Thetford 24967

Thetford 24967 Toilet Riser User Manual

Model: 24967 | Brand: Thetford

Introduction

The Thetford 24967 Toilet Riser is a universal accessory designed to increase the height of your RV toilet by 2.5 inches. This product enhances comfort and convenience, particularly for users who may find standard RV toilet heights challenging. It is engineered for compatibility with most existing closet flanges and fits all Thetford permanent toilets, as well as SeaLand 510 and 910 models.

Safety Information

Please read all instructions carefully before installation and use. Ensure all connections are secure to prevent leaks. This product is intended for use as a toilet height extender in recreational vehicles. Always follow local plumbing codes and safety guidelines.

Warning: Product may contain materials cautioned by California Proposition 65.

Package Contents

Verify that all components are present before beginning installation:

  • 1 x Thetford 24967 Toilet Riser
  • 2 x Gaskets (one for riser-flange, one for toilet-riser)
  • 2 sets of Closet Bolts (one long, one short)
  • 4 x Nuts

Setup and Installation

The Thetford 24967 Toilet Riser is designed for straightforward installation. Follow these steps carefully to ensure a secure and leak-free setup.

Thetford 24967 Toilet Riser shown with a translucent toilet base indicating how the riser elevates the toilet.

This image illustrates the Thetford 24967 Toilet Riser, a white, square-shaped base designed to be installed between the existing toilet flange and the toilet. A translucent overlay of a toilet base demonstrates how the riser adds 2.5 inches of height, improving comfort and accessibility. The riser features bolt holes for secure mounting and a central opening for the waste drain.

  1. Preparation: Turn off the water supply to the toilet and flush to empty the bowl. Disconnect the water line and remove the existing toilet from its mounting flange. Clean the area around the toilet flange thoroughly.
  2. Install Lower Gasket: Place one of the provided gaskets onto the existing closet flange. Ensure it is properly aligned with the bolt holes and the drain opening.
  3. Position Riser: Carefully place the Thetford 24967 Toilet Riser onto the gasket and over the closet flange. Align the riser's bolt holes with the flange bolts.
  4. Secure Riser: Use the appropriate set of closet bolts (long or short, depending on your toilet model and existing setup) to secure the riser to the floor flange. Tighten the nuts evenly to compress the gasket and ensure a stable, wobble-free connection.
  5. Install Upper Gasket: Place the second gasket on top of the installed riser, aligning it with the bolt holes and the riser's drain opening.
  6. Reinstall Toilet: Carefully place your RV toilet onto the riser, aligning its base with the upper gasket and the bolt holes.
  7. Secure Toilet: Use the remaining bolts and nuts to secure the toilet to the riser. Tighten evenly, applying firm pressure to compress the gasket. It may be helpful to have someone sit on the toilet during tightening to ensure proper compression and stability.
  8. Reconnect Water Line: Reconnect the water supply line to the toilet. Ensure all connections are hand-tight, then use a wrench for a final snug turn. Be careful not to overtighten.
  9. Test for Leaks: Turn the water supply back on slowly and check for any leaks around the base of the toilet and the water line connections. Flush the toilet several times to ensure proper function and check for leaks again.

Note on Water Line: Depending on your existing water line length, you may need an extension or a longer water line due to the added height of the riser.

Operating Instructions

Once installed, the Thetford 24967 Toilet Riser functions passively by elevating your existing RV toilet. No special operation is required beyond the normal use of your toilet. The riser provides a permanent increase in toilet height for improved comfort and ease of use.

Maintenance

The Thetford 24967 Toilet Riser requires minimal maintenance. Regular cleaning with standard bathroom cleaners is sufficient. Avoid abrasive cleaners that could damage the surface. Periodically inspect the connections around the riser and toilet base for any signs of leaks or loosening, and tighten bolts if necessary.

Troubleshooting

ProblemPossible CauseSolution
Toilet wobbles after installation.Gaskets not fully compressed; bolts not tightened evenly or sufficiently.Ensure bolts are tightened evenly and firmly. Applying body weight to the toilet during tightening can help compress gaskets. If gaskets are too thick, consider consulting Thetford support or a professional.
Water leak at base of toilet or riser.Improper gasket seating; loose bolts; damaged gasket.Turn off water supply. Recheck gasket placement and ensure bolts are tight. If leaks persist, disassemble, inspect gaskets for damage, replace if necessary, and reassemble carefully.
Water line does not reach after installation.Existing water line is too short for the added height.Purchase and install a longer water supply line or a water line extension.

Specifications

  • Model: 24967
  • Brand: Thetford
  • Item Weight: 3.4 pounds
  • Product Dimensions: 15.5 x 15.25 x 3 inches (Length x Width x Height)
  • Raises Toilet Height By: 2.5 inches
  • Compatibility: Universal fit for existing closet flanges; fits all Thetford permanent toilets, SeaLand 510 and 910 models.
  • Color: White

Warranty and Support

For specific warranty information or technical support regarding your Thetford 24967 Toilet Riser, please contact Thetford customer service directly. Refer to the packaging or Thetford's official website for the most current contact details and warranty terms.

You can visit the official Thetford website for further assistance: www.thetford.com

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