Product Overview
The Fermax Loft 3399 is a universal intercom handset designed for use with various manufacturers' 5-wire door entry systems. This model, 3431, provides reliable communication and door release functionality for residential and commercial applications.
Key Features:
- Universal compatibility with 5-wire door entry systems.
- Durable Acrylonitrile Butadiene Styrene (ABS) construction.
- Ergonomic design for comfortable use.
- Adjustable audio levels for microphone and speaker (as noted by users).
- Magnetic handset retention for secure placement.
Setup and Installation
Installation of the Fermax Loft 3399 intercom requires careful attention to wiring. It is recommended that installation be performed by a qualified technician.
Before Installation:
- Ensure the main power supply to the door entry system is disconnected before beginning any wiring.
- Identify the existing wiring from your old intercom unit. It is highly recommended to take a photograph of the current wiring connections and label each wire before disconnection.
- Refer to the wiring diagram provided with your specific unit, which details connections for various intercom systems.
Wiring Instructions (General 5-Wire System):
The Fermax Loft 3399 is designed for 5-wire systems. The typical connections are:
- Audio In: Connect the incoming audio wire.
- Audio Out: Connect the outgoing audio wire.
- Call Signal: Connect the wire for the call signal (buzzer).
- Door Release: Connect the wire for the door release mechanism.
- Common Ground: Connect the common ground wire.
Ensure the correct setting of the internal switch (SW2) for electronic (E) or traditional (Z) call systems, as per your building's setup. This switch is usually located inside the unit.
Mounting:
Mount the unit securely to a wall using appropriate screws and anchors. Ensure the unit is level and all wires are neatly tucked away.
Figure 1: Fermax Loft 3399 Universal Intercom System. The image displays the white wall-mounted base unit on the left, featuring a blue circular button and a small lever. To the right, the white handset is shown, connected to the base by a coiled white cord. The handset has an earpiece slot, a speaker grille, and a button for door release.
Operating Instructions
Receiving a Call:
When someone rings your apartment or unit, the intercom will emit a call signal (buzzer sound). Lift the handset from its base to answer the call.
Speaking to Visitor:
Speak into the microphone located on the handset. Listen for the visitor's response through the earpiece. Ensure clear communication by speaking directly into the microphone.
Door Release:
To open the main entrance door, press the dedicated door release button on the handset. This button is typically located on the side or front of the handset.
Adjusting Volume:
The Fermax Loft 3399 features internal potentiometers for adjusting the microphone and speaker volume. These adjustments are typically made during installation using a small screwdriver. If audio levels are too high or too low, consult your installer or refer to the detailed wiring manual for precise adjustment points.
Maintenance
The Fermax Loft 3399 intercom system requires minimal maintenance to ensure long-lasting performance.
- Cleaning: Wipe the exterior surfaces of the intercom unit and handset with a soft, dry cloth. For stubborn marks, a slightly damp cloth with mild soap can be used, followed by drying. Avoid abrasive cleaners, solvents, or excessive moisture.
- Inspection: Periodically check the coiled cord connecting the handset to the base for any signs of wear or damage. Ensure the handset sits securely on its magnetic base.
- Environmental Conditions: Keep the unit away from direct sunlight, extreme temperatures, and high humidity to prevent damage.
Troubleshooting
If you encounter issues with your Fermax Loft 3399 intercom, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No sound from earpiece or speaker. | Incorrect wiring; volume too low; faulty unit. | Check wiring connections against the diagram. Adjust internal volume potentiometers. If problem persists, contact a technician. |
| Visitor cannot hear me / I cannot hear visitor clearly. | Microphone/speaker volume too low/high; faulty microphone/speaker. | Adjust internal microphone and speaker potentiometers. Ensure you are speaking directly into the microphone. |
| Door release button not working. | Incorrect wiring; faulty door release mechanism; faulty button. | Verify door release wiring. Check the building's main door release system. Contact a technician if the button is unresponsive. |
| No call signal (buzzer) when someone rings. | Incorrect wiring for call signal; SW2 switch set incorrectly; faulty buzzer. | Check call signal wiring. Ensure SW2 switch is set correctly (Z for traditional, E for electronic). |
For complex issues or if troubleshooting steps do not resolve the problem, it is advisable to contact a professional intercom technician or Fermax customer support.
Specifications
| Brand | FERMAX |
| Model Number | 3431 |
| Part Number | 3431 |
| Product Dimensions (L x W x H) | 8.8 x 5.8 x 25.8 cm |
| Item Weight | 300 g |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Caller Identification | No |
| GTIN | 08424299033990 |
| UPC | 634563167919, 793518129669 |
Warranty and Support
For information regarding warranty coverage, please refer to the documentation provided at the time of purchase or contact your retailer. Fermax products typically come with a manufacturer's warranty against defects in materials and workmanship.
For technical support, spare parts, or service inquiries, please contact Fermax customer service or visit the official Fermax website. When contacting support, please have your product model number (3431) and purchase details readily available.
You can find more information and contact details on the official Fermax website.
