1. Introduction
Thank you for purchasing the John Timberland Ravenna Outdoor 3-Tier Fountain. This classically styled fountain features spouted edges and a three-tiered design. Water cascades gently from one level to the next, creating a pleasant look and sound. This beautiful design offers a calming influence for your outdoor spaces. Please read this manual thoroughly before installation and operation to ensure safe and proper use.

Image: The Ravenna 3-Tier Fountain, showcasing its classic design and water flow in an outdoor environment.
2. Important Safety Information
To reduce the risk of electric shock, fire, or injury, please observe the following safety precautions:
- Always disconnect the fountain from the power supply before handling, cleaning, or performing maintenance.
- Ensure the power cord is not damaged or pinched. Do not operate the fountain with a damaged cord or plug.
- Place the fountain on a stable, level surface to prevent tipping.
- Do not allow children or pets to play with the fountain unsupervised.
- Use only clean water in the fountain. Do not use chemicals or abrasive cleaners.
- Ensure the pump is fully submerged in water during operation to prevent overheating.
- For outdoor use, ensure the electrical outlet is a GFCI (Ground Fault Circuit Interrupter) protected outlet.
3. Package Contents
Please check to ensure all components are present and undamaged:
- Fountain base
- Middle tier
- Top tier with bubbler finial
- Water pump with power cord
- Instruction manual
4. Setup Instructions
- Choose a Location: Select a level surface outdoors, preferably near a GFCI-protected electrical outlet. Ensure the fountain is placed where splashing water will not cause damage.
- Assemble the Fountain: Carefully place the middle tier onto the fountain base, ensuring it is stable. Then, place the top tier with the bubbler finial onto the middle tier. Ensure all sections are properly aligned and seated.
- Install the Pump: Place the water pump inside the lowest basin of the fountain. Connect the pump's tubing to the water inlet located at the bottom of the top tier.
- Fill with Water: Fill the lowest basin with distilled water until the pump is fully submerged. Do not overfill.
- Connect to Power: Plug the pump's power cord into a GFCI-protected electrical outlet. The fountain should begin operating immediately.

Image: The fountain's dimensions, showing a height of 43 inches and a width of 25 inches.

Image: A detailed view of water cascading from one tier to the next, highlighting the spouted edges.
5. Operating Instructions
- Initial Start-up: After plugging in, the pump will begin circulating water. It may take a few moments for water to flow evenly from all spouts.
- Water Level: Regularly check the water level, especially during hot weather, as water evaporates. Add distilled water as needed to keep the pump fully submerged. Never allow the pump to run dry.
- Adjusting Flow: Some pumps may have an adjustable flow rate switch. If present, adjust to your desired water flow.
- Turning Off: To turn off the fountain, simply unplug it from the electrical outlet.
6. Maintenance
- Cleaning: Clean the fountain regularly to prevent algae buildup and mineral deposits. Disconnect power, drain the water, and wipe down surfaces with a soft cloth and mild soap. Rinse thoroughly.
- Pump Care: Periodically clean the pump by removing its cover and impeller. Rinse under clean water to remove any debris.
- Water Quality: Use distilled water to minimize mineral buildup. If using tap water, consider using a fountain algaecide or water clarifier.
- Winterization: In freezing climates, drain all water from the fountain and pump before the first frost. Store the pump indoors in a dry, frost-free location. Cover the fountain or store it indoors to protect it from harsh winter conditions.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fountain does not operate | Not plugged in; outlet not working; pump clogged; low water level. | Ensure plug is fully inserted; test outlet with another device; clean pump; add water. |
| Water flow is low | Low water level; pump clogged; kinked tubing. | Add water; clean pump; straighten tubing. |
| Excessive splashing | Water flow too high; uneven surface. | Adjust pump flow (if applicable); ensure fountain is on a level surface. |
| Pump is noisy | Low water level; debris in pump. | Add water to submerge pump fully; clean pump. |
8. Specifications
- Model Number: 55336
- Brand: John Timberland
- Material: Resin
- Color: Gray Stone
- Product Dimensions (L x W x H): 63.5 cm x 63.5 cm x 109.2 cm (25 in x 25 in x 43 in)
- Item Weight: 18.14 kg (40 lbs)
- Power Source: Corded Electric
- Special Feature: Lightweight construction
9. Warranty and Support
This product is eligible for return or refund within 30 days of receipt. For customer support or further assistance, please refer to the contact information provided by your retailer or the manufacturer, John Timberland.