Introduction
The LiBa Shiatsu Neck & Back Massager Pillow is designed to provide deep kneading massage with optional heat, targeting various body areas such as the neck, lower and upper back, abdomen, calves, and thighs. Its ergonomic U-design ensures a comfortable fit for effective muscle relief. This manual provides essential information for safe and proper use, maintenance, and troubleshooting.

Figure 1: Front view of the LiBa Shiatsu Neck & Back Massager Pillow, showing the mesh fabric and illuminated red massage nodes.
Safety Information
Please read all safety instructions carefully before using the massager. Failure to follow these instructions may result in injury or damage to the device.
- The massager features an automatic timer to change massage direction.
- Always refer to the product manual for comprehensive safety instructions.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. This product is a massager and not a medical device for treating illnesses.
- Do not use the massager while driving if it distracts you. Use the car adapter only when safely parked.
- Avoid using the massager on swollen, inflamed, or injured areas.
- Consult a physician before use if you have any medical conditions, are pregnant, or have a pacemaker.
- Do not immerse the massager in water or use it in damp environments.
- Unplug the massager from the power outlet when not in use and before cleaning.
Product Features
- Ergonomic U-Design: Fits comfortably against the contoured shape of the neck, lower & upper back, abdomen, calf, and thigh areas.
- Hot Stone Massage Function: Advanced heating function with smart circuit over heat protection. Can be turned on and off easily.
- Portable Design: Easy to carry and use in various settings including car, office, and home.
- Automatic One Minute Timer: Automatically changes massage direction each minute to target different muscle areas effectively.
Components and Parts
The LiBa Shiatsu Massager Pillow comes with the following main components:

Figure 2: Key features of the massager, including the ON/OFF button, premium PU leather, deep kneading massage nodes, and heated massage balls.
1. Premium PU Leather: Durable and comfortable exterior material.
2. ON/OFF Button: Controls power and heat function.
3. Deep Kneading Massage Nodes: Four rotating nodes provide shiatsu massage action.
4. Heated Massage Balls: The massage nodes illuminate red when the heat function is active.

Figure 3: Rear view of the massager, highlighting the adjustable straps and the included home/car adapter.
1. Adjustable Straps: Elastic strap on the back for securing the massager to a chair or car seat.
2. Home/Car Adapter: Includes both an AC adapter for home use and a car adapter for portable use.
Setup
Before first use, ensure all packaging materials are removed and the massager is free from damage.
- Power Connection:
- For home use, connect the AC adapter to the massager's power input and then plug it into a standard wall outlet.
- For car use, connect the car adapter to the massager's power input and then plug it into your vehicle's 12V power outlet (cigarette lighter socket).
- Positioning: Place the massager on the desired body area. For hands-free use, utilize the adjustable strap to secure it to a chair back or car seat headrest.


Figure 4: Examples of securing the massager to a car seat headrest (left) and car seat back (right) using the adjustable strap.
Operating Instructions
The massager is designed for simple operation with a single control button.
- Power On / Activate Massage with Heat: Press the ON/OFF button once. The massage nodes will begin to rotate, and the heat function will activate, indicated by the red illumination of the nodes.
- Turn Off Heat / Continue Massage: Press the ON/OFF button a second time. The red illumination will turn off, but the massage nodes will continue to rotate.
- Power Off: Press and hold the ON/OFF button for a few seconds until the massager completely stops.
The massager features an automatic one-minute timer that changes the direction of the massage nodes periodically to ensure comprehensive coverage of the muscle area.


Figure 5: Examples of massager usage on the neck (left) and leg (right).
Maintenance
Proper maintenance ensures the longevity and optimal performance of your massager.
- Cleaning: Always unplug the massager before cleaning. Wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Storage: Store the massager in a cool, dry place away from direct sunlight and extreme temperatures. Avoid placing heavy objects on top of the massager.
- Cord Care: Do not wrap the power cord tightly around the massager. Avoid kinking or twisting the cord.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Not properly plugged in; power outlet issue; damaged cord/adapter. | Ensure the power adapter is securely connected to both the massager and a working power outlet. Try a different outlet. Inspect the cord and adapter for visible damage. |
| Heat function is not working. | Heat function not activated; internal issue. | Press the ON/OFF button once to activate both massage and heat. If still not working, contact customer support. |
| Massage nodes stop rotating. | Overheating protection activated; power interruption. | Unplug the massager and allow it to cool down for at least 30 minutes before attempting to use it again. Check power connection. |
If the problem persists after attempting the above solutions, please contact LiBa customer support for assistance.
Specifications
| Attribute | Detail |
|---|---|
| Brand | LiBa |
| Model Number | SNMP0318 |
| Product Dimensions | 13 x 7 x 4 inches |
| Item Weight | 2 Pounds |
| Material | Plastic |
| Power Source | AC |
| Use For | Neck, Back, Abdomen, Calf, Thigh |
| Date First Available | March 19, 2015 |
| Manufacturer | LiBa |
Warranty and Support
LiBa stands behind the quality of its products.
- Warranty: The LiBa Shiatsu Neck & Back Massager Pillow includes a 3-year warranty.
- Money-Back Guarantee: A 90-day "No questions asked" money-back guarantee is provided.
- Customer Support: For any questions, issues, or warranty claims, please contact LiBa customer support. Refer to the product packaging or the official LiBa website for contact information.




