Introduction
This instruction manual provides essential information for the proper installation, operation, and maintenance of your GROHE IR-module Tectron Surf 38699. This infrared module is designed for wall mounting and use with compatible toilet tanks, enabling touchless flushing functionality. Please read this manual thoroughly before installation and use, and retain it for future reference.
Safety Information
- Installation must be performed by a qualified professional in accordance with local plumbing and electrical codes.
- Ensure the main power supply is disconnected before commencing any installation or maintenance work.
- Protect the module from extreme temperatures, direct sunlight, and corrosive chemicals.
- Do not attempt to modify or repair the module yourself. Contact qualified service personnel.
- Use only genuine GROHE spare parts and accessories.
Package Contents
Verify that all components are present before beginning installation:
- GROHE IR-module Tectron Surf 38699
- Mounting hardware
- Instruction manual
- Connection cables (as applicable for power and solenoid valve)
Setup and Installation
The GROHE IR-module Tectron Surf 38699 is designed for concealed wall mounting behind a compatible actuation plate. Accurate positioning and secure fastening are crucial for optimal performance.
Dimensions and Mounting

Figure 1: Technical dimensions for the GROHE IR-module Tectron Surf 38699. All measurements are in millimeters.
- Preparation: Ensure the wall cavity is prepared according to the dimensions provided in Figure 1. The module requires a recess for flush mounting.
- Electrical Connection: Connect the module to a 230V mains power supply. All electrical work must comply with local regulations and be performed by a certified electrician.
- Module Placement: Carefully insert the IR-module into the prepared wall cavity. Ensure the sensor is correctly oriented to align with the intended actuation plate.
- Secure Mounting: Use the provided mounting hardware to securely fasten the module within the wall.
- Connect to Toilet Tank: Connect the module's output to the solenoid valve of the compatible GROHE toilet tank flushing mechanism.
- Actuation Plate Installation: Install the chosen GROHE Tectron Surf actuation plate over the IR-module, ensuring it clicks securely into place and the sensor is unobstructed.
Compatible Actuation Plates

Figure 2: Overview of compatible GROHE actuation plates, including the Tectron Surf Infrared plate (38 699 001 chrom) designed for this module.
The IR-module Tectron Surf 38699 is specifically designed to work with GROHE Tectron Surf infrared actuation plates, such as model 38 699 001 (chrome), as shown in Figure 2. Ensure you use a compatible plate for proper functionality.
Operating Instructions
The GROHE IR-module Tectron Surf 38699 provides touchless flushing for your toilet. Once installed and powered, the system operates automatically.
- Automatic Flush: The infrared sensor detects presence in front of the toilet. After a user moves away from the detection zone, the system will automatically activate a flush.
- Manual Override (if applicable): Some actuation plates may offer a manual flush button. Refer to the specific actuation plate's manual for details on manual operation.
- Sensor Range: The sensor is calibrated for optimal detection range. Avoid placing objects directly in front of the sensor that could obstruct its view or cause unintended activation.
Maintenance
Regular cleaning and minimal maintenance will ensure the longevity and optimal performance of your GROHE IR-module Tectron Surf 38699.
- Cleaning the Actuation Plate: Clean the surface of the actuation plate regularly with a soft cloth and a mild, non-abrasive cleaner. Avoid harsh chemicals, abrasive sponges, or cleaners containing alcohol, acid, or chlorine, as these can damage the finish and sensor.
- Sensor Area: Ensure the infrared sensor area on the actuation plate remains clean and free from obstructions (e.g., dust, soap residue) to maintain accurate detection.
- Internal Module: The internal IR-module itself requires no user maintenance. Do not attempt to open or clean the module directly.
- Power Supply: As this is a mains-powered device, there are no batteries to replace.
Troubleshooting
If you experience issues with your GROHE IR-module Tectron Surf 38699, consult the following table before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| No flush activation. | No power supply. Sensor obstructed or dirty. Module not correctly connected to solenoid valve. | Check electrical connections and circuit breaker. Clean the sensor area on the actuation plate. Verify connections to the toilet tank mechanism. |
| Unintended flush activation. | Object too close to sensor. Reflective surfaces in sensor range. | Ensure no objects are within the sensor's immediate detection zone. Adjust sensor sensitivity if possible (refer to advanced settings if available, typically for professional adjustment). |
| Weak or incomplete flush. | Issue with toilet tank mechanism, not the IR-module. | Consult the toilet tank's instruction manual or contact a plumber. |
If the problem persists after attempting these solutions, please contact GROHE customer support or a qualified service technician.
Specifications
- Brand: GROHE
- Model Number: 38699001
- Item Dimensions (L x W x H): 37.5 x 19.1 x 6.8 cm (Note: These are typically package dimensions; refer to Figure 1 for module installation dimensions)
- Item Weight: 1 kg
- Number of Ports: 2
- Power Supply: 230V (mains powered)
- Application: Wall mounting for toilet tank
- Technology: Infrared (IR) sensor
Warranty and Support
GROHE products are manufactured to the highest standards and come with a manufacturer's warranty. For specific warranty terms and conditions applicable to your region, please refer to the warranty card included with your product or visit the official GROHE website.
For technical assistance, spare parts, or service inquiries, please contact GROHE customer support through their official website or the contact information provided in your product documentation. When contacting support, please have your model number (38699001) and purchase details readily available.
GROHE Official Website: www.grohe.ca (or relevant regional website)