1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Cat Mate 210 Glass & Screen Door Medium. This product is designed to provide your cat with independent access while maintaining security and weatherproofing for your home. Please read all instructions carefully before beginning installation.
Image 1: Cat Mate 210 Glass & Screen Door Medium, showing the white circular frame and transparent flap with a 4-way locking mechanism at the bottom.
2. Safety Information
- Always ensure the pet door is installed securely to prevent injury to pets or damage to property.
- If installing in glass, professional assistance is highly recommended to avoid breakage and ensure proper sealing.
- Regularly inspect the door for any signs of wear or damage that could compromise its function or safety.
- Supervise your pet during initial use to ensure they learn to use the door safely.
- Keep small children away from the pet door to prevent accidental injury.
3. Package Contents
Please check that all components are present before beginning installation:
- Cat Mate 210 Glass & Screen Door (Front and Rear Sections)
- Mounting Screws and Caps
- Installation Template (if included)
- Instruction Manual
4. Specifications
| Feature | Detail |
|---|---|
| Model Number | 210 |
| Suitable For | Small to average-sized cats (up to 6 lbs) |
| Overall Diameter | 245 mm (9 5/8 inches) |
| Cut-Out Diameter | 223 mm (8 3/4 inches) |
| Self-Lining Thickness | 32 mm (1.25 inches) |
| Locking Mechanism | 4-Way (In & Out, In Only, Out Only, Locked) |
| Material | Super-tough Polymer frame, transparent flap |
| Weatherproofing | Brush sealed flap with magnetic closure, frame rain seal |
| Product Dimensions | 1.25 x 9.63 x 8.7 inches |
| Item Weight | 1.1 pounds |
Image 2: Diagram illustrating the required cut-out diameter of 223mm (8 3/4 inches) for installation.
Image 3: Diagram illustrating the overall diameter of the door, which is 245mm (9 5/8 inches).
5. Setup and Installation
The Cat Mate 210 is designed for installation in glass panels or screen doors. Due to the nature of glass, professional installation is strongly recommended for glass applications.
5.1. Tools Required
- Pencil or marker
- Measuring tape
- Drill (for pilot holes)
- Jigsaw or appropriate cutting tool (for screen doors)
- Safety glasses and gloves
- Screwdriver
5.2. Choosing Installation Location
Select a location on your glass panel or screen door that is suitable for your cat's height. The bottom of the flap should be approximately level with your cat's belly.
5.3. Installation Steps (Glass Panels)
- Professional Assistance: For glass installation, it is essential to have a circular hole of 223 mm (8 3/4 inches) diameter cut into the glass by a qualified glazier. This typically requires a new glass panel, as existing toughened or double-glazed units cannot be cut.
- Assemble Door: Once the hole is cut, place one half of the Cat Mate door frame into the opening from one side.
- Align and Secure: Align the second half of the door frame from the opposite side, ensuring the screw holes match. Insert the provided screws and tighten them evenly until the door is securely fastened. Do not overtighten.
- Apply Caps: Cover the screw heads with the decorative caps provided.
5.4. Installation Steps (Screen Doors)
- Mark Cut-Out: Using the provided template or measurements, mark a circle with a 223 mm (8 3/4 inches) diameter on your screen material.
- Cut Opening: Carefully cut out the marked circle from the screen using a sharp utility knife or appropriate cutting tool. Ensure the cut is clean to prevent fraying.
- Assemble Door: Place one half of the Cat Mate door frame into the opening from one side.
- Align and Secure: Align the second half of the door frame from the opposite side, ensuring the screw holes match. Insert the provided screws and tighten them evenly until the door is securely fastened. Do not overtighten.
- Apply Caps: Cover the screw heads with the decorative caps provided.
6. Operating Instructions
The Cat Mate 210 features a 4-way locking mechanism, allowing you to control your cat's access. The lock is located at the bottom of the transparent flap and can be adjusted by sliding the colored tabs.
- In & Out (Unlocked): Both tabs are in the central position (often indicated by green/red or open symbols). Your cat can enter and exit freely.
- In Only: One tab is set to allow entry but prevent exit. Your cat can come in but cannot go back out.
- Out Only: One tab is set to allow exit but prevent entry. Your cat can go out but cannot come back in.
- Locked: Both tabs are set to prevent both entry and exit. The door is fully secured.
Familiarize yourself with the specific markings on your door's locking mechanism to ensure correct operation.
7. Maintenance
- Cleaning: Clean the door and flap regularly with a damp cloth and mild detergent. Avoid abrasive cleaners that could scratch the plastic.
- Inspection: Periodically check the flap for wear, especially the brush seals, and ensure the magnetic closure is functioning correctly. Inspect the frame for any cracks or loose screws.
- Lubrication: If the flap movement becomes stiff, a small amount of silicone spray can be applied to the hinge points.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cat not using the door | Fear or unfamiliarity with the flap | Gently encourage your cat through the door with treats. Temporarily tape the flap open to allow free passage, then gradually lower it. |
| Drafts or water entering | Worn brush seals, misaligned flap, or debris | Clean brush seals. Check for proper alignment of the flap. Ensure the magnetic closure is engaging fully. Replace worn seals if necessary. |
| Flap not closing properly | Debris in the hinge, weak magnet, or damaged flap | Clear any obstructions. Check the magnetic strip for damage. If the flap is damaged, consider replacement parts or a new unit. |
| Locking mechanism is stiff | Dirt or lack of lubrication | Clean the sliding mechanism. Apply a small amount of silicone spray if needed. |
9. Warranty and Support
The Cat Mate 210 Glass & Screen Door Medium comes with a 3-year guarantee from the date of purchase. This warranty covers manufacturing defects under normal use.
For warranty claims, technical support, or to inquire about replacement parts, please contact Cat Mate customer service. Keep your proof of purchase for warranty validation.
For further assistance, please visit the official Cat Mate website or contact your retailer.
