Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your StarTech.com 4-Port USB 3.0 SuperSpeed Hub (ST4300MINU3B). This portable hub expands your USB connectivity, converting a single USB 3.0 port into four external USB 3.0 ports. Its compact design and integrated cable make it suitable for use with laptops and Ultrabooks.
Image: The StarTech.com 4-Port USB 3.0 SuperSpeed Hub, black, with its integrated USB-A cable and four USB-A ports visible.
Package Contents
Verify that your package contains the following items:
- 1 x StarTech.com 4-Port USB 3.0 SuperSpeed Hub (ST4300MINU3B)
Product Features
- Adds four external USB 3.0 ports to a computer.
- Compact and portable design, suitable for travel.
- Supports SuperSpeed USB 3.0 data transfer rates up to 5Gbps.
- Backward compatible with USB 2.0 and 1.1 devices.
- USB-powered, requiring no external power adapter.
- Plug-and-play functionality, no additional software or drivers required.
- Compatible with various operating systems.
Setup
- Connect the Hub: Locate an available USB 3.0 port on your computer (PC, Mac, or Ultrabook). Plug the integrated USB-A cable from the ST4300MINU3B hub into this port.
- System Recognition: Your operating system will automatically detect and install the necessary drivers for the hub. This process typically takes a few moments.
- Connect Devices: Once the hub is recognized, you can connect up to four USB devices (e.g., keyboard, mouse, flash drive, external hard drive) to the available USB 3.0 ports on the hub.
The hub is USB-powered and does not require an external power source for most devices. For high-power USB devices, ensure your computer's USB port can supply sufficient power.
Operating Instructions
The StarTech.com 4-Port USB 3.0 SuperSpeed Hub operates on a plug-and-play basis. Once connected to your computer, it functions as an extension of your computer's USB ports.
- Data Transfer: Connect your USB 3.0 compatible devices to the hub for SuperSpeed data transfer rates up to 5Gbps. For optimal performance, ensure both the connected device and your computer's USB port support USB 3.0.
- Device Compatibility: The hub is backward compatible, allowing you to connect older USB 2.0 and USB 1.1 devices. These devices will operate at their respective maximum speeds.
- LED Indicator: The hub may feature an LED indicator to show power and activity status. Refer to the product's physical design for the exact location and behavior of any indicators.
Maintenance
To ensure the longevity and optimal performance of your USB hub, follow these simple maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the hub. Avoid using liquid cleaners or solvents, as they may damage the device.
- Storage: When not in use, store the hub in a cool, dry place, away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping the hub or subjecting it to strong impacts. Do not attempt to disassemble the device.
Troubleshooting
If you encounter issues with your StarTech.com USB hub, consider the following troubleshooting steps:
- Device Not Recognized:
- Ensure the hub's integrated cable is securely plugged into a functioning USB port on your computer.
- Try connecting the hub to a different USB port on your computer.
- Connect the USB device directly to your computer's port to verify the device itself is working.
- Restart your computer.
- Slow Data Transfer:
- Ensure the hub is connected to a USB 3.0 port on your computer. USB 3.0 ports are typically blue or marked with a 'SS' (SuperSpeed) symbol.
- Verify that the connected USB device also supports USB 3.0.
- Avoid connecting multiple high-bandwidth devices simultaneously if experiencing performance issues.
- Insufficient Power:
- The ST4300MINU3B is USB-powered. If connecting high-power devices (e.g., some external hard drives), ensure your computer's USB port can provide adequate power. Some devices may require direct connection to a powered USB port on the computer or an externally powered hub.
Specifications
| Model Number | ST4300MINU3B |
| Product Dimensions | 6.3 x 5.12 x 1.57 inches |
| Item Weight | 1.3 ounces |
| Hardware Interface | USB, USB 3.0 |
| Number of Ports | 4 x USB-A |
| Data Transfer Rate | Up to 5Gbps (USB 3.0 SuperSpeed) |
| Special Features | Lightweight, Portable, LED Indication, Powered (USB Bus-Powered) |
| Compatible Devices | Desktops, Laptops |
Warranty Information
StarTech.com products are backed by a manufacturer's warranty. For specific warranty terms and conditions applicable to your ST4300MINU3B hub, please refer to the warranty card included with your product or visit the official StarTech.com website. Keep your proof of purchase for warranty claims.
Technical Support
StarTech.com offers technical support to assist you with any questions or issues regarding your product. For support, please visit the StarTech.com website and navigate to the support section. You may find FAQs, driver downloads, and contact information for technical assistance.
