Honeywell TH2210DH1000
Honeywell PRO 2000 Series Programmable Thermostat User Manual
Model: TH2210DH1000
Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Honeywell PRO 2000 Series Programmable Thermostat, model TH2210DH1000. This thermostat is designed for heat pump systems and offers 5+2 day programming for efficient temperature control.
Please read this manual thoroughly before installation and operation to ensure proper use and to maximize the benefits of your new thermostat.
Product Overview
The Honeywell PRO 2000 thermostat features a backlit digital display for easy reading of current and set temperatures. It provides precise comfort control and offers basic operation through easy-to-use slide switches for mode and fan control. The Adaptive Intelligent Recovery feature ensures your programmed temperature is reached by the scheduled time.

Figure 1: Front view of the Honeywell PRO 2000 thermostat. This image shows the digital display, 'Set', 'Hold', 'Run' buttons on the left, and up/down arrow buttons on the right. Below the display are slide switches for 'Em.Heat', 'Heat', 'Off', 'Cool' modes and 'Fan Auto', 'Fan On' settings.
Setup and Installation
Safety Precautions
- Turn off power: Always disconnect power to the heating/cooling system at the circuit breaker or fuse box before beginning installation to prevent electrical shock and damage to the unit.
- Voltage: This thermostat operates on 24 Volts. Ensure your system is compatible.
- Professional Installation: If you are unsure about any part of the installation process, consult a qualified HVAC technician.
Mounting the Thermostat
- Remove the old thermostat: Carefully remove your old thermostat from the wall. Note the wiring connections.
- Mount the new base plate: Secure the new thermostat's base plate to the wall using the provided screws.
- Wire the thermostat: Connect the wires from your HVAC system to the corresponding terminals on the thermostat's base plate. Refer to the wiring diagram below.

Figure 2: Rear view of the Honeywell PRO 2000 thermostat base plate. This image displays the wiring terminal block with labels such as B, O, G, Y, C, R, AUX, E, and a warning about maximum load per output.
Wiring Diagram (Heat Pump Systems)
| Terminal | Wire Color (Typical) | Function |
|---|---|---|
| R | Red | 24V Power (Heating) |
| C | Blue/Black | 24V Common (Optional, for continuous backlight) |
| Y | Yellow | Compressor (Cooling) |
| G | Green | Fan Relay |
| O/B | Orange/Brown | Reversing Valve (O for Cool, B for Heat) |
| AUX/E | White | Auxiliary/Emergency Heat |
Note: Wire colors may vary. Always refer to your old thermostat's wiring or your HVAC system's manual for accurate connections.
- Attach the thermostat to the base plate: Once wiring is complete, carefully snap the thermostat onto the mounted base plate.
- Restore power: Turn on the power to your heating/cooling system at the circuit breaker.
Operating Instructions
Setting the System Mode
Use the system mode slide switch located at the bottom of the thermostat to select one of the following modes:
- Cool: Activates the cooling system.
- Off: Turns off both heating and cooling systems.
- Heat: Activates the heating system.
- Em. Heat (Emergency Heat): Activates the auxiliary/emergency heating system. Use only when the primary heat pump is not functioning.
Setting the Fan Mode
Use the fan mode slide switch located at the bottom right of the thermostat to select one of the following fan modes:
- Auto: The fan runs only when the heating or cooling system is actively operating. This is the most common setting.
- On: The fan runs continuously, regardless of whether the heating or cooling system is active.
Programming the Schedule (5+2 Day)
The PRO 2000 allows for 5+2 day programming, meaning you can set one schedule for weekdays (Monday-Friday) and another for the weekend (Saturday-Sunday).
- Press the SET button. The display will show the current program period and temperature.
- Use the ^ or v buttons to adjust the temperature for the current period.
- Press SET again to advance to the next program period (e.g., Wake, Leave, Return, Sleep).
- Repeat steps 2 and 3 for all program periods for weekdays.
- After setting weekday periods, the thermostat will automatically switch to weekend programming. Repeat steps 2 and 3 for weekend periods.
- Press the RUN button to save your settings and return to normal operation.
Temporary Hold and Permanent Hold
- Temporary Hold: While in RUN mode, use the ^ or v buttons to adjust the temperature. This will temporarily override the schedule until the next programmed period begins. The word "Hold" will flash on the display.
- Permanent Hold: Press the HOLD button. The word "Hold" will appear steadily on the display. Use the ^ or v buttons to set the desired temperature. This temperature will be maintained indefinitely until you press the RUN button to resume the programmed schedule.
Maintenance
Cleaning the Thermostat
To clean the thermostat, gently wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents, as they may damage the finish or internal components.
Battery Replacement (if applicable)
The Honeywell PRO 2000 TH2210DH1000 is dual-powered (corded electric). Batteries are not required for its primary operation. However, if your specific installation uses batteries for backup or specific features, replace them when the low battery indicator appears on the display. Use fresh alkaline batteries (typically AA or AAA, refer to your specific unit for type).
Note: The product specifications indicate "Batteries Included? No" and "Batteries Required? No", confirming its corded electric power source.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Display is blank or dim. | No power to thermostat. | Check circuit breaker. Ensure thermostat is properly wired to 24V power. |
| Heating/Cooling system not responding. | Incorrect system mode selected. Power issue to HVAC system. Wiring error. | Verify system mode (Heat/Cool/Em. Heat). Check HVAC system's power supply. Re-check wiring connections against diagram. |
| Temperature is not accurate. | Thermostat location. Drafts or direct sunlight. | Ensure thermostat is not near heat sources, cold drafts, or direct sunlight. |
| Thermostat not following schedule. | In "Hold" mode. Incorrect programming. | Press the RUN button to resume schedule. Review and re-program schedule as needed. |
If problems persist after attempting these solutions, contact a qualified HVAC technician or Honeywell customer support.
Specifications
- Model: TH2210DH1000
- Brand: Honeywell
- Product Dimensions: 6 x 3.7 x 2.1 inches
- Item Weight: 9.6 ounces
- Voltage: 24 Volts
- Power Source: Corded Electric
- Display Type: Digital, Backlit
- Control Type: Button Control, Slide Switches
- Programming: 5+2 Day Programmable
- System Compatibility: Heat Pump (2 Heat / 1 Cool)
- Color: White
- Mounting Type: Wall Mount
- UPC: 085267510936
Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Honeywell website. You may also contact Honeywell customer service directly for assistance with your PRO 2000 thermostat.
Online Resources: Visit the Honeywell Store on Amazon
Protection Plans: Extended protection plans may be available for purchase. Refer to your retailer for details.
- 3-Year Protection Plan: $8.99
- 4-Year Protection Plan: $11.99
- Complete Protect (monthly): $16.99/month
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