Introduction
Thank you for purchasing the John Timberland Nathan Cascade 33" Outdoor Floor Fountain. This manual provides essential information for the safe and efficient setup, operation, and maintenance of your new water feature. Please read these instructions carefully before installation and retain them for future reference.
Important Safety Information
- Always disconnect the power supply before handling, cleaning, or performing maintenance on the fountain.
- Ensure the fountain is placed on a stable, level surface to prevent tipping.
- Do not operate the pump without water. This can damage the pump.
- Keep the power cord away from high-traffic areas and ensure it is not pinched or damaged.
- This fountain is designed for outdoor use. Ensure the power outlet is suitable for outdoor conditions and protected from moisture.
- Keep children and pets away from the fountain during operation to prevent accidents.
Package Contents
Please check to ensure all components are present and undamaged:
- Fountain body with integrated bowls
- Water pump
- Hose/connectors
- LED light cluster (pre-installed)
- 9-foot long power cord
- Removable planter insert
Setup Instructions
1. Placement
Select a suitable outdoor location for your fountain. The area should be level and stable to support the fountain's weight when filled with water. Ensure the location is within reach of a protected outdoor electrical outlet.
2. Assembly
- Carefully remove all packaging materials.
- Place the fountain body in your desired location.
- Connect the water pump to the hose located inside the fountain. Ensure a secure connection.
- Position the pump at the bottom of the fountain's reservoir, ensuring it is fully submerged when filled with water.
- Fill the fountain with distilled water until the pump is completely covered and water begins to flow over the top tier. Do not overfill.
- If desired, place a plant in the removable planter insert at the top of the fountain.


Setup Overview Video
Video 1: An overview of the Urn Cascade Fountain, demonstrating its features and aesthetic appeal. This video provides a visual guide to the fountain's design and operation.
Operation
1. Powering On
Once the fountain is filled with water and the pump is submerged, plug the power cord into a suitable outdoor electrical outlet. The pump will begin circulating water, and the LED lights will illuminate automatically.
2. Adjusting Water Flow
The pump features an adjustable flow control. To modify the water flow rate, locate the control switch on the pump and adjust it to your desired setting. This allows you to customize the cascading sound.
3. LED Lighting
The integrated LED cluster automatically illuminates the fountain, enhancing its visual appeal, especially during evening hours.
Maintenance
1. Water Level
Regularly check the water level in the fountain, especially during warm or windy weather, as water evaporates. Always ensure the pump is fully submerged to prevent damage. Top off with distilled water as needed.
2. Cleaning
To maintain optimal performance and prevent algae buildup, clean your fountain every 2-3 months or when the water appears dirty. Disconnect power, drain the water, and remove any leaves or debris. Clean the pump and hoses to prevent clogging. Refill the basin with fresh water and consider using a fountain-safe water treatment.
3. Winterization
In freezing climates, it is crucial to winterize your fountain to prevent damage. Disconnect power, drain all water from the fountain, pump, and hoses. Remove the pump and hose, clean them, and store them indoors in a dry, frost-free location. The fountain basin can be covered with a protective cover or tarp to shield it from harsh winter weather.
Fountain Maintenance Video
Video 2: A guide to fountain buying and cleaning tips, offering valuable advice for maintaining your water feature. This video covers general maintenance practices applicable to your fountain.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No water flow | Pump not plugged in; insufficient water level; kinked hose; clogged pump/filter. | Ensure pump is plugged in; add water until pump is submerged; check and straighten hose; clean pump and filter. |
| Excessive splashing | Water flow setting too high. | Adjust the pump's flow control to a lower setting. |
| Noisy pump | Pump not fully submerged; pump vibrating against basin. | Add water to fully submerge the pump; reposition the pump to prevent contact with the basin walls. |
| LED lights not working | Loose connection; damaged LED unit. | Check all electrical connections; contact customer support if lights remain inoperable. |
Specifications
- Model: Nathan Cascade
- Dimensions: 33" High x 16 1/2" Wide x 12 1/2" Deep
- Weight: 27 lbs
- Material: Lightweight Resin
- Water Flow: 4 levels of cascade
- Lighting: Integrated LED cluster
- Power Source: Plug-in Electric
- Cord Length: 9 feet
- UPC: 736101455868

Warranty & Support
This John Timberland fountain comes with a Limited 1-Year Warranty from the manufacturer. For warranty claims, technical support, or replacement parts, please refer to the contact information provided at the point of purchase or visit the official John Timberland website.