1. Introduction
The Thomas AQUA+ PET & FAMILY Vacuum Cleaner is designed for comprehensive cleaning, specializing in the removal of pet hair, stains, and odors. This appliance utilizes an advanced water filtration system for effective dust and allergen retention, alongside a spray extraction system for deep wet cleaning of carpets and upholstery. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your vacuum cleaner.
2. Safety Instructions
Please read all safety instructions carefully before using the appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always ensure the power supply matches the voltage specified on the appliance rating label.
- Do not immerse the appliance in water or other liquids.
- Do not use the appliance to vacuum flammable or combustible liquids, hot ashes, or sharp objects.
- Keep children and pets away from the appliance during operation.
- Unplug the appliance from the power outlet before cleaning, performing maintenance, or when not in use.
- Do not operate the appliance with a damaged cord or plug. Contact authorized service personnel for repairs.
- Use only manufacturer-recommended attachments and accessories.
3. Package Contents
Carefully unpack your Thomas AQUA+ PET & FAMILY Vacuum Cleaner and check that all components are present and undamaged. The package typically includes:
- Main Vacuum Unit
- Flexible Hose
- Telescopic Tube
- AQUA+ Water Filter System
- Carpet Nozzle
- Upholstery Nozzle
- Crevice Nozzle
- Wet Spray Extraction Nozzle for Carpets
- Wet Spray Extraction Nozzle for Upholstery
- Accessory Holder

4. Setup
4.1 Initial Assembly
- Attach the flexible hose to the suction inlet on the main unit until it clicks into place.
- Connect the telescopic tube to the hose handle.
- Select the appropriate nozzle for your cleaning task and attach it to the telescopic tube.
4.2 Preparing for Dry Vacuuming (Water Filtration)
- Open the main unit and remove the AQUA+ water filter system.
- Fill the water tank of the AQUA+ system with approximately 1 liter of clean tap water. Do not exceed the MAX fill line.
- Carefully reinsert the AQUA+ system into the main unit, ensuring it is securely seated.
- Close the main unit lid until it locks.

4.3 Preparing for Wet Cleaning (Spray Extraction)
- Ensure the AQUA+ water filter system is correctly installed and filled with clean water.
- Fill the external fresh water tank (if applicable, or the designated compartment) with clean water and a suitable cleaning solution (follow solution manufacturer's instructions for dilution).
- Attach the desired wet spray extraction nozzle (for carpets or upholstery) to the telescopic tube.
- Connect the spray hose from the main unit to the nozzle.
5. Operating Instructions
5.1 Dry Vacuuming
The AQUA+ system effectively binds dust, pet hair, and allergens in water, preventing them from being released back into the air.
- Ensure the appliance is set up for dry vacuuming as described in Section 4.2.
- Plug the power cord into a suitable electrical outlet.
- Press the power button to turn on the vacuum cleaner.
- Move the nozzle slowly and steadily over the surface to be cleaned.
- After use, turn off the appliance and unplug it. Proceed to maintenance (Section 6).

5.2 Wet Cleaning (Spray Extraction)
This mode is ideal for deep cleaning carpets, rugs, and upholstery, effectively removing stubborn stains and odors.
- Ensure the appliance is set up for wet cleaning as described in Section 4.3.
- Plug the power cord into a suitable electrical outlet.
- Press the power button to turn on the vacuum cleaner. Activate the spray function (if a separate button is present).
- Spray the cleaning solution onto the surface by pressing the trigger on the nozzle.
- Move the nozzle slowly over the sprayed area to extract the dirty solution. Overlap passes slightly.
- For heavily soiled areas, you may need to repeat the process.
- After use, turn off the appliance and unplug it. Proceed to maintenance (Section 6).

6. Maintenance
Regular cleaning and maintenance are crucial for optimal performance and longevity of your vacuum cleaner. It is recommended to clean the appliance after each use, especially after wet cleaning.
6.1 Emptying and Cleaning the AQUA+ System
- Unplug the vacuum cleaner from the power outlet.
- Open the main unit and carefully remove the AQUA+ water filter system.
- Pour the dirty water into a drain.
- Rinse the water tank and all components of the AQUA+ system thoroughly with clean water.
- Allow all parts to air dry completely before reassembling or storing.
6.2 Cleaning the Appliance Exterior and Accessories
- Wipe the exterior of the vacuum cleaner with a damp cloth. Do not use abrasive cleaners.
- Rinse all nozzles and attachments under running water to remove any debris. Ensure they are dry before storage.
- Check the hose for any blockages and clear them if necessary.
7. Troubleshooting
If you encounter issues with your vacuum cleaner, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No suction power | Hose or nozzle blocked; AQUA+ system not correctly installed; water tank empty (dry vacuuming). | Check and clear blockages; ensure AQUA+ system is properly seated; fill water tank. |
| Appliance does not turn on | Power cord not plugged in; no power from outlet; power button faulty. | Check power connection; test outlet with another device; contact service. |
| Water leaks during wet cleaning | Hose or nozzle not securely connected; seals damaged. | Ensure all connections are tight; inspect seals for damage and replace if necessary. |
| Poor spray function | Fresh water tank empty; spray nozzle clogged. | Refill fresh water tank; clean spray nozzle. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Thomas |
| Model Name | Thomas AQUA+ PET & FAMILY Vacuum Cleaner |
| Model Number | 788563 |
| Special Feature | Bagless with water filtration, Spray extraction system |
| Filter Type | Water |
| Recommended Surfaces | Carpet, Upholstery |
| Power Source | Corded Electric |
| Capacity | 1.8 Liters (water tank) |
| Recommended Product Uses | Removes pet hair, stains, and odors |
| Color | Black, Cyan, Magenta, Yellow |
| Noise Level | 72 Decibels |
| Electric Power | 1700 Watts |
| Portable | No |
| Number of Power Levels | 1 |
| Indoor/Outdoor Use | Indoor |
| Voltage | 220 Volt |
| Hose Length | 2 Meters |
| Form Factor | Canister |
| Country of Origin | China |
| Item Weight | 8.25 Kilograms |
| Dimensions (LxWxH) | 48.6L x 31.8W x 30.6H cm |
| Control Unit Type | Button |
| Connectivity Technology | Wired |
9. Warranty and Support
Your Thomas AQUA+ PET & FAMILY Vacuum Cleaner comes with a manufacturer's warranty of 2 years from the date of purchase. Please retain your proof of purchase for warranty claims.
For technical support, spare parts, or warranty inquiries, please contact Thomas customer service through their official website or the retailer where the product was purchased. Always provide your model number (788563) when contacting support.
