Jabra Evolve 65 UC Wireless Headset Instruction Manual

1. Introduction

The Jabra Evolve 65 UC Wireless Headset is designed to provide superior wireless connectivity and exceptional sound quality for calls and music. This headset features industry-leading wireless performance, passive noise cancellation, and an all-day battery life, making it suitable for professional use across various platforms.

Key Features:

• Industry-Leading Wireless Performance: Enjoy superior wireless connectivity with a range of up to 30 meters (100 feet), allowing freedom of movement while maintaining sound quality.
• Integrated Busy Light: Overcome interruptions with a built-in busy light that signals to colleagues when you are on a call, acting as a do-not-disturb indicator.
• Passive Noise Cancellation: Specially designed ear cushions provide passive noise cancellation, effectively eliminating high-frequency noises such as human voices.
• All-Day Battery: Offers up to 14 hours of talk time. The headset can also be charged via USB while in use.
• Superior Dual Connectivity: Connect wirelessly via Bluetooth (USB dongle for PCs included) or directly using a USB cable. Dual connectivity allows simultaneous connection to your PC and one other Bluetooth device.
• Broad Compatibility: This professional headset is compatible with all leading Unified Communications (UC) platforms, including Skype for Business, Cisco, and most popular online voice call services.

2. What's in the Box

Your Jabra Evolve 65 UC Wireless Headset package includes the following items:

• Headset
• Accessories
• Warranty Statement

3. Product Overview

Familiarize yourself with the key components and features of your Jabra Evolve 65 UC Wireless Headset.

4. Setup

4.1. Connecting via Bluetooth

1. Ensure your Jabra Evolve 65 UC headset is charged.
2. Turn on the headset and activate Bluetooth pairing mode (refer to the quick start guide for specific button presses).
3. On your device (PC, tablet, or smartphone), enable Bluetooth and search for available devices.
4. Select 'Jabra Evolve 65' from the list of devices to pair.
5. Once paired, the headset will indicate a successful connection.

4.2. Connecting via USB

1. Locate the USB cable provided with your headset.
2. Plug one end of the USB cable into the headset's charging port.
3. Plug the other end of the USB cable into an available USB port on your PC.
4. The headset will automatically connect and be ready for use. This connection also charges the headset.

4.3. Dual Connectivity

The Jabra Evolve 65 UC supports dual connectivity, allowing you to connect to two Bluetooth devices simultaneously. For example, you can connect to your PC via the USB dongle and to your smartphone via Bluetooth at the same time. This enables seamless switching between calls on different devices.

5. Operating Instructions

5.1. Call Control

Use the integrated controls on the headset to manage your calls:

• Answer/End Call: Press the dedicated call control button.
• Adjust Volume: Use the volume up/down buttons located on the earcup.
• Mute Microphone: A dedicated mute function is available on the headset.

5.2. Microphone Usage

The headset features a flexible microphone boom arm. Position the microphone close to your mouth for optimal voice pickup. When not on a call, the microphone can be discreetly folded away.

5.3. Busy Light

The integrated busy light automatically illuminates when you are on a call, signaling to others that you are occupied. This feature helps minimize interruptions in busy work environments.

5.4. Passive Noise Cancellation

The design of the ear cushions provides passive noise cancellation, reducing high-frequency ambient noise to help you concentrate on your calls and work.

6. Battery and Charging

The Jabra Evolve 65 UC headset offers reliable battery performance for extended use.

• Talk Time: Up to 14 hours on a full charge.
• Music Time: Approximately 10 hours.
• Charging Time: A full charge takes approximately 120 minutes (2 hours).
• Charging Method: Connect the headset to a USB power source using the provided USB cable. The headset can be used while charging.

7. Maintenance

To ensure the longevity and optimal performance of your Jabra Evolve 65 UC headset, follow these maintenance guidelines:

• Cleaning: Regularly wipe the ear cushions and headband with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use, store the headset in its provided carrying pouch to protect it from dust and damage.
• Temperature: Avoid exposing the headset to extreme temperatures (hot or cold) or high humidity.
• Water Resistance: The headset is not water resistant. Avoid contact with liquids.

8. Troubleshooting

If you encounter issues with your Jabra Evolve 65 UC headset, try the following troubleshooting steps:

• No Sound/Poor Sound Quality: Ensure the headset is properly paired and connected to your device. Check the volume levels on both the headset and your device.
• Microphone Not Working: Verify that the microphone boom arm is positioned correctly and not muted. Check your device's audio settings to ensure the Jabra headset is selected as the input device.
• Connection Issues: If experiencing intermittent disconnections, try re-pairing the headset with your device. Ensure there are no obstructions between the headset and the connected device, and that you are within the specified wireless range (30 meters/100 feet).
• Battery Not Charging: Ensure the USB cable is securely connected to both the headset and a working power source. Try a different USB port or cable if necessary.
• Headset Not Turning On: Ensure the headset has sufficient charge. If the battery is completely depleted, it may take a few minutes of charging before it can power on.

9. Specifications

10. Warranty and Support

10.1. Warranty Information

The Jabra Evolve 65 UC Wireless Headset comes with a 2-year limited warranty. Please refer to the warranty statement included in your product packaging for full terms and conditions.

10.2. Customer Support

For further assistance, technical support, or warranty claims, please visit the official Jabra support website or contact their customer service directly. Keep your proof of purchase and product serial number handy.

11. Related Videos

Watch the official product video for a visual guide on the Jabra Evolve 65 UC Wireless Headset.