Introduction
This manual provides essential information for the safe and efficient operation of your Aroma Housewares Professional 20-Cup Digital Rice Cooker and Food Steamer. Please read all instructions carefully before use and retain for future reference.
This versatile appliance is designed to perfectly prepare various types of rice, steam meats and vegetables, and function as a slow cooker, simplifying your meal preparation.
Important Safeguards
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Read all instructions before use.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse cord, plug, or the appliance in water or other liquid.
- Close supervision is necessary when the appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or injury.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- Do not use the appliance for other than intended use.
- This appliance is for household use only.
Parts and Features

Figure 1: Front view of the Aroma Housewares ARC-2000A Digital Rice Cooker and Food Steamer, showing the main unit, lid, and digital control panel.
Control Panel Overview
The digital control panel features an LED display and various function buttons for easy operation:
- LED Display: Shows cooking time, delay timer, and status.
- Keep Warm Indicator: Illuminates when the unit is in Keep Warm mode.
- Power/Keep Warm Button: Turns the unit on/off and activates/deactivates Keep Warm mode.
- White Rice Button: For cooking white rice.
- Brown Rice Button: For cooking brown rice.
- Quick Rice Button: Reduces cooking time for rice.
- Smart Steam Button: For steaming food.
- Slow Cook (Low/High) Buttons: For slow cooking at low or high temperatures.
- Delay Timer Button: Sets a delayed start time for cooking.
Included Components
- Inner Cooking Pot (Nonstick)
- Steam Tray
- Rice Measuring Cup
- Serving Spatula
- Recipe Booklet
Setup and First Use
- Remove all packaging materials, stickers, and labels from the appliance.
- Wash the inner cooking pot, steam tray, rice measuring cup, and serving spatula in warm, soapy water. Rinse thoroughly and dry completely.
- Wipe the exterior of the rice cooker with a damp cloth. Do not immerse the main unit in water.
- Place the rice cooker on a dry, level, heat-resistant surface.
- Ensure the inner cooking pot is properly seated inside the main unit before adding ingredients.
Operating Instructions
Cooking Rice (White or Brown)
- Using the provided measuring cup, measure the desired amount of rice. Rinse rice in a separate bowl until water runs clear.
- Place rinsed rice into the inner cooking pot. Add water according to the water lines inside the pot or your preference.
- Close the lid securely.
- Plug the power cord into a wall outlet.
- Press the "White Rice" or "Brown Rice" button. The unit will automatically begin cooking.
- Once cooking is complete, the cooker will automatically switch to "Keep Warm" mode.
- For best results, allow rice to rest on "Keep Warm" for 5-10 minutes before serving.
Quick Rice Function
The "Quick Rice" function reduces the cooking time for rice. Follow the steps for cooking rice, but press the "Quick Rice" button instead of "White Rice" or "Brown Rice".
Steaming Food
- Add approximately 2-3 cups of water to the inner cooking pot.
- Place the steam tray into the inner pot.
- Arrange food to be steamed on the steam tray.
- Close the lid securely.
- Press the "Smart Steam" button. The display will show a countdown timer.
- Monitor food and remove when desired doneness is reached.
- To steam food while cooking rice, add water and rice to the inner pot, then place the steam tray with food on top before starting the rice cooking cycle.
Slow Cook Function
- Add ingredients for slow cooking to the inner cooking pot.
- Close the lid securely.
- Press the "Slow Cook" button once for "Low" or twice for "High". The display will show the default slow cook time.
- Adjust the cooking time if necessary using the arrow buttons (if available, or refer to specific model instructions for time adjustment).
- The unit will automatically switch to "Keep Warm" when slow cooking is complete.
Delay Timer Function
- Prepare ingredients as you would for regular cooking (rice, slow cook, etc.).
- Press the "Delay Timer" button. The display will show a default delay time.
- Use the arrow buttons (if available) to adjust the desired delay time (up to 15 hours).
- Press the desired cooking function button (e.g., "White Rice", "Brown Rice", "Slow Cook"). The delay timer will begin counting down.
- Once the delay time expires, the unit will automatically begin the selected cooking function.
Maintenance and Cleaning
Proper maintenance ensures the longevity and performance of your rice cooker.
Cleaning
- Always unplug the unit from the power outlet and allow it to cool completely before cleaning.
- Wash the inner cooking pot, steam tray, rice measuring cup, and serving spatula in warm, soapy water. These parts are dishwasher safe.
- Wipe the exterior of the main unit with a clean, damp cloth. Do not use abrasive cleaners or scouring pads.
- Ensure all parts are thoroughly dry before storing or next use.
- Do not immerse the main unit in water or any other liquid.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Rice is too dry/hard | Not enough water; rice not soaked (for brown rice); lid not sealed properly. | Add slightly more water next time; ensure lid is closed; soak brown rice for 30 minutes before cooking. |
Rice is too mushy/wet | Too much water; rice not rinsed; lid opened during cooking. | Reduce water slightly next time; rinse rice thoroughly; avoid opening lid during cooking. |
Rice sticks to bottom of pot | Not enough water; pot not nonstick anymore; "Keep Warm" cycle too long. | Add slightly more water; ensure inner pot is clean and undamaged; do not leave on "Keep Warm" for extended periods (over 2 hours). |
Unit does not turn on | Not plugged in; power outage; faulty outlet. | Check power cord connection; check circuit breaker; try a different outlet. |
LCD display not working properly | Internal malfunction. | Unplug and plug back in. If issue persists, contact customer support. |
Unit overheats during cooking | Insufficient water; sensor issue. | Ensure proper water levels. If issue persists, contact customer support. |
Steam escapes excessively from lid | Lid not properly sealed; gasket issue. | Ensure lid is closed securely. Check lid gasket for damage or misalignment. |
Specifications
- Model: ARC-2000A
- Capacity: 20 Cups (Cooked) / 10 Cups (Uncooked)
- Power Source: Corded Electric
- Voltage: 220 Volts
- Wattage: 2000 watts
- Material: Aluminum (Inner Pot), Stainless Steel (Lid Exterior)
- Color: White
- Dimensions: 10.8 x 10.8 x 11.2 inches
- Item Weight: 6.6 Pounds
- Special Features: Automatic Keep Warm, Timer, Programmable
- Care Instructions: Dishwasher Safe (removable parts)
Warranty and Support
For warranty information or product support, please contact Aroma Housewares customer service. Retain your proof of purchase for warranty claims.
You can visit the official Aroma Housewares website for further assistance and contact details: AROMA Store