1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your TVS MSP 240 Classic Plus Dot Matrix Printer. The MSP 240 Classic Plus is a robust 24-wire, 136-column dot matrix printer designed for reliable performance in various business environments, including printing reports, proposals, letters, statements, and journals. It features a printing speed of 400 characters per second (CPS) and includes both parallel and USB interfaces for easy connectivity.
Please read this manual thoroughly before using the printer to ensure proper setup and to maximize its operational lifespan.

Figure 1: TVS MSP 240 Classic Plus Dot Matrix Printer. This image displays the printer from a slightly elevated front-right angle, showing its dark grey casing, the paper feed cover open, and the blue branding strip with "TVS MSP SERIES India's largest selling dot matrix printers" text. The control panel buttons are visible on the right side.
2. Safety Information
- Ensure the printer is connected to a grounded power outlet with the correct voltage (90V to 270 VAC).
- Do not expose the printer to water or excessive humidity.
- Avoid placing the printer in direct sunlight or near heat sources.
- Do not block ventilation openings on the printer.
- Keep hands and loose clothing away from moving parts during operation.
- Unplug the printer from the power outlet before cleaning or performing any maintenance.
- Use only TVS-approved ribbon cartridges and paper to prevent damage and ensure optimal performance.
3. Package Contents
Verify that all items listed below are present in the printer package:
- TVS MSP 240 Classic Plus Dot Matrix Printer unit
- Power Cable
- Ribbon Cartridge
- User Manual (this document)
- USB Cable (may vary by region/package)
4. Setup
4.1 Unpacking and Placement
- Carefully remove the printer from its packaging.
- Remove all protective tapes and packing materials.
- Place the printer on a stable, level surface with adequate ventilation.
4.2 Connecting Power
- Ensure the printer's power switch is in the OFF position.
- Connect the power cable to the printer's power input port.
- Plug the other end of the power cable into a grounded electrical outlet.
4.3 Connecting to a Computer
The TVS MSP 240 Classic Plus supports both USB and Parallel interfaces.
- USB Connection: Connect one end of the USB cable to the printer's USB port and the other end to an available USB port on your computer.
- Parallel Connection: Connect one end of the parallel cable to the printer's parallel port and the other end to the parallel port on your computer.
4.4 Installing the Ribbon Cartridge
- Open the printer cover.
- Locate the ribbon cartridge slot.
- Carefully insert the ribbon cartridge, ensuring it clicks into place. Follow the arrows or guides inside the printer for correct orientation.
- Ensure the ribbon is properly threaded through the print head mechanism.
- Close the printer cover.
4.5 Loading Paper
The printer supports various paper types, including continuous forms and single sheets.
- Adjust the paper guides to match the width of your paper.
- For continuous forms, feed the paper from the rear of the printer, ensuring the sprocket holes align with the tractor feed pins.
- For single sheets, feed the paper from the front slot, ensuring it is straight.
- Press the LOAD/EJECT button to feed the paper to the correct printing position.
4.6 Driver Installation
After connecting the printer to your computer, you may need to install the appropriate printer drivers.
- For Windows operating systems, the printer drivers may install automatically upon connection.
- If automatic installation does not occur, refer to the driver CD provided with your printer or download the latest drivers from the official TVS website.
- Follow the on-screen instructions to complete the driver installation.
5. Operating the Printer
5.1 Basic Printing
- Ensure the printer is powered ON and paper is loaded correctly.
- Open the document you wish to print on your computer.
- Select "Print" from the application's menu (e.g., File > Print).
- Choose "TVS MSP 240 Classic Plus" from the list of available printers.
- Adjust print settings (e.g., paper size, orientation) as needed.
- Click "Print" to start the printing process.
5.2 Control Panel Functions
The printer's control panel typically includes buttons for various functions:
- POWER: Turns the printer ON or OFF.
- ONLINE/OFFLINE: Toggles the printer's status between ready to print and paused.
- LOAD/EJECT: Feeds paper or ejects the current sheet/form.
- FORM FEED (FF): Advances paper to the next top-of-form position.
- LINE FEED (LF): Advances paper by one line.
6. Maintenance
6.1 Ribbon Cartridge Replacement
Replace the ribbon cartridge when print quality deteriorates or the ribbon is visibly worn. The TVS Ink bank ribbon cartridge is designed for long life (10 million characters).
- Ensure the printer is turned OFF.
- Open the printer cover.
- Carefully remove the old ribbon cartridge by lifting it out.
- Unpack the new TVS Ink bank ribbon cartridge.
- Install the new cartridge as described in Section 4.4.
- Close the printer cover.
6.2 Cleaning the Printer
Regular cleaning helps maintain printer performance and extends its lifespan.
- Exterior: Wipe the exterior of the printer with a soft, damp, lint-free cloth. Do not use abrasive cleaners or solvents.
- Interior: Periodically use a soft brush or compressed air to remove dust and paper debris from the paper path and print head area. Ensure the printer is OFF and unplugged before cleaning the interior.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Power cable not connected; power outlet faulty. | Check power cable connections; try a different outlet. |
| No print output. | Printer offline; no paper; ribbon exhausted; incorrect driver. | Press ONLINE button; load paper; replace ribbon; reinstall drivers. |
| Poor print quality. | Worn ribbon; print head dirty; incorrect paper type. | Replace ribbon; clean print head area; use recommended paper. |
| Paper jam. | Improper paper loading; foreign object in paper path. | Turn off printer, carefully remove jammed paper; check paper path for obstructions. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | TVS |
| Model Name | MSP 240 Classic Plus |
| Printing Technology | Dot Matrix (24-wire) |
| Print Speed | Up to 400 CPS (Characters Per Second) |
| Maximum Black and White Print Resolution | 240 dots per inch |
| Column Width | 136 Columns |
| Connectivity | USB, Parallel |
| Ribbon Type | TVS Ink bank ribbon cartridge (10 Million Characters life) |
| Input Voltage | 90V to 270 VAC |
| Item Dimensions (LxWxH) | 43.3 x 37.9 x 14.7 Centimeters |
| Item Weight | 7.03 kg |
| Special Features | Silicon Self Lubrication (Maintenance Free), 10000 Power-On Hours (Higher Reliability) |
9. Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official TVS website.
For technical assistance, troubleshooting beyond this manual, or to inquire about service, please contact TVS customer support. Contact details can typically be found on the TVS official website or on your product's packaging.





