Introduction
Thank you for choosing the Dietz Relaxon Basic Toilet Seat Riser. This product is designed to provide a safe and comfortable elevation for individuals who may have difficulty sitting down or standing up from a standard toilet. It offers a stable and secure solution without the need for armrests or a lid, providing a 10 cm (approximately 4 inches) height increase. Please read this manual carefully before installation and use to ensure proper function and safety.
Safety Information
Always prioritize safety when using this product. Failure to follow these instructions could result in injury or damage to the product.
- Maximum Load Capacity: Do not exceed the maximum weight capacity of 200 kg (approximately 440 lbs).
- Secure Installation: Ensure the toilet seat riser is securely installed on the toilet bowl before each use. Check for any wobbling or instability.
- Regular Inspection: Periodically inspect the riser for any signs of wear, cracks, or damage. Discontinue use immediately if any damage is found.
- Cleaning: Clean the riser regularly as described in the Maintenance section to maintain hygiene.
- Supervision: Individuals with limited mobility or cognitive impairment should be supervised during use.
- Not a Step Stool: Do not stand on the toilet seat riser. It is designed for sitting only.
Package Contents
Please check the package to ensure all components are present:
- 1 x Dietz Relaxon Basic Toilet Seat Riser (Model 110)
- Instruction Manual (this document)
- Note: Mounting hardware is typically integrated or not required for this type of riser. Confirm with product packaging.
Setup and Installation
The Dietz Relaxon Basic Toilet Seat Riser is designed for easy installation on most standard toilet bowls. No tools are typically required.
- Prepare the Toilet: Ensure the toilet bowl and existing toilet seat are clean and dry.
- Remove Existing Seat (if necessary): If your toilet has a lid or a seat that interferes with the riser, you may need to remove it first. The Relaxon Basic is designed to be used without a lid.
- Position the Riser: Carefully place the Dietz Relaxon Basic Toilet Seat Riser directly onto the ceramic rim of the toilet bowl.
- Secure the Riser: The riser typically has internal clips or a contoured design to hold it firmly in place. Press down gently but firmly to ensure it is seated correctly and does not wobble.
- Test Stability: Before initial use, gently apply pressure to the riser with your hands to confirm it is stable and does not shift.

Image showing the Dietz Relaxon Basic Toilet Seat Riser, a white plastic elevation device designed to fit onto a standard toilet bowl.
Operating Instructions
Using the Dietz Relaxon Basic Toilet Seat Riser is straightforward once installed.
- Approach Safely: Approach the toilet with care, using any available grab bars or support aids if needed.
- Sit Down: Slowly lower yourself onto the elevated seat. Ensure you are centered and balanced.
- Stand Up: When finished, use your leg muscles and any support aids to slowly push yourself up from the elevated seat.
Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and hygiene of your toilet seat riser.
- Daily Cleaning: Wipe down the riser with a mild household cleaner and a soft cloth or sponge.
- Disinfection: For thorough cleaning, use a disinfectant spray or wipe suitable for plastic surfaces.
- Avoid Abrasives: Do not use abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the plastic surface.
- Rinse and Dry: After cleaning, rinse with clean water (if possible without removing) and dry thoroughly to prevent water spots and bacterial growth.
- Inspection: Regularly check for any loose parts, cracks, or discoloration.
Troubleshooting
Most issues with the Dietz Relaxon Basic Toilet Seat Riser can be resolved with simple checks.
| Problem | Possible Cause | Solution |
|---|---|---|
| Riser feels unstable or wobbles. | Not properly seated on the toilet bowl. | Remove the riser and reposition it, ensuring it sits flush and securely on the ceramic rim. Apply gentle downward pressure. |
| Riser slides during use. | Toilet rim or riser contact points are wet or dirty. | Ensure both the toilet rim and the underside of the riser are clean and dry before installation. |
| Cracks or damage visible. | Wear and tear, excessive force, or impact. | Discontinue use immediately. Contact customer support for replacement. Do not attempt to repair damaged parts. |
Specifications
| Feature | Detail |
|---|---|
| Model | 110 |
| Brand | DIETZ |
| Product Dimensions (Approximate) | 27.7 cm (Length) x 37 cm (Width) |
| Elevation Height | 10 cm (approx. 4 inches) |
| Color | White |
| Material | Plastic |
| Shape | Round |
| Maximum Load Capacity | 200 kg (approx. 440 lbs) |
| Manufacturer | DIETZ GmbH Reha-Produkte |
Warranty and Support
DIETZ products are manufactured to high-quality standards. For specific warranty information, please refer to the documentation included with your purchase or visit the official DIETZ website. If you have any questions, require technical assistance, or need to report a problem, please contact your retailer or DIETZ customer service directly. Keep your purchase receipt as proof of purchase.
Contact Information: Please refer to your product packaging or the DIETZ official website for the most up-to-date contact details for customer support in your region.