Jabra Link 230 USB Adapter Instruction Manual

1. Introduction

The Jabra Link 230 is a USB adapter designed to seamlessly connect any corded Jabra Quick Disconnect (QD) headset to your computer. This adapter enables users to leverage the superior sound quality, noise-canceling capabilities, and all-day wearing comfort of their professional Jabra headset with various leading softphone applications. It provides a cost-effective solution for integrating Jabra headsets into unified communications environments.

2. Product Overview

The Jabra Link 230 USB Adapter facilitates the connection between a Jabra Quick Disconnect (QD) headset and a computer's USB-A port. It is a compact, wired device that ensures reliable audio transmission for communication applications.

Image: The Jabra Link 230 USB Adapter, featuring a USB-A connector on one end and a Quick Disconnect (QD) connector on the other, with a coiled cable.

3. Package Contents

• Jabra Link 230 USB Adapter
• Quick Start Guide (QSG)
• Warranty Statement

4. Setup Instructions

1. Connect to Computer: Insert the USB-A connector of the Jabra Link 230 adapter into an available USB-A port on your computer.
2. Connect Headset: Attach your Jabra Quick Disconnect (QD) headset to the QD connector on the other end of the Jabra Link 230 adapter. Ensure a secure connection.
3. System Recognition: The adapter is designed for plug-and-play functionality and should be automatically recognized by your operating system (Windows, macOS) without requiring additional drivers.
4. Verify Audio Settings: Open your computer's sound settings or your softphone application's audio preferences. Confirm that the "Jabra Link 230" is selected as the primary audio input (microphone) and output (speaker) device.

5. Operating Instructions

The Jabra Link 230 adapter itself does not feature physical controls. All operational functions are managed through your connected Jabra headset and your computer's software or softphone application.

• Volume Control: Adjust the listening volume using the volume controls on your computer's operating system or within your softphone application. If your Jabra headset has inline controls, these can also be used.
• Mute Function: To mute your microphone, use the mute button on your Jabra headset (if available) or the mute function provided by your softphone application.
• Call Control: Initiate, answer, or end calls using the controls on your Jabra headset or directly through your softphone application interface.

6. Maintenance

• Cleaning: Keep the adapter clean by wiping it with a dry, soft cloth. Avoid using liquid cleaners or abrasive materials.
• Storage: Store the adapter in a cool, dry place, away from direct sunlight and extreme temperatures.
• Handling: Do not attempt to disassemble or modify the adapter. Avoid pulling the cable excessively or bending the connectors sharply.

7. Troubleshooting

• Adapter Not Recognized:
  • Ensure the USB-A connector is fully inserted into a functional USB port.
  • Try connecting the adapter to a different USB port on your computer.
  • Restart your computer.
  • Check your computer's Device Manager (Windows) or System Information (macOS) to confirm the device is listed.
• No Sound or Microphone Not Working:
  • Verify that the Jabra Link 230 is selected as the default audio input and output device in your computer's sound settings and within your softphone application.
  • Ensure your Jabra QD headset is securely connected to the adapter.
  • Check that the headset's volume is not set to minimum and that the microphone is not muted.
• Poor Audio Quality:
  • Confirm all connections (USB and QD) are firm and secure.
  • Close any other applications that might be using audio resources or causing system strain.
  • Consider updating your computer's audio drivers if issues persist.

8. Specifications

9. Warranty and Support

For detailed warranty information, product registration, and technical support, please refer to the documentation included with your product or visit the official Jabra support website. Jabra provides resources and assistance to ensure optimal performance and longevity of your device.

Online Support: www.jabra.com/support