1. Introduction
Thank you for choosing the Dornbracht 28002978-00 Hand Shower. This manual provides essential information for the proper installation, operation, and maintenance of your new hand shower. Please read these instructions carefully before installation and retain them for future reference to ensure long-lasting performance and satisfaction.
The Dornbracht 28002978-00 is a high-quality hand shower featuring a chrome finish, three adjustable spray settings, and an integrated limescale prevention system for enhanced durability and user comfort.

Figure 1: Main view of the Dornbracht 28002978-00 Hand Shower. This image displays the sleek chrome finish and the showerhead with multiple nozzles.
2. Safety Information
- Always turn off the main water supply before attempting any installation or maintenance.
- If you are unsure about any part of the installation process, it is recommended to consult a qualified plumber.
- Do not use abrasive cleaners or harsh chemicals on the hand shower, as this may damage the finish.
- Ensure all connections are properly sealed to prevent leaks.
- Keep small parts out of reach of children.
3. Package Contents
Please check that all components are present before beginning installation:
- Dornbracht 28002978-00 Hand Shower (1 unit)
- User Manual (this document)
- Note: Hoses, wall mounts, and other accessories are typically sold separately or as part of a complete shower system.
4. Setup and Installation
This section outlines the general steps for installing the hand shower. Specific installation may vary depending on your existing shower system.
- Prepare the Area: Turn off the main water supply to your bathroom. Ensure the shower hose is clean and free of debris.
- Connect to Hose: Screw the 1/2-inch connection end of the hand shower onto your existing shower hose. Ensure a washer is properly seated within the connection to prevent leaks.
- Tighten Connection: Hand-tighten the connection first, then use an adjustable wrench to gently tighten it further. Do not overtighten, as this can damage the threads or the hand shower.
- Check for Leaks: Turn the main water supply back on. Slowly turn on the shower and check for any leaks at the connection point. If leaks occur, tighten slightly more or re-check the washer.

Figure 2: Angled view of the Dornbracht 28002978-00 Hand Shower, highlighting the handle and the connection point.
5. Operation
The Dornbracht 28002978-00 Hand Shower offers three distinct spray settings for a personalized showering experience.
- Changing Spray Settings: To switch between spray patterns, gently rotate the outer ring of the showerhead. You will feel a click as it locks into each setting.
- Available Spray Patterns:
- Normal Spray: A classic, full-bodied spray for everyday rinsing.
- Soft Spray: A gentle, aerated spray for a relaxing and soothing experience.
- Massage Spray: A pulsating, invigorating spray for muscle relaxation.
- Water Flow: The hand shower is designed for a maximum flow rate of 9 liters per minute (approximately 2.38 GPM) at standard water pressure.
6. Maintenance and Care
Regular cleaning and proper care will ensure the longevity and optimal performance of your Dornbracht hand shower.
- Cleaning the Finish: Clean the chrome finish regularly with a soft cloth and a mild, non-abrasive cleaner specifically designed for bathroom fixtures. Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
- Limescale Prevention (Antikalk-System): The integrated Antikalk-System helps reduce limescale buildup. For stubborn deposits, gently rub the silicone nozzles with your finger or a soft brush to dislodge any mineral residue. Do not use sharp objects.
- Avoid Harsh Chemicals: Do not use cleaners containing alcohol, ammonia, bleach, or abrasive particles, as these can damage the chrome plating and internal components.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Low water flow | Clogged nozzles or filter, low water pressure in the household. | Clean the nozzles using the Antikalk-System. Check the water supply filter if applicable. Consult a plumber if household water pressure is consistently low. |
| Leaking at connection point | Loose connection, damaged washer, or incorrect installation. | Ensure the connection is tight but not overtightened. Replace the washer if it appears damaged. Re-install following Section 4. |
| Irregular spray pattern | Limescale buildup in nozzles. | Gently rub the silicone nozzles to clear any blockages. |
8. Specifications
| Model Number | 2800297800 |
| Brand | Dornbracht |
| Material | Brass, Stainless Steel |
| Finish Type | Chrome |
| Color | Chrome |
| Installation Type | Deck Mounted (typically refers to faucet, but for hand shower, it's connected to a hose from a deck-mounted faucet or wall outlet) |
| Number of Spray Settings | 3 (Normal, Soft, Massage) |
| Maximum Flow Rate | 9 l/min (2.38 GPM) |
| Connection Size | 1/2 inch |
| Showerhead Diameter | 95 mm |
| Special Feature | Antikalk-System (Limescale Prevention) |
| Product Dimensions | 0.39 x 0.39 x 5 inches |
| Item Weight | 11.3 ounces |
9. Warranty and Support
Dornbracht products are manufactured to high-quality standards and come with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your purchase or visit the official Dornbracht website.
For technical support, spare parts, or any inquiries regarding your Dornbracht 28002978-00 Hand Shower, please contact Dornbracht customer service through their official channels. Contact information can typically be found on their website or in your product packaging.