Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Amba Radiant Straight Hardwired Towel Warmer, Model RWH-SP. Please read all instructions carefully before installation and use. Retain this manual for future reference.

Image: Amba Radiant Straight Hardwired Towel Warmer in Polished finish.
Important Safety Information
WARNING: This appliance is intended for heating towels and bathrobes only. Do not use it for drying other items such as clothing or shoes. This product is designed for hardwired installation and requires connection to a dedicated electrical circuit by a qualified electrician in accordance with all local and national electrical codes.
- Ensure the power supply is disconnected before installation or maintenance.
- Do not immerse the towel warmer in water or other liquids.
- Avoid placing flammable materials near the towel warmer.
- The surface of the towel warmer can become hot during operation. Exercise caution, especially around children or individuals with reduced physical, sensory, or mental capabilities.
- Do not operate the towel warmer if it has a damaged cord or plug, or if it has been dropped or damaged in any manner.
Setup and Installation
The Amba Radiant Straight Towel Warmer Model RWH-SP is designed for hardwired installation. Professional installation by a licensed electrician is strongly recommended to ensure compliance with electrical codes and safe operation.
For detailed installation instructions, please refer to the official User Guide (PDF).
Installation Steps Overview:
- Prepare Wiring: For hardwired models, the existing plug must be removed. This involves carefully cutting the plug from the power cord.
- Separate Wires: Carefully separate the individual wires within the power cord.
- Thread Cable: Thread the power cable through the designated opening in the cover plate.
- Attach Cover Plate and Power Tube: Secure the cover plate and power tube to the wall, ensuring all electrical connections are made correctly and safely within a junction box.
- Mounting: Mount the towel warmer securely to the wall using the provided hardware. Ensure it is level and stable.
- Electrical Connection: Connect the hardwired unit to the household electrical supply. This typically involves connecting the live, neutral, and ground wires to a suitable wall switch or timer.

Image: Step 1 - Cutting the outlet plug for hardwired installation.

Image: Step 2 - Separating the wires from the power cord.

Image: Step 3 - Threading the power cable through the cover plate.

Image: Step 4 - Attaching the cover plate and power tube to the wall.
Note: Some users opt to install a programmable timer switch for convenience, allowing the towel warmer to operate only when needed.

Image: Amba Radiant Straight Towel Warmer, ready for use.
Operating Instructions
The Amba Radiant Straight Towel Warmer features a built-in on/off switch for easy control. Once installed and powered, the unit will begin to heat.
Usage:
- Power On: Locate the integrated toggle switch, typically found at the bottom of one of the vertical bars, and switch it to the 'On' position.
- Pre-heating: Allow approximately 30-60 minutes for the towel warmer to reach its optimal operating temperature. The unit heats quickly, with both horizontal and vertical bars providing warmth.
- Placing Towels: Drape towels or bathrobes over the ten crossbars. For optimal warming and drying, ensure towels are spread out as much as possible to maximize contact with the heated bars.
- Power Off: When not in use, switch the unit off to conserve energy.

Image: Towel warmers typically take 30-60 minutes to reach full temperature.

Image: Best practice for hanging towels on a heated rack.

Image: Towel warmer in use, warming two towels.
Official Product Videos:
Video: Learn how to wrap yourself in a warm, cozy towel or bathrobe after every bath or shower with an Amba towel warmer.
Video: Discover how to upgrade your bathroom by replacing a standard towel bar with a heated towel rack.
Maintenance
The Amba Radiant Straight Towel Warmer is constructed from durable 18/8 stainless steel, requiring minimal maintenance.
- Cleaning: To clean the surface, wipe with a soft, damp cloth. For stubborn spots, a mild, non-abrasive stainless steel cleaner can be used. Always wipe in the direction of the grain.
- Avoid: Do not use abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the polished finish.
- Inspection: Periodically inspect the unit for any signs of wear or damage to the electrical components or mounting. If any issues are found, discontinue use and contact a qualified electrician or Amba customer support.
Troubleshooting
If your Amba Radiant Straight Towel Warmer is not functioning as expected, please review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Towel warmer does not heat up. | No power supply. On/off switch is off. Faulty wiring connection. | Check the circuit breaker. Ensure the on/off switch is in the 'On' position. Contact a qualified electrician to inspect the wiring. |
| Towel warmer is not warm enough. | Towels are too thick or too many. Insufficient pre-heating time. | Ensure towels are spread out to maximize contact with heated bars. Allow 30-60 minutes for the unit to reach full temperature. |
| Unit makes unusual noises. | Loose mounting. Internal component issue. | Check mounting screws and tighten if necessary. Discontinue use and contact Amba customer support. |
If the problem persists after attempting these solutions, please contact Amba customer support or a qualified service technician.
Specifications
| Feature | Detail |
|---|---|
| Model Number | RWH-SP |
| Brand | Amba |
| Color | Polished |
| Material | 304 Stainless Steel |
| Product Dimensions (L x W x H) | 4.75" x 24.5" x 31.88" |
| Item Weight | 11.1 pounds |
| Installation Type | Hardwired |
| Number of Crossbars | 10 |
| UPC | 747925092740 |
Warranty and Support
For warranty information, product support, or to inquire about repairs, please contact Amba Products directly. Refer to the official Amba website or the included User Guide for specific warranty terms and contact details.
Manufacturer: Amba
Seller: Amba Products