Brookstone Shiatsu Neck and Back Massager with Heat

Important Safety Instructions

Please read all instructions carefully before using this massager. Failure to follow these instructions may result in electric shock, fire, or serious injury.

• Always unplug the massager from the electrical outlet immediately after use and before cleaning.
• Do not use while bathing or in a shower.
• Do not place or store the massager where it can fall or be pulled into a tub or sink.
• Do not place in or drop into water or other liquid.
• Never use pins or other metallic fasteners with this appliance.
• Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
• Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
• Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Contact customer support for examination and repair.
• Keep the cord away from heated surfaces.
• Never use while sleeping or drowsy.
• Never drop or insert any object into any opening.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• Do not use on infants, invalids, or a sleeping or unconscious person.
• Do not use on insensitive skin or on a person with poor blood circulation.
• Do not crush. Avoid sharp folds.
• Do not use this massager if you have any medical conditions, including but not limited to pregnancy, diabetes, heart disease, or if you have a pacemaker. Consult your physician before use.
• The heat feature should be used with caution. Prolonged exposure to heat may cause skin burns.

Product Overview

The Brookstone Shiatsu Neck and Back Massager with Heat is designed to provide deep-kneading shiatsu massage to soothe tired and aching muscles in the neck, shoulders, and back. It features selectable heat and two massage modes for a customizable experience, helping to promote relaxation and relieve muscle tension.

Key Features:

• 8 Deep-Kneading Shiatsu Massage Nodes: Provides a powerful and effective massage experience.
• Adjustable Positioning: Can be raised or lowered to target specific areas of the neck, shoulders, and back.
• Selectable Heat Function: Further relaxes muscles and enhances the massage experience.
• Two Selectable Massage Modes: Choose between auto-reversing and single-direction massage.

Setup

1. Unpack the Massager: Carefully remove the massager from its packaging. Retain packaging for storage or future transport.
2. Inspect for Damage: Before first use, visually inspect the massager for any signs of damage. Do not use if any damage is observed.
3. Connect to Power: Plug the power adapter into the massager's power input port, then plug the other end into a standard electrical outlet. Ensure the voltage matches the requirements specified on the adapter.

Operating Instructions

Familiarize yourself with the control panel located on one of the arm straps of the massager.

Controls:

• Power Button: Turns the massager on or off.
• Heat Button: Activates or deactivates the heat function.
• Mode/Direction Button: Changes the massage mode (auto-reversing or single direction).

Usage Steps:

1. Position the Massager: Place the massager over the desired area (neck, shoulders, or back). Use the arm straps to hold the massager in place and adjust the pressure.
2. Power On: Press the Power Button once to turn on the massager. The massage nodes will begin to rotate.
3. Select Massage Mode: Press the Mode/Direction Button to cycle between the two massage modes: auto-reversing (nodes change direction periodically) or single direction.
4. Activate Heat (Optional): Press the Heat Button to turn on the soothing heat function. Press it again to turn the heat off.
5. Adjust Pressure: Gently pull down on the arm straps to increase the intensity of the massage. Release the straps to decrease intensity.
6. Power Off: When finished, press the Power Button again to turn off the massager. Unplug the unit from the power outlet.

Note: It is recommended to limit massage sessions to 15-20 minutes to avoid over-stimulation of muscles.

Maintenance and Care

Cleaning:

• Always unplug the massager before cleaning.
• Wipe the surface of the massager with a soft, slightly damp cloth.
• Do not use abrasive cleaners, solvents, or harsh chemicals.
• Do not immerse the massager in water or any other liquid.

Storage:

• Store the massager in a cool, dry place.
• Avoid contact with sharp edges or pointed objects that could cut or puncture the fabric.
• Do not wrap the power cord tightly around the massager, as this can damage the cord.

Troubleshooting

• Massager does not turn on:
  • Ensure the power adapter is securely plugged into both the massager and a working electrical outlet.
  • Check if the power outlet is functional by plugging in another appliance.
• Massage nodes are not moving or moving slowly:
  • Ensure there are no obstructions preventing the nodes from rotating freely.
  • Reduce the pressure applied to the massager; excessive pressure can slow down the motor.
• Heat function is not working:
  • Verify that the heat button has been pressed and the indicator light (if present) is on.
  • Allow a few minutes for the heat to become noticeable.
• Unusual noises or odors:
  • Immediately discontinue use and unplug the massager.
  • Contact customer support for assistance.

Specifications

Warranty and Support

The Brookstone Shiatsu Neck and Back Massager (Model 863806) typically comes with a manufacturer's warranty. While specific terms may vary based on purchase location, Brookstone generally offers a 1-year limited warranty on its products when purchased directly from them.

For warranty claims, technical support, or inquiries regarding your massager, please refer to the contact information provided with your purchase receipt or visit the official Brookstone website. Keep your proof of purchase for warranty validation.