Introduction
Thank you for choosing the Myson WDIA12M 12-Bar Wall Mount Towel Warmer. This electric towel warmer is designed to provide warm, dry towels and contribute to a comfortable bathroom environment. This manual provides essential information for the safe installation, operation, and maintenance of your new towel warmer. Please read all instructions carefully before installation and use, and retain this manual for future reference.

Figure 1: Myson WDIA12M 12-Bar Wall Mount Towel Warmer. This image shows the towel warmer mounted on a wall, featuring its 12 horizontal bars and matte finish.
Safety Instructions
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before installing or using this towel warmer.
- This appliance is for household use only. Do not use outdoors.
- Do not immerse the towel warmer in water or other liquids.
- Ensure the electrical supply matches the voltage specified on the product label.
- Always connect to a properly grounded outlet.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner.
- Keep the cord away from heated surfaces.
- Do not allow the cord to hang over the edge of a table or counter.
- Do not use this towel warmer for purposes other than drying and warming towels.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- The surface of the towel warmer can become hot during operation. Avoid direct contact with skin for prolonged periods.
- Installation must be performed by a qualified electrician in accordance with all local electrical codes.
Package Contents
Before beginning installation, ensure all components are present and undamaged. If any parts are missing or damaged, do not proceed with installation and contact customer support.
- Myson WDIA12M 12-Bar Wall Mount Towel Warmer unit
- Mounting brackets and hardware
- Installation template (if provided)
- User Manual (this document)
Installation and Setup
Tools Required: Drill, screwdriver, level, measuring tape, pencil.
- Choose Location: Select a suitable wall location in your bathroom, ensuring it is within reach of a grounded electrical outlet and away from direct water spray. Consider the height for easy access to towels.
- Mark Mounting Points: Use the provided installation template (if applicable) or measure and mark the drilling points for the mounting brackets on the wall. Ensure the marks are level.
- Drill Holes: Drill pilot holes at the marked locations. Use appropriate drill bits for your wall material (e.g., drywall anchors for drywall, masonry bits for tile/concrete).
- Attach Brackets: Secure the mounting brackets to the wall using the provided screws and anchors. Ensure they are firmly attached.
- Mount Towel Warmer: Carefully align the towel warmer with the mounted brackets and secure it in place. Follow specific instructions in the included hardware kit for attaching the warmer to the brackets.
- Connect Power: The Myson WDIA12M comes with a standard plug and a 4-foot cord. Plug the cord into a grounded electrical outlet. For a hardwired installation, consult a qualified electrician.
- Final Check: Ensure the towel warmer is securely mounted and all connections are tight.
Note: For optimal performance and safety, professional installation is recommended, especially for hardwired applications or if you are unsure about electrical work.
Operating Instructions
The Myson WDIA12M towel warmer is designed for continuous operation, providing consistent warmth. It uses low energy, comparable to a standard light bulb, making it safe to leave on 24 hours a day, 7 days a week.
- Power On: Once installed and plugged into a live electrical outlet, the towel warmer will begin to heat. There is no separate on/off switch on the unit itself.
- Warming Towels: Drape clean, dry or damp towels over the bars of the warmer. For best results, ensure towels are spread out to maximize contact with the heated bars.
- Heating Time: Allow approximately 30-60 minutes for towels to reach a comfortable warmth, depending on towel thickness and ambient room temperature.
- Power Off: To turn off the towel warmer, simply unplug it from the electrical outlet. For scheduled operation, consider using an external timer (not included) connected to the outlet.
Important: Do not overload the towel warmer with too many towels, as this can reduce heating efficiency and potentially cause overheating.
Maintenance
Regular cleaning and care will ensure the longevity and optimal performance of your Myson towel warmer.
- Cleaning: Disconnect the towel warmer from the power supply before cleaning. Use a soft, damp cloth to wipe down the surfaces. For stubborn spots, a mild, non-abrasive cleaner can be used.
- Avoid Abrasives: Do not use abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the matte finish.
- Drying: Ensure the towel warmer is completely dry before reconnecting it to the power supply.
- Inspection: Periodically inspect the power cord and plug for any signs of damage. If damage is found, discontinue use and contact customer support.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Towel warmer is not heating. |
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| Towels are not getting warm enough. |
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| Unusual odors or sounds. |
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If you encounter a problem not listed above, or if the suggested solutions do not resolve the issue, please contact Myson customer support.
Specifications
- Model: WDIA12M
- Heating Method: Electric
- Wattage: 195 Watts (as per product description)
- Number of Bars: 12
- Finish: Matte (Diamond)
- Product Dimensions: 4 x 22 x 54 inches
- Item Weight: 24 pounds
- Power Cord: Standard plug with 4-foot cord
- Certifications: ETL Approved
- Assembly Required: Yes
Warranty and Support
The Myson WDIA12M 12-Bar Wall Mount Towel Warmer comes with a Full 2 Year Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
What the Warranty Does Not Cover:
- Damage caused by improper installation or misuse.
- Damage caused by accidents, abuse, neglect, or unauthorized modification.
- Normal wear and tear.
For warranty claims, technical support, or to inquire about replacement parts, please contact Myson customer service. Please have your model number (WDIA12M) and proof of purchase available when contacting support.
Myson Customer Support: Refer to the Myson official website or your purchase documentation for the most current contact information.