1. Introduction
The Arzum Okka Turkish Coffee Machine, model OK001, is designed for preparing authentic Turkish coffee. This fully automatic machine offers convenience and a traditional brewing experience. It features a slow brewing option for a traditional taste, a direct-to-cup dispensing system, and a self-cleaning function. Users can select from three cup size options. Please read this manual carefully before use to ensure safe operation and optimal performance.
2. Safety Instructions
To prevent injury or damage, always follow basic safety precautions when using electrical appliances. This includes, but is not limited to:
- Read all instructions thoroughly before operating the appliance.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep the appliance out of reach of children and individuals with reduced physical, sensory, or mental capabilities.
- Ensure the appliance is connected to a power outlet with the specified voltage (220-240V, 50Hz).
- Unplug the machine from the outlet when not in use, before cleaning, or before assembling/disassembling parts.
- Do not operate the appliance if the power cord or plug is damaged, or if the appliance malfunctions or has been damaged in any way. Contact authorized service for repair.
- Place the appliance on a stable, dry, and level surface, away from hot surfaces or open flames.
- Avoid contact with hot surfaces during and immediately after operation. Use handles or knobs.
- Do not use the appliance outdoors.
- Use the appliance only for its intended purpose of preparing Turkish coffee.
3. Package Contents
Verify that all items are present in the package:
- Arzum Okka Turkish Coffee Machine (Model OK001)
- Cleaning Brush
- User Manual
4. Product Components
Familiarize yourself with the main parts of your Arzum Okka coffee machine:
- Water Tank: Removable for easy filling and cleaning.
- Coffee Brewing Chamber: Where coffee is prepared.
- Control Panel: Features buttons for operation and cup size selection.
- Coffee Spout: Dispenses brewed coffee directly into cups.
- Drip Tray: Collects any spills and is removable for cleaning.
- Power Cord: Connects the machine to the electrical supply.

Figure 4.1: Front view of the Arzum Okka Turkish Coffee Machine OK001.

Figure 4.2: Angled front view of the Arzum Okka Turkish Coffee Machine OK001, highlighting the coffee spout and control panel.

Figure 4.3: Side view of the Arzum Okka Turkish Coffee Machine OK001, showing the water tank area.

Figure 4.4: Back view of the Arzum Okka Turkish Coffee Machine OK001.
5. Setup
Follow these steps to set up your coffee machine for the first time:
- Unpack: Carefully remove the coffee machine and all accessories from its packaging. Retain packaging for future transport or storage.
- Placement: Place the machine on a stable, dry, and level surface, ensuring adequate ventilation around the unit.
- Initial Cleaning: Before first use, clean the removable water tank and the coffee brewing chamber with warm water and a mild detergent. Rinse thoroughly and dry.
- Fill Water Tank: Fill the removable water tank with fresh, cold drinking water up to the maximum fill line.
- Connect Power: Insert the power plug into a suitable electrical outlet (220-240V, 50Hz).

Figure 5.1: The power plug for the Arzum Okka Turkish Coffee Machine.
6. Operating Instructions
To brew Turkish coffee with your Arzum Okka machine:
- Ensure Water: Confirm that the water tank is filled with fresh water.
- Add Coffee: Open the lid of the coffee brewing chamber and add the desired amount of finely ground Turkish coffee. The machine supports brewing for one or two cups.
- Place Cup(s): Place your Turkish coffee cup(s) on the drip tray directly under the coffee spout.
- Select Cup Size: Use the control panel buttons to select the desired cup size (e.g., small, medium, large). The machine may also offer a slow brewing option for a more traditional taste.
- Start Brewing: Press the start button to begin the brewing cycle. The machine will automatically dispense the coffee once ready.
- Serve: Once the brewing cycle is complete and the machine indicates readiness, carefully remove your cup(s) of freshly brewed Turkish coffee.

Figure 6.1: The Arzum Okka machine preparing a single cup of Turkish coffee.

Figure 6.2: The Arzum Okka machine preparing two cups of Turkish coffee simultaneously.
7. Cleaning and Maintenance
Regular cleaning ensures optimal performance and longevity of your coffee machine:
- Unplug Before Cleaning: Always unplug the machine from the power outlet before cleaning.
- Exterior Cleaning: Wipe the exterior of the machine with a soft, damp cloth. Do not use abrasive cleaners or immerse the main unit in water.
- Removable Parts: Remove the water tank and drip tray. Wash them with warm water and a mild dish soap. Rinse thoroughly and dry completely before reassembling.
- Brewing Chamber: Use the provided cleaning brush to clean the coffee brewing chamber. The machine also features a self-cleaning function; refer to the machine's specific instructions for activating this cycle.
- Not Dishwasher Safe: This appliance and its components are not suitable for cleaning in a dishwasher.
8. Troubleshooting
If you encounter issues with your Arzum Okka coffee machine, refer to the following common problems and solutions:
- Machine Not Turning On:
- Ensure the power cord is securely plugged into both the machine and a working electrical outlet.
- Check if the power outlet is functional by plugging in another appliance.
- Coffee Not Brewing:
- Verify that the water tank is filled above the minimum level.
- Ensure the coffee brewing chamber is correctly placed and secured.
- Check if enough coffee grounds have been added.
- Coffee Taste is Off:
- Use fresh, finely ground Turkish coffee.
- Adjust the coffee-to-water ratio to your preference.
- Ensure the machine is clean and free from old coffee residues.
- Error Lights/Beeps:
- Consult the specific indicator lights or beep patterns in the full user manual for detailed error codes and solutions.
- Try unplugging the machine for a few minutes and then plugging it back in to reset.
If the problem persists after attempting these solutions, please contact customer support or an authorized service center.
9. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Arzum Okka |
| Model Number | OK001w |
| Capacity | 1 Liters |
| Color | White |
| Product Dimensions (DxWxH) | 25 cm x 32 cm x 33 cm |
| Item Weight | 4.2 Kilograms |
| Special Features | Thermal, Removable Tank, Programmable, Timer, Water Filter |
| Coffee Maker Type | Turkish Coffee Machine |
| Materials | Copper (finish) |
| Operation Mode | Fully Automatic |
| Power | 710 Watts |
| Voltage | 230 Volts |
| Power Source | AC Adapter |
| Filter Type | Reusable |
| Included Components | Cleaning Brush |
| Dishwasher Safe | No |

Figure 9.1: Product dimensions of the Arzum Okka Turkish Coffee Machine OK001.
10. Warranty and Support
Your Arzum Okka Turkish Coffee Machine OK001 comes with a warranty to ensure your peace of mind.
- Warranty Period: The product is covered by a warranty for 1 year or 3000 operating cycles, whichever comes first.
- Warranty Provider: This warranty is provided by "New Star", the exclusive authorized agent for Arzum Okka products in Egypt.
- Support: For warranty claims, technical support, or service inquiries, please contact "New Star" directly. Refer to your purchase documentation for their contact information.