Symbol Bar Code Scanners DS6708
Symbol DS6708 Bar Code Scanners User Manual
Model: DS6708
1. Introduction
The Symbol DS6708 is a versatile handheld imager designed to capture virtually any bar code (1D, 2D, and PDF417) and images. This device offers a comprehensive data capture solution, combining the functionality of a bar code scanner, digital camera, and document scanner into a single, cost-effective platform. It is ideal for various applications, including point-of-sale, inventory management, and document processing.

This image displays two Symbol DS6708 bar code scanners. The scanner on the left is light gray with dark gray accents and a yellow trigger button. The scanner on the right is black with dark gray accents and a yellow trigger button. Both scanners feature an ergonomic handheld design suitable for point-of-sale and data capture applications.
2. Package Contents
Please verify that your package contains the following items:
- Symbol DS6708 Bar Code Scanner
- PS/2 Cable (Keyboard Wedge)
- Quick Start Guide (if included)
If any items are missing or damaged, please contact your vendor or Symbol customer support immediately.
3. Setup
3.1 Connecting the Scanner
The DS6708 scanner is designed for easy integration. Follow these steps to connect it to your host system:
- Power Off Host System: Ensure your computer or point-of-sale (POS) system is powered off before connecting the scanner.
- Locate PS/2 Port: Identify the PS/2 keyboard port on your host system. This is typically a round, purple port.
- Connect PS/2 Cable: Plug the PS/2 cable from the scanner into the PS/2 keyboard port on your host system. If you are using an existing keyboard, you may need a Y-cable adapter (not included) to connect both the scanner and the keyboard to the same port.
- Power On Host System: Turn on your host system. The scanner will typically be detected automatically.
- Test Scanner: Open a text editor (e.g., Notepad) or a data entry field in your application and scan a known bar code. The scanned data should appear on the screen.
For other interface types (e.g., USB, RS-232), refer to the full product reference guide for specific connection instructions and driver installation if required.
4. Operating the Scanner
4.1 Basic Bar Code Scanning
To scan a bar code:
- Aim: Point the scanner's illumination window at the bar code.
- Press Trigger: Press and hold the trigger button. An aiming pattern will project from the scanner.
- Position: Center the aiming pattern over the bar code.
- Scan: Once the bar code is successfully read, the scanner will emit a good read beep and the LED indicator will flash green. Release the trigger.
The scanned data will be transmitted to your host system as if it were typed on a keyboard.
4.2 Imaging and Document Capture
The DS6708 can also capture images and documents. This functionality typically requires specific software applications on your host system to initiate and process image captures. Refer to your application's documentation for instructions on using the imaging features of the DS6708.
- Image Capture: For capturing images of items, ensure the item is well-lit and within the scanner's field of view.
- Document Capture: For capturing documents, place the document flat and ensure the entire document is within the aiming pattern.
5. Maintenance
5.1 Cleaning the Scanner
To ensure optimal performance, keep the scanner's window clean. Follow these guidelines:
- Power Off: Disconnect the scanner from its power source before cleaning.
- Cleaning Solution: Use a soft, clean cloth dampened with a mild cleaning solution (e.g., isopropyl alcohol or a non-abrasive glass cleaner). Do not spray cleaning solution directly onto the scanner.
- Wipe Gently: Gently wipe the scanning window and the exterior casing. Avoid using abrasive materials or harsh chemicals that could scratch or damage the scanner.
- Dry Thoroughly: Allow the scanner to air dry completely before reconnecting it to the host system.
5.2 General Care
- Avoid dropping the scanner or subjecting it to severe impacts.
- Do not expose the scanner to extreme temperatures or humidity.
- Keep the scanner away from strong magnetic fields.
6. Troubleshooting
If you encounter issues with your DS6708 scanner, try the following troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not powering on | Cable not properly connected; Host system not powered on | Ensure the PS/2 cable is securely connected. Verify the host system is powered on. |
| No data transmitted after scanning | Incorrect interface configuration; Application not in focus; Scanner not recognized by host | Ensure the correct interface is selected (if configurable). Click into the text field of your application. Reconnect the scanner or restart the host system. |
| Scanner beeps but no data | Host system keyboard lock; Incorrect keyboard layout | Check if the keyboard is locked. Ensure the scanner's keyboard layout matches your host system's keyboard layout (may require scanning configuration bar codes). |
| Cannot read certain bar codes | Bar code symbology disabled; Damaged or poorly printed bar code; Insufficient lighting | Enable the required bar code symbology (refer to the full product reference guide). Try scanning a different, known good bar code. Ensure adequate lighting. |
If the problem persists, consult the comprehensive Symbol DS6708 Product Reference Guide or contact Symbol technical support.
7. Specifications
Key specifications for the Symbol DS6708 Bar Code Scanner:
- Model: DS6708
- ASIN: B00O3BON3C
- Description: DS6708-SMBK0100ZR - Symbol DS6708 Scanner (Keyboard Wedge - Ready-to-Go Kit. Scanner with Data Capture capability & PS/2 Cable included.) - Color: Black.
- Connectivity: Keyboard Wedge (PS/2)
- Scanning Capability: 1D, 2D, PDF417 bar codes, Image Capture
- Date First Available: October 6, 2010
For a complete list of technical specifications, including decode ranges, electrical characteristics, and environmental specifications, please refer to the official Symbol DS6708 Product Reference Guide.
8. Warranty and Support
8.1 Product Warranty
The Symbol DS6708 Bar Code Scanner typically comes with a standard manufacturer's warranty. The duration and terms of the warranty may vary by region and reseller. Please refer to the warranty card included with your product or visit the official Symbol (now Zebra Technologies) website for detailed warranty information.
8.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Symbol (Zebra Technologies) customer support. Support contact information can usually be found on the manufacturer's website or in the product documentation.
- Online Resources: Visit the Zebra Technologies support portal for drivers, firmware, and comprehensive product manuals.
- Contact Information: Refer to the official Zebra Technologies website for current phone numbers and email support options.