 2.08 ounces |
| Recommended Use | Hearing Aid |
Warranty and Support
Phonak batteries are manufactured to high-quality standards. While specific warranty details for these consumable items are not provided, you can typically expect the batteries to perform as described until their expiration date, provided they are stored and used correctly.
For product inquiries or if you encounter persistent issues not covered in this manual, please contact your battery retailer or Phonak customer support. Always refer to your hearing aid's specific manual for device-related troubleshooting and support.





