Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Grohe Timeless Soap/Lotion Dispenser. Designed for convenience and durability, this dispenser features a brass head and flange, a one-piece cartridge pump unit, and can be refilled from above. It has a capacity of 15 ounces (approximately 0.4 liters) and is finished with GROHE StarLight for scratch and tarnish-resistant surfaces.
Safety Information
Please read all safety instructions carefully before installation and use to ensure safe operation and prevent damage.
- Ensure all connections are secure to prevent leaks.
- Use only liquid soap or lotion as intended. Do not use abrasive or corrosive liquids.
- Keep out of reach of children.
- Do not attempt to disassemble the pump unit beyond what is described in this manual.
Package Contents
Verify that all components are present before beginning installation:
- Dispenser Head (Brass head and flange)
- Pump Unit (One-piece cartridge)
- Liquid Reservoir Bottle (15 oz capacity)
- Mounting Hardware (Nut, washer, gasket)
Setup
Installation
The Grohe Timeless Soap/Lotion Dispenser is designed for deck-mounted installation. Ensure your countertop or sink deck has a suitable opening and a maximum thickness of 2-3/8 inches.
- Insert the dispenser head and pump unit assembly through the pre-drilled hole in your countertop or sink deck.
- From underneath the counter, secure the assembly using the provided washer and mounting nut. Tighten firmly but do not overtighten.
- Attach the liquid reservoir bottle to the bottom of the pump unit by screwing it on securely.

Image: The Grohe Timeless Soap/Lotion Dispenser in its Starlight Chrome finish, shown installed on a surface, highlighting its sleek design and functional pump head.

Image: A diagram illustrating the dimensions of the Grohe Timeless Soap/Lotion Dispenser, including its height and bottle capacity, useful for installation planning.
Operating Instructions
Filling the Dispenser
The dispenser is designed for convenient top-filling:
- Gently pull the dispenser head straight up and off the pump unit.
- Pour liquid soap or lotion directly into the opening of the pump unit until the reservoir bottle is full. Do not overfill.
- Replace the dispenser head by pushing it firmly back onto the pump unit.
Dispensing Liquid
To dispense soap or lotion, simply press down on the dispenser head. Release to allow the pump to reset. Multiple presses may be required initially to prime the pump.
Maintenance
Cleaning
To maintain the GROHE StarLight finish and ensure longevity, clean the dispenser regularly with a soft cloth and mild soap. Avoid using abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
Refilling
Refill the dispenser as described in the "Operating Instructions" section when the liquid level is low. Regular refilling prevents the pump from running dry, which can sometimes lead to priming issues.
Troubleshooting
If you encounter issues with your dispenser, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Dispenser not pumping or losing prime. | Empty reservoir, air in pump, or liquid too thick. | Refill the reservoir. Pump several times to re-prime. If liquid is too thick, dilute slightly with water. |
| Liquid leaks from dispenser head. | Dispenser head not seated properly or damaged seal. | Ensure dispenser head is pushed down firmly. If problem persists, contact customer support. |
| Slow or inconsistent dispensing. | Partial clog or liquid too viscous. | Clean the nozzle opening. Consider diluting the liquid slightly. |
Specifications
Key technical specifications for the Grohe Timeless Soap/Lotion Dispenser:
- Model Number: 40536000
- Color: Starlight Chrome
- Material: Brass (head and flange)
- Product Dimensions: 9.65"L x 5.12"W x 2.95"H
- Liquid Volume Capacity: 15 ounces (0.4 Liters)
- Item Weight: 8 ounces
- Installation Method: Deck Mounted
- Maximum Deck Thickness: 2-3/8"
Warranty Information
The Grohe Timeless Soap/Lotion Dispenser comes with a 1 year limited warranty from the date of purchase. This warranty covers defects in material and workmanship under normal use. Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the documentation provided with your product or visit the official GROHE website.
Customer Support
For further assistance, technical support, or inquiries not covered in this manual, please contact GROHE customer service. Visit the official GROHE website for contact details and additional resources.